Chili’s Grill & Bar

Went in thinking the meal and drinks would be as good as at other locations. The waiter too forever to great our table. Took almost 15 minutes to get a glass of water and even longer to get the mixed drink that was ordered first. Had to send both steaks back to the kitchen because they were super fatty. Long story short the 2 for $ 20 deal and 2 drinks each for myself and my partner cost a few pennies shy of $ 60 bucks. I will not go to chillies on N. Decatur again. Super slow service and extremely expensive just not worth it.

I have never waited so long for food in my life, almost an hour and nothing. After I was sick of waiting I got my kids and left and on the way out they try to be like, oh here’s your food it’s coming out. I told them to forget it, they said we can box it up for you. I told them to shove it and left. I have never been back and will never go back there again ever!

We were there tonight on Cinco De Mayo. Busy night at dinner time. Everything was very good. The service was fast and the food was very very good. Spot on! Good hard working bar keep and managers !

I normally don’t post reviews because I’m the type of person who is easily pleased. But I am now because this is the first time I’ve walked out of a restaurant for not getting served. The staff seemed nice enough when they asked why we were leaving but the fact that they approached us for the first time in the 10 – 15 we sat waiting for someone to approach us to take our order was unacceptable.

Food was disgusting my loaded potatoes with my ribs were dried and cold. Fries were too salty I do not recommend this place. I am very upset.

i came here tuesday ⁴⁄₂₆ around 930pm for the email I received for $ 6 margaritas which was an awesome deal. patron margaritas were included in the deal. (yayyyyyy) only the bar area was open & that was right up our alleys. the bartender/​server seemed like he hated his job & wasn’t friendly at all. seemed like anything we asked for irritated him. the 3 stars are for the margaritas & food. Texas cheese fries were made to perfection & came out pretty quickly. I’d return but ask
for a different server if i sat in the bar again.

Diane is a Rock Star server. This is our second time here and we were lucky to have her as our server both times. She checked in on us regularly and always made sure our drinks were always full. She has an awesome attitude. Friendly service with a smile. The food was good but the service was great. Thanks Diane. Keep Rocking.

Callerd ahead to reserve a table, was seated within 5 minutes after we arrived. Ribs, burger, chips all good and excellent service by Diane! :) refills kept coming, didn’t even have to ask for an extra plate, let us try the ranch dressing for the chips (instead of the usual salsa) for free. And they sang happy birthday with a scoop of ice cream for my dtr.
Paid at the table with the kiosk on the table. loveit!
Bella’s blurp.” food is good, and service is the best ever. Favorite waitress. Diane!”

We always love coming before they got the table tables for easy ordering and pay, the series is just not the same! The staff put the food down and never come back

Thee worse Chili’s I’ve ever been to. The hostess up front told us the wait would be 30 – 35 minutes. The waiting area was full, so we waited right outside. After waiting 45 minutes, I checked to see how long more the wait would be. Her response was, «I called you like 30 times.» Why would you not check outside and call out names? So we finally get seated, ordered nachos as our appetizer. It comes 25 minutes later, and our pico de gallo is FROZEN. Like I’m talking ice chips, can’t even bite into it FROZEN. Now we’re waiting on our entrées. 30+ minutes and counting. The waiter came by once to check on us… This is ridiculous.

When you get seated without menus and the waitress says off the bat «there are 3 tables ahead of you I will be with you as soon as I can» you best believe I will NOT be spending my money at your restaurant. I’m off to BJ’s lets hope they don’t disappoint. It Wed 2÷10÷16 at 8:07p complete fail Chilis! Guest experience is EVERYTHING you should teach that to your employees. Unless your place makes enough profit that it doesn’t need my measly dollars!

First time back in a while and the service still hasn’t changed. Slow, not attentive to our table and just always makes excuses with why this and why that happened. I’ve been a server, you make money if u pay attention to your tables.
I wish corporate would read their reviews and do a staff overhaul, they might have more returning customers.

Great for lunch or dinner. Not a fancy place but has a good menu. They recently added new items to the dinner menu.

Nice to visit now and then, food is consistent and new offerings often. Reasonable service and cold beer.

Extremely slow service. Took 20 mins to get chips n salsa. I ordered a bowl of soup for an appetizer 35 mins later still don’t have it. Been here 50 mins… Still no food
Maybe poorly managed
Maybe understaffed
Maybe not coming back

Keeps getting worse and worse I thought I’d give it one more chance over 40 minutes waiting for food since we ordered and still nothing no check in or anything — from now on will be looking for a different chilis location for the future

The clean updated look on this location is nice.
I remember several years ago many locations closed in Las Vegas and I was never sure why this one was kept over busier locations.
The hosts and hostess here continue to be disappointments due to lack of energy and warmth.
But several of the servers are nice. More so on the bar side which seems odd.
The fajitas (steak or chicken) are always great. I do wish they can more floor tortillas with them. I always have to ask for more. And when I try to ask for extra when I place the order I get a look that makes me think it’s a crazy request.
All nit picking aside the food keeps being great, the place is clean and the servers in the bar are awesome

*military discount*
Went tonight 7−11−15 for dinner around 7pm. Our server was Aviunna. My friend and I did the 2 for $ 20 menu. We shared chips and salsa and she had the quesadilla and I had the chicken pasta. I love Chili’s tortilla chips because they are thin and crispy and always served hot. They have bottled root beer here and it was so good! It was a good experience, exactly what you’d expect from a restaurant like Chili’s. Keep up the good work: D

I’ve had way too much Chili’s in my life. I keep coming back though, because my husband really likes Chili’s. *sigh* The Chili’s located off the Decatur and 215 is our most frequented Chili’s seeing that it’s closest to home. I’m a fan of the improvements Chili’s has been making — they’ve really been stepping up their game. The restaurant here has been remodeled and looks more trendy, the presentation of the food has also been upgraded, a rewards system has been introduced, and a tablet at each table allows diners to order drinks and desserts and even pay their check. Chili’s used to email coupons out like crazy but has ceased the coupon disbursement ever since the rewards system was launched. :(
I pretty much get the same thing every time I come to Chili’s. You guessed it, it’s the black bean vegetarian burger! I get the Guacamole burger and customize the hell out of it, i. e., annoy the shit of our waitress. The fries are always awesome at Chili’s. Dessert is meh.
Service is mostly good here and we always eat in the bar area at a booth.
PRO TIP: Come on Sundays for all day Happy Hour and eat in the bar to get FREE chips and salsa!
Worth a Return Visit?
It’s inevitable. My guy loves Chili’s.
Unilocal 100 CHALLENGE 2015: #142

Definitely a spot to cool down from this Vegas heat.
I have only been to Chili’s a handful amount of times, and this is probably the reason why. Service was always slacking whether it was to ask a question or just receive a simple refill. Our waiter/​waitress did not hesitate to happily pass us back and forth.
They offer a little touchscreen/​tablet for ordering and playing games which is very convenient, especially when you are with kids who cannot seem to calm their loud mouths down.
Must admit, there is not many places where you can have a nice sit down dinner for two and pay around $ 20. Although, some of the plates do come well underdressed unlike the pictures on the menu and are never really filling either. A quesadilla that I ordered came out looking like a kids meal, and had a salad on a different day which both had that pre grilled/​diced frozen chicken. On top of that, make sure you occupy yourself for a about an hour while they take their time catching and prepping our meals.
Overrated from my personal view. Do not expect much high quality of anything here besides the cold refreshing A/​C. I’ll stick more with the apples and the bees:)