Concrete Texturing

While Concrete texturing did completely mess up my garage the first time after complaining to the right people and talking to the owner I finally had them come back out and sand the garage floor and recoat it. After about a year it seems to be holding up well and I am much more pleased.

We had our entire pool deck Kool deck for about $ 5k, there were 11 holes in the concrete due to a removed security dense. These holes were to have been filled and covered before the Kool deck was applied. This wasn’t done so we had to repeatedly call to have someone come out to fill the holes in. Finally they did and the job really looked poor. Then several months later one of the holes appeared and after looking at it realized the only thing they did was use red tape to cover the hole and paint it. They never filled it. We have called and texted Tim (who we placed order with) at least 7 times. He refuses to send anyone out to repair it even though we have a written two year guarantee.
We will continue to pursue this legally.
Be very cautious when dealing with this company or this Tim.

Tim, Mark, Matthew and their crew did a great job for me in resurfacing my driveway. They were professional, prompt and courteous, and the end result was great. When we encountered some problems due to rain mid-​way through the job, they were great about fixing the issues and making sure that I was completely satisfied. I would definitely recommend this company.

We had Tim come out to give us a bid to resurface and stain our driveway and garage floors. He gave a very fair price, and it was certainly less expensive than a couple of the other large companies providing this service.
Mark was the foreman on the job and he listened to us concerning the timing of the work, making adjustments we preferred, and made sure the work was done properly.
We now have a beautiful driveway, and a garage floor that looks like a ballroom.
Great job guys.

I too had my floors done by Concrete Texturing. I choose them because I had seen they had the BBB accreditation on their site. My nightmare began in October of 2013. We met with the owner Tim and discussed what we wanted our floors to look like, that was the only time Tim came to our home. Matthew was our next contact person on the job,(he is a very kind man). Due to our schedules we discussed having the floors done on the weekend, which we were told would only take 3 days for completion. Needless to say we were 3 weeks into the project and my home a complete mess. The texture we discussed with Tim was no longer an option, we were talked out of what we wanted, (I truly believe they couldn’t do what we wanted). We were told after 12 hours the floors would be OK to walk from our garage door to my upstairs steps (2 feet if that), WRONG… The floors marked up so bad they had to come and redo them, I have to put a throw rug to cover the ugly mess. The top coat finish they applied was splotchy, that had to be redone as well. When Matthew came back to review the progress I had written a list of problems I had found. They had over sprayed and didn’t cover and my new granite countertops, and also over sprayed my kitchen cabinets about 1−½feet up. Matthew cleaned the counters himself with a razor blade. My walls were all marked up and dirty, they put a spot on my new $ 5,000 front door, the front of my refrigerator had a ding on the front door, which I was told they could do nothing about (had to buy a new one). I contacted Matthew a few weeks later to ask why my floors look smudgy and what I could do to make it shine again, he said someone would be by to look at the floors, no one ever came… If you are considering cement flooring RUN very far from this company, needless to say this option isn’t cheap for flooring find a qualified company to do your work do not be mislead by what you see on a web page. And the only reason for 1 star is to post this review.

I got to know this company based on the research i did with the BBB website and the recommendation of my friend who had them do their patio and garage floor (which were beautifully done!). So i went ahead and Tim the owner came and did the quote and we were set… The problem though happen with his workers… Mark his field supervisor gave his team to begin with the wrong address so they ended up 20 mins late on the day they were suppose to start working. But Scott who did the first day of work seems to be very good… then at the end of that day, Scoot informed me that Mark apparently got upset that he started working without asking me for the payment to which I told him that I already sent in the first half of the payment to Tim in the mail & that check was even deducted to my bank account already earlier that week. The following day, Scott was gone & Mark came & finish the job… Mark again asked me for the payment & i told him about the same thing. At around 1 pm, he was done and i gave him the remaining balance. Now, 2 days later when my garage was finally dry & i can step on it, i notice spots which were not coated. Likewise, the coating seems to be uneven (some were very thin while other areas of my garage were heavily coated)… And hence comes the 2 star review… I called Tim that day and since it was a sunday, left a message on his answering machine. The next day, after not hearing from him, i called back again and his costumer services was beyond non-​existent! He was brushing me off and told me to call Mark instead… When i was saying something, he cut me off saying he was in a meeting and i need to call Mark… totally rude! In the end, Mark did came back do re-​do his job and in fairness to him, he did it better this time but apparently when i mentioned this to my friends, they had a person named Joe who did the work for them… So, all in all, it really depends who comes in to do the work and god forbid, you have to call Tim back with the problem… he just does not want to deal with it correctly. He needs to hire someone who can answer those calls in a more professional manner because the way he brushed me off to just call Mark back with the problem was beyond rude and unprofessional!!! Sometimes, it is not the work that can give you a better review but the attitude of the person answering your call in the other line when problem arises… I did get a 5 year warranty for their work which i don’t know if i will ask them to re-​coat my garage if this is the same service and attitude i will get the next time!