EDGE Fitness 24/7 & Tanning

This is a smaller gym that easily stacks up to the big Corp gyms like LVAC. The atmosphere is unique with amazing art from floor to ceiling. The gym goers are very friendly and they inspire me to work harder when I see them on there day after day working hard. Great gym!

I dont post much or at all, but this one I felt obligated to.
I was a lifestyle fitness member since 2010. When that owner decided to close up shop, I became an Edge member in a 2015 by default. Edge acquired the Lifestyle members. Worst transition ever, but that’s another story. I typically pay annually so I dont have to worry about monthly charges. That’s what I did… I paid for 2015 and told them to make note that I will not renew unless I like it sonconsider this my resignation letter in advance. That manager was new (Ariel) and said it is noted on the account.
After a couple months, I decided to cut my losses and join Yak’s fitness up the street. Much much better gym… has functional locker rooms, crossfit, Atlantis equipment and… LIGHTS! It also doesnt smell. The Owners are pretty awesome as well and onsite! They are huge fitness fanatics and well versed into training and competition.
Now here we are in 2016, and I received an email that my card was declined… I am thinking no kidding because the last time I put a card on file was in 2010 as I pay annually… more importantly, I should no longer be a member… so I was told. On 1.5.16, received a call from a Joe or Jay… and I explained to him what happened and he told he will check and call me right back. …that didn’t happen…
Now it is 1.7.16, I decided follow up see what’s happening. Lindsey picks up thr phone and I am explaining to her about what’s up. She apologizes and puts me in hold to speak with the manager. She tells me to stop in and we can close out. Misunderstandings happen and can be easily corrected.
So I arrive and she was assiting a tanning member… apparently there is an issue with the spray or no more product… go figure lol… Then assisted another potential member who paid for a day pass… then finally me. She recognized my voice and apologetically told me that I would need to pay the penalty fees of 15 bucks and I’ll be ok. Her manager told her that. I totally did not agree with that, but if the company wants to pinch another 15 bucks out of me (when was the last time they reached out to me like every other auto pay membership and asked for a new card?)…so be it. It was pretty clear to see she was pretty frazzled so I asked her how if I am the only one with a situation like this and she tells me that I am not. So many membership problems. She tells me she is super new, and I can see she has picked up a lot already, but probably did not receive enough training. I told her I am sorry she is dealing with this nonsense as it really isnt her fault.
David Castro is the club manager (for now…). My suggestion to the club manager is to take care of the issues and not to throw a new hire to deal with something she isn’t fully aware of. You obviously know that there is an issue, yet you pass the buck to a newbie. What if I didnt care and completely lost it at her? I hope the 15 bucks you pinched from me was worth it. Perhaps it’s time to be proactive appreciate the members you have left.
Lindsey — go apply at Yak’s fitness. You deserve better.
So for those who are thinking about Edge… here is my take on that. I really wanted to end on good note, but something like this is not acceptable really shouldn’t be good practice.

If you want to be treated like a # instead of a human being, join this club. I joined Lifestyle Fitness and two weeks later they told me they were closing their gym. Anthony told me that Edge fitness would honor my contract for the same price, I told him I wasn’t interested and I told him I’d already signed up with Yaks. A year later I get a call from Edge telling me I was late on my payment, I told them I’ve never stepped foot In your gym and they said read your contract. So the moral of the story… I paid for a year without using it and I take some blame for not looking at the statement or understanding the BS contract. Now they want me to give 30 day notice, I ‘ve tried to contact the district manager with no repay. I went down and signed cancelation notice and they’re still hounding me.

1^st time there. Used the level 5 flip over tan bed for 14 mins (supposed to be 7 mins each side). I lost track of time & heard the machine say something?! Opened the bed, checked the time & there was 5 minutes left! I wasn’t sure if 2 minutes passed or 9?! Laid back down. I stayed on my back the full 14! I told the girl who worked there (short Asain/​Island looking — while she was on her iPhone) what happened. I didn’t know when to turn nor did I hear it! She said, «Oh ya, she’s off sometimes. You should set a timer on your phone.» Are you kidding? You should have told me BEFORE! 1) Your machine is off timing, 2) You should have told me before about setting a timer on my phone 3) You don’t tell me I should have set a timer after the fact & as a 1^st time customer! What are you thinking? I wanted to yell, but I said f#%* it. She let me flip over for 7 mins. She should have offered 14. Hello! Then she went to spray tan herself! Lol!

I come here to use the tanning salon. Alyssa is the so nice and friendly! I got a good deal on Groupon for a month of tanning. I will be signing up after my groupon is over though. I get a good color here in the tanning beds and I want to try the spray tans here soon. Since I already have an LVAC membership I didn’t sign up for their gym, the gym looks a little small but is conveniently 24 hours. I’m with happy the tanning salon and it’s close to my house.

Wow an amazing place I went to sign up was very confused a gentleman by the name of Gio helped me extensively he took the time to explain the different levels and the different types of lotions that I should use for my skin type not only did I get a screaming deal but I became educated I say two thumbs up for Edge Tanning thank you very much. i will be back

I’ve been a member on this gym for over 2 years. I’ve always looked forward on going and I even referred some of my friends & family to check out this place. The place is intimate unlike LVAC or LA Fitness with so many members that you have to wait until someone has finished with the machines. Before, the staff are always very helpful and they ALWAYS keeps the gym clean. They always make sure the machine are always working, even if they go down it get gets fixed within a week or so. But now for several months now the gym has gone downhill with the quality over all! Why? Multiple machines are out of service! Why bother putting a sign that the machine is going to get fixed on a certain date when it never happens! Keep in mind the gym is a small facility so there a very limited amount of machine that’s available. Allowing your facility to have multiple machines that’s not working is simply unacceptable. I really don’t mind paying a little more before because the previous team was on it but now I really see the difference, most of them are too busy on their phone or on the computer. The place is always dirty now, trash all over the place and the dirty towels are all over the place. A lot of times there are no clean towels available when before this was never the case. The mirror are not being cleaned, keep in mind I’m not talking about afterhours, I’m taking about during the day! If this continues I will end up switching across the street! This should be an easy fix, hire someone that wants to work not someone that looks miserable behind the desk! I just want a clean gym and machine that works! I will update my post several weeks from now hoