Durango Animal Hospital

I called first thing this morning to refill my dogs prescription. first no one answered, So I left a message. Then I waited over 2 hours with no call back. So my husband came down to fill the prescription. They said our vet no longer worked there snd we needed to bring the dog in. (Crazy we were just here 2 weeks ago with our dog) They said they have an opening at 12:15. So I rushed with my 4 year old and dog to the vet. I’ve been here 50 minutes in the waiting room. I finally asked if it was going to be much longer and they said I didn’t have an appointment. Are u kidding me!!! Never in 8 years have I been treated so shitty. this staff has gone down hill!!! I’m so dissatisfied…

I absolutely love this place. I’ve been taking my pup here for about a year now. I found out about them by a pet expo. Looked them up on Unilocal and liked their reviews/​pricing. My dog Minty has got all her shots and spayed here. Dr. Preyer is honest and explains everything in detail. Dr. Preyer takes the time to make sure you understand and are given all the information you need to know. Front staff are very kind and caring. I had help from Dr. Lavengco when I brought my pup in for an emergency. She had something stuck in her tummy. They let me know about options, risks, and complications. They gave her a few fluid shots and she was almost immediately better. Besides all that, I still received care calls after surgeries and the emergency appointment from the doctors themselves and staff. They go above and beyond. Honesty and compassion is what I look for in doctors/​offices, especially working in a health care field myself. I drive from almost the other side of town (Henderson) about 35 minute drive just so I can take my dog HERE. It’s worth it. I feel this is a comfortable and trustworthy place. So, if you want the same for your pets… take them here!
P. S. I owe you all some donuts Durango!

The best veterinarian Office in the city. Dr. Mcdermott is such an excellent doctor. Great facility and the prices are unbelievable. The grooming service is also better than any i have been to in Las Vegas. A one stop place to keep your dog in the best health.

I have had to bring some of my pets here (against their will) and I have to say for as busy as they always seem the staff still remains efficient and friendly. I have had visits with different veterinarians here and all of them are really great. They call when they say, they don’t rush you out and they take the time to explain things to you if you have questions or concerns. They are compassionate and the vet techs are also very good.

This is not our normal vet. We were referred here by our current provider for a pet emergency. Our young Yorkie swallowed medication meant for a much larger dog we also own and we needed to get the medication out of the dogs stomach. They took us right in and took care of the problem at a very reasonable cost. The vet and staff were great. Highly recommend.

My Toy Poodle, Tasha, has been going to this facility since I got her at 6 months. They successfully got her through Parvo then, typically a killer disease. We travel and live all over the world, and Dr Christensen helped us with all the travel vaccinations & such, from Paris to India. He was awesome! We have used them for all vaccinations and check ups in between, and are always treated with care & respect. But now he’s left the hospital, and about 10 days ago, Tasha was in extreme pain ~ which scared me to death! After taking her to the 24 hour Emergency Hospital (which is also awesome!) she was diagnosed with Pancreatitis. My husband urged me to take her to Durango Animal Hospital to get their opinion. That’s where DR. AMANDA ZERKLE comes in…
She studied Tasha’s reports and X-​rays and gave us her undivided attention to the issue. Tasha wasn’t eating & was dehydrated, so we decided to hospitalise her there, where she would get 24 hr. Care and IV fluids, etc. Dr. ZERKLE exhibited extreme love & compassion for my baby, all the while working relentlessly to figure out some underlying issues which concerned her. She called me every day and set up times for me to come visit Tasha. I was always greeted by name and given immediate service when I arrived. She finally got to come home last night, and is showing major improvement!
I can’t thank Dr ZERKLE and the staff at Durango Animal Hospital enough for their empathy and support during this stressful & difficult time.
I wouldn’t go anywhere else!

All I can say is Dr. Fleming is one of THEE most amazing people I have ever met. Our first visit, she got on the floor with my pup, kissed him and talked baby talk. It was more than obvious she loves animals. She spent so much time talking to us and answered every last question we had. I never felt rushed, only important. We were there for my pups skins allergies, her script was right on.
Our second visit, she was more amazing than the first time. I didn’t think that was possible! She was soooo sympathetic to our situation and made everything better!
Dr. Fleming followed up days later and has been nothing but helpful.
As far as prices at Durango, they are very reasonable. I just moved here from Michigan, and they are a fraction of what I used to pay. another bonus!
I’m so fortunate we found this little gem!

