CVS

Came in here several times during the time I was in Las Vegas. The store was clean, and pretty well organized. However, we bought a couple of Visa Gift cards for some friends. And both of them had issues in terms of using it. We thought it was supposed to be fully activated by the time we handed them but the guys had to go back here due to the fact that it wasn’t. Weird. We’re just happy we had given them the receipt. The manager had a bit of an attitude when we were originally trying to clarify we wouldn’t have issues with the card so that was kind of a bummer. In the customer service industry all questions should be handled without attitude.

The manager here kind of acts like she’s in a constant bad mood but the rest of the employees are great!!! They are helpful and the store is clean.

Staff is friendly, they greet you when you walk in, and they always seem eager to answer questions. Store is clean and orderly. Pharmacy fills orders on time, never any issues or problems. Pricing is higher than other drug stores, but customer service is consistently spot-​on.
My only complaint is that several times I’ve noticed that sale items seem to be out of stock rather quickly. They do offer rainchecks, which is not something that stores typically offer. For the area, surprisingly good customer service.

I went yesterday and the pharmacist kept asking me «why do I need this medicine?»
I thought they couldn’t ask that question because it was just too personal but eventually I got annoyed and told him why. He is the only pharmacist I will not deal with anymore. Other then that everybody else is nice and helpful.

The pharmacy is great all the employees are freindly, prescriptions usually done in an hour or less

Always have my meds on time, and if there are any issues they always call. The only downside is that this location attracts some weirdos and I almost always get hit up for money walking in and out of the store. Parking is also kinda sucky

If this review was for the pharmacy alone it would be 5 stars, being from out of state they have been a big help. Taking care of two elderly relatives I am here just about everyday. Yesterday and today again I had the worst customer service, yesterday I asked the cashier if they had any vanilla Starbucks, the shelves were empty? She said «No everything we have is out, I said then can I have a raincheck, she then said maybe we don’t sell that flavor, I said yes you do, I the slot is empty! She said did you read the plastic tabs? Really is that my job? I said Yes! Then she said how many do you want, I said how many can I get? She said first tell me how many you want! This went on a few mores times, then I said «8» she said nope, 4 is the limit ! I had a 5 $ off coupon if you spend 25 $, the customer behind me that I apologized to a couple of times said «where did you get that coupon? I told her that they email it too you, crabby cashier who wasn’t even being spoken to said «not everyone gets them», way to make your customers feel valued, then today the same crabby cashier said «did you find everything you were looking for? «I said no, you don’t have the Starbucks vanilla could I please get a rain check? «she said no you got one yesterday! Are you kidding me„ it is another day, I said well I still need them! Dear CVS if you don’t want my money! Then Stop emailing me coupons!!!

I was here the other day to pick up my meds. First they messed up my order and it was sent to other location. Then I has to 2 hours to get my meds. Sorry cvs. No meds from you anymore.

This CVS has improved quite a bit over the last year.
I get my prescriptions filled here every month, and for a while, they misplaced prescriptions, filled them incorrectly, or wouldn’t text me when my prescription was ready.
Over the last 3 months, there have been great improvements made in their customer service.
The pharmacists are polite, apologetic when there is an issue, even if it isn’t their fault (my doctor sent the wrong prescription, and the pharmacist was amazing.)
The store is always clean, and the employees are helpful.
I’m much more comfortable shopping and filling my prescriptions here than I was a while ago.

So my Dr. calls in the prescription just like always. I get there and give my name and my prescriptions are found right away. So why did it take 30 minutes to get my prescriptions? Why did the first girl who helped me hand me off to some other guy who then handed me off to the pharmacist? Why did the pharmacist, as she was checking my prescriptions, have to poor some of my pills from each prescription into her hand and then straight back into the bottle? NASTY AND UNSANITARY. And this is the main pharmacist! Does she do this with every prescription? Again, NASTY! You can’t poor a couple of pills into the bottle cap and check them that way? When I brought it to her attention, she said well that is how she checks them and she can use hand sanitizer after each bottle she checks. Really? So I want my pills drenched in hand sanitizer? Needless to say, I had her replace every bottle she touched with a fresh prescription.

This is a pretty typical CVS location. Conveniently located for me to pick up the random prescription or health & beauty item. Those are typically the only things I come here for. The staff is usually pretty friendly and their pharmacy is efficient. They have a drive thru drop off and pick up for prescriptions, but I have never utilized that service. I’ve never had to wait long for help and the lines at the register are never too long. It’s a nice place to shop for after holiday discounted candy and treats as well. Overall, a good CVS location.