Christian Louboutin

I took my wife to get some shoes at this shoe place at the pallazo in kas vegas. I was stunned with the customer service given to us by sales associate Rona David. we will defenitely return again.

Sales associates are not very friendly. They are a tad standoffish. The shoes however are beautiful. It’s like a museum of fabulousness. One day I will gather my pennies from teaching spin classes and get a pair! Cheers!

Naturally beautiful shoes, helpful service from all employees working there as i strut on the red carpet. I was flip flopping and settled on these babies. Pigalle Follies Red Ombré… #inlove

This store doesn’t have as much foot traffic as the one located at the Forum Shops but they have better customer service.
The gentleman who assisted was patient and helpful. Helped me look up different stores for my size. They also have a better selection here as well.
Bummed though because they don’t carry many shoes in a size 35.

The woman who helped me was Linda A. She was super helpful and accommodating. I didn’t read reviews on this particular shop until after I purchased my shoes and I can’t say I agree with any of the other negative remarks. I had great customer service! Linda helped me find the perfect pair and also helped me adding pads to help the shoes fit better. I believe I tried on 6 different shoes before deciding on one and never did I feel I was a bother to her despite them being super busy. Thanks Linda!

Please DO NOT SHOP AT THIS STORE!!! The sales lady (wish I had the presence of mind to asked for HER name) was so rude, condescending and has no customer service etiquette. Go to the forum shops by Caesars palace, they treat you like human being there and goes above and beyond catering to your request of finding the perfect size and style shoes you want.

To the girls who work at this particular location:
Ladies, ladies ladies. One of life’s golden rules: Never judge a book by its cover. You only WORK at Christian Louboutin, dears.
On a recent trip to Vegas, I thought I’d treat myself to a couple pairs of shoes. I was specifically looking for a pair of Gloriana flats and a pair of Fifi Botta boots.
Unfortunately, I didn’t find either, but not for want of trying. What I did find were two saleswomen who had just packaged up a bride’s shoes and watched her walk out the door and were busily gossiping about her, loudly.
I had my security detail with me (as I do when I travel). He is a casually dressed, largely built black male. He typically stands a few feet behind me, but his presence is hard to miss in a small shop. While I picked up a dusty Bianca, the saleswomen continued to gossip and glare at my security. After ample time of having looked around the store and NOT being welcomed or spoken to, we left. I voiced my annoyance to my security loud enough for the saleswomen to hear, yet they never approached me.
Too bad. I’m a sucker for Louboutins. I’m not, however, a sucker for bad behavior.

My wife and I were recently in Las Vegas and had the pleasure of visiting this store for a purchase that my wife had been dying for.
Admittedly, my expectations were low – having just come from a travesty of a visit to the Loboutin store at The Forum Shops where we were treated as substandard human beings by a snooty shop girl who probably can’t afford to buy the shoes she sells. However, I was pleasantly surprised.
The staff was incredibly friendly and helpful throughout the entire process! They actually took the time to assist is in every way, without any prejudice – actually treating us like human beings and the way that customers should be treated.
I really can’t say enough about how pleased we were with the buying experience… and yes we did buy – we weren’t there as tourists just having a laugh like they assumed of us at The Forum Shops.
My advice to you is to forget the snobs at the Caesar’s Palace store and get right over to the Palazzo!

I will have to say that for my first time experience here in this particular store the customer service was just terrible. There was one female associate working on this day which was on June 22, 2015. There was 1 other customer there besides me and the sales associate’s attitude was unacceptable. She didn’t even smile, brought out completely different heels and responded slowly with, «They are?» Not to mention her even yawning right in front of us. She hands me one of the heels and when asked if I can get the other one as well she told me to try one of them on first before she hands me the second one. This type of poor service is not what I was expecting especially being a high-​end shoe store. Despite her poor customer service skills I still decided to get the heels only because I’ve had my mind on it for some time. Only AFTER I verbalized that I wanted the heels did the sales associate begin to smile and ask us what language we’re speaking??? Seeing as I’m not the only one to experience such bad service management needs to address this issue. ASAP.

Great experience purchasing the shoes that I’ve been waiting for. I can see how the sales associates can be a little rude, however we didn’t encounter that. The woman who helped us was helpful and explained about the shoes. I was worried they would be too tight by the toes but she assured me they would stretch out.
I like this store better than the one that Ceasers Forum Shoppes because it’s smaller and a more intimate experience. I mean if you are planning on spending around $ 1,000 for a pair of shoes, I think customer service and the whole experience counts.

HORRIBLE customer service. I came in with my husband… Dressed casually. Sales associates prejudge customers… because I got absolutely NO help even though other who walked in after me were helped immediately.
I ended up trying a couple pairs on after I finally walked up to the counter and asked. They did not work out for me, but I am glad they didn’t because after the poor service I’d hate to give my money to this store. However, hubby purchase me a $ 3,000 Prada bag the very next day, so had those shoes fit better and your sales associates weren’t such snobs, you could have made a pretty damn good sale. Christian Louboutin, sad to say that I won’t be making any future purchases from you as your staff in this store has tarnished your brand for me. I’ll stick with my Manolos.