Very easy to get in as there are a lot of doctors to see. I like all of them. My dog had a horrible ear infection once and they created some kind of magic potion for her and it cleared up within days! Sometimes you do have to wait 20min past your time but it’s affordable. So I don’t mind.

This place does a fantastic job. After actually being employed here for a few months, I’m able to say that the place is well run from the inside out. Quick service, friendly staff, and caring doctors.

I have been coming here for years. Since the remodel things are different. My 14 year old dog had Some teeth pulled last week and on Sunday he passed away. We called (crying and telling her what went wrong) and the front desk person NEVER said sorry or anything all she cared about was it was Sunday and after 4:30 so there would be an extra charge! Are you kidding me??! The vets have so much compassion, they definitely need to pass it to the front desk ! I will NEVER go there again!!! I will NEVER recommend them again, if your dog is sick or dying don’t go there, unless you want to throw your money away and pay all their ridiculous fees. I would have paid what ever they said when I got there .The least the could have said was sorry ! My god my dog of 14 years died!!! I would have given 0 stars if it let me!!!

We love and appreciate Dr. Cade Lavengco! Our boxer Dozer, has been under his care since we rescued him in December 2014! Dr. McDermott and his staff are the best in veterinary medicine in the valley. Not only do they treat our boxers now but for over a decade our animals have been going here. It is rare to have your vet call every few days to check up on your animal and Dr. Lavengco does just that. Thank you for taking such great care of our fur babies, Durango Animal!

This is one of the best veterinarian hospitals I’ve been to in the valley. The doctors are compassionate and caring… their prices are affordable and the staff is so friendly too. Both our fur buddies, Sheba and Kona, love their day boarding facility… we will be back! :)

I’ve been bringing my Dobby here since he was about five weeks old after I got him from someone on Craigslist two years ago. They have been amazing from day one! He’s had a few throat problems and even broke his tiny foot last winter. Through everything they have helped not only him but me as well. I am a very hands on dog mommy and they have been so helpful with everything especially trying to help me help him lose a few pounds! I have also boarded him there several times and he loved it! Best animal hospital in Vegas I would recommend them to anyone! I no longer live in spring valley and I drive all the way from Henderson because I do believe that they take the best care of my little guy!

Ive been going here for 10 years .I have never had an issue or felt like my sons care was not genuine or an up sale. I will continue to keep coming and recommend people to go to also.

I like that this vet is open ²⁴⁄₇ and accepts walk-​ins. Which is great if you have a pet emergency. The doctor my doggie had was very nice. My stranger-​danger dog even liked him. He kept him overnight for observation (for free) and called me with updates. The front desk staff are also very nice. It can get chaotic, though, at certain times. When I went to pick up my little one, it was quite the wait and in a very full waiting room with lots of people and animals. It was a little overwhelming and not exactly a smooth process. And while a lot of things are low-​cost here, there are a lot of hidden costs too, so be sure to ask about any other costs involved when you ask for a price quote. The low-​cost neuter wound be being nearly double what I was quoted. All in all, the good doctors and ²⁴⁄₇ operating hours will keep me utilizing this vet.

So I got a reply from Dr. McDermott to my initial review. Although judging by other reviews he sounds like a wonderful Doctor and is by no means responsible for what happened the day I brought in my dog, I still feel there’s a lot of unanswered questions on my side.
I agree that pets don’t know they are getting «helped», however it is also unfortunate they can’t speak. As the only witnesses to what happened are members the staff and Dr. McDermott was not present (that I am aware of) the day my dog «was acting more aggressive and uncooperative than other patients». Also, he wasn’t getting treated for anything. He only needed to be brought back to us after x-​Rays were taken. So there was no need for my dog to «cooperate».
He also spent about 3 – 4 nights at other animal hospital with the same painful condition and they had quite the opposite comments about him. Maybe it has to do with properly handling painful patients?
Also, had anyone from Durango Animal Hospital cared to call us before this review was posted it would have showed better customer service and actual care. No one attempted to call and give us a proper logical explanation, apology or to even inquire about the patient’s wellbeing.
As I look at the pictures I am still yet to understand how does a leash cause lacerations so high up in his face? Why the use of a leash on patient that is being carried and unable to walk? And why was my dog wet if there was no attempt to even clean up those injuries?
Also the leg injuries didn’t happen at home, or else, the vet would have noticed on the earlier examination.
I would have appreciated a call from this hospital but that never happened!

Took my cat, Mao, here for her first shots and to get chipped. The staff was friendly, welcoming and professional. I loved how accommodating they were for a last minute appointment. The vet was very gentle with Mao and she kept me in the loop with tests and procedures. Needless to say– Mao and I were both satisfied.

I recently got a puppy and she started dry heaving in the morning. I decided to call Durango Animal Hospital due to the fact that they have great reviews on Unilocal and that they were so close to my house. They were able to get me in the same day!
The clinc is clean and all the receptionists are very friendly. This clinic is bigger than some clinics I have been to previously. Allyson Gammill was the vet who checked up on my puppy. She was very informative and personable with me. She couldn’t find anything wrong with my puppy, as she had normal breathing. She suggested that I keep an eye on her and come back if things get worse. She then gave me the option of whether or not I wanted to do x-​rays and a fecal test. I LOVE that she gave me the option. I have been to veterinarians before where they make me feel like I HAVE to get them done. She answered any questions I had and reassured me that I could always call her if I needed anything.
I would definitely recommend this vet clinic for any of your pets needs.

Definitely one of the more affordable spay/​neuter services in town.
I use to go to Las Vegas Spay and Neuter Clinic, but had to switch since I no longer live on that side of town. I paid roughly $ 110 due to the cone and getting my dog’s nails trimmed. The spaying procedure itself is $ 95 which I know spaying cost more due to it being internal. Anyways, this clinic is a bit more cheaper. If I had decided to spay her here, it would have cost me $ 85 which INCLUDES the cone already. I got my tiny ChiPin (Chihuahua/​Miniature Pinscher) neutered for about $ 65.
Anyways, the clinic has 2 different seating areas. I’m assuming one side is for cats and the other is dogs, but it’s not labeled. I took my puppy in on a Saturday morning I believe and pick him up that same day. (I’m not 100% sure if they take walk-​ins, but I always like to call to set up an appointment).
Dr Allison Gammill took amazing care of my dog, Kovu. She was AMAZING. She could definitely sense that he was nervous and was able to tend to him. When my boyfriend and I went in the afternoon to pick him up, he faced some minor complications during his procedure. He experienced a blood clot after the initial procedure was completed. She had to go back in and address the matter which caused some MAJOR bruising. I thought he was bleeding when I picked him up, but she assured me it was ALL bruises. She gave me direct instructions along with some pain pills for him to take.
The most touching part of our visit there was that she called a few days later to check up on him. She definitely felt horrible that he had all that bruising and wanted to make sure he was doing okay which made me feel happy and at ease that I chose the right place to take away the «manliness» of my puppy, haha.
He’s due for another shot soon so as long as I’m living on this side of town. I will definitely be bringing him here for all his puppy needs.

I’m here at LEAST 2 – 3 times a week and whether we have a scheduled appointment or not (and we usually do), the wait time usually isn’t so bad. They know my face and where I work so usually when I enter the building they greet me and peek over their desks to see who I’ve got with me today. The staff is very friendly and polite. I used to go to a different animal hospital for my own dog but after coming here so often and seeing everything and how this office works, how clean they are, and how organized they are, I decided to start taking my dog here instead. A huge factor was also because they take CareCredit. Currently, their office is undergoing some reconstruction to add a boarding room into a whole other building attached the the rear of theirs so its a little chaotic but it’s okay. I only wish their parking lot was a little more spacious. Tis alllllll I have to say! :)