One of my most favorite places on the strip. I prefer the Palazzo location to Forum Shops as Forum boutique is always crowded and the staff looks overwhelmed. The Palazzo location yes, has a smaller selection, but I’d much rather shop in peace and quiet.
Every time I go in I am welcomed by whoever happens to be behind the counter. They always ask if they can help with anything and I tell them to give me a couple of minutes to browse. They back off and don’t follow you around the store like other high-​end boutiques.
I’ve never been anything but satisfied with the service and the knowledge the staff has of each pair of shoes in the boutique.
Oh and see if Antonia is there when you go in, she is an absolute doll!

Living in Charleston for the time being means I have to look else where when it comes to finding a new pair of CL’s. I was a bit nervous due to the fixed reviews however could not be happier with the way the entire transaction went. I called to see if they had my style and size in stock and received nothing but amazing customer service the entire time! Three days later my new shoes made it and in the wraps g and the attention to details were incredible. Nice to know I still have a way of getting my signature shoe until I move to a closer Location.
Definitely will be ordering more shoes before we move!

Rude, rude, rude!!!
I dragged my girlfriend with me to this shop at Palazzo earlier today, so I can try on the Bianca shoe.
It’s 2:40 a.m. now, but this was around 8 p.m. earlier today on Jan. 7^th, 2015.
There is one other pair of girls in the store, and they are trying on shoes. I wait and ask the sales associate for the specific shoe I want to try and provide my size. I did not ask to try on tons of shoes, and I felt that when I needed to try a different size, the sales associate (red head) was not happy to grab me another size to try. When I asked to try a peep toe version, she did not bring it out and acted like she really didn’t want to let me even try it.
She was condescending and rude. At one point, she made a comment like, «For someone like you who doesn’t have thís brand…»
My friend with me was the one who commented to me about how judgmental and rude that was. How does she know what shoes I own? I walked in with $ 600 Stuart Weitzmans on, but who cares if I walked in with flip flops on?
I have been thinking about buying a pair and only needed to find the right fit. If the store and it’s employees ever read Unilocal reviews, please know that although I stayed calm, polite, and cordial (even thanking) as I left, you really insulted me and lost your commission and sale.
I don’t know if I even want to buy the shoes at this point, but if I did, I will drive to Beverly Hills to do so.
I recommend against anyone shopping here. Store manager, if you can permit the rude service (or lack of service) in this store from your employees, shame on you.

this was one if the most grossest locations I’ve walked into, i was expecting more classiness than this, the display shoes looked damaged and dirty so did the glass décor, the staff were extremely rude and specifically this one worker with red orange hair, she was extremely rude, she looked like one of those people who were pissed because she had to work on a holiday, she looked and was dressed extremely tacky. She did not present herself or greet anyone at all. This store did not impress me, it was stuffy and had a little odor. The rudeness of the staff toped it off, especially the red head. This store literally has dropped the luxury to CL. What a shame.

2^nd time and it was a Charm!
It was another amazing experience at this store for me once again! I went in a year after my first purchase as my hubby was treating me again for another pair of shoes.
We walked in to a busy store. The gentleman there is not very friendly and you can tell he does have preference to whom he helps, but the gal and I can’t remember her name was very friendly and helpful. I tried on some Eliza Pigalle and those were so uncomfortable, I asked for the Décolleté’s in nude and some Bianca’s to try. She brought out both pairs at once for me to try and I took both!
I forgot to call my credit card company that I was leaving town, so Fraud alert was placed on my card in which she was very understanding and told me to take my time to resolve. Took no more than 5 minutes and issue was resolved and I walked out with my 2 new pairs! So in love!

I was in Vegas for my bachelorette party, and I knew I had to visit the Christian Louboutin store to treat myself. I tried to justify buying shoes in Vegas by saying…“the sales tax is cheaper than California.”
I had a wonderful sales associate, Linda, helping me out. I picked out a few shoes, but alas, my size was very popular, and many styles were not available in the store. I was determined to walk out of the store with a pair of shoes, and Linda was very patient and kept bringing out shoes for me to try on. I finally found a shoe that was in stock, and that I loved! I ended up with the 100 mm black patent leather Decoltissimo!
If you are looking to buy some Loutoutins, definitely stop by this store in the Palazzo for great service!

I shop here often for shoes I love I guess they can be a bit snobby with passing judgment but they already know me so they know when I come in I come to buy. So they are a bit kiss ass but w/​e.

Thank you for taking your time and helping me find the shoe that fits me. I can’t wait to wear them

Red bottoms heaven!
SERVICE. May I just say that the ladies working here are extremely snobby? You can tell they judge every person who walks in, deciding after one glance whether that person could afford shoes from here. I really don’t understand the need for their rude attitudes… looks can be deceiving!
They don’t allow pictures to be taken in the store, unless you’ve purchased a pair of shoes already. Seems like a good rule to me, since I can imagine tons of people coming in just to get a picture in Christian Louboutin shoes and never purchasing anything. It must get annoying. However, the worker that told us about that rule was incredibly rude about it. I wanted to slap her with my wallet and tell her to shut up.
SHOES. It truly is heaven for anyone who’s into nice shoes. The shoes arent cheap, but the price tag is what makes it so luxurious, appealing, and uncommon to those who don’t have their own pair.
This shopping experience would’ve been much more enjoyable and memorable had the workers here been more couteous to their customers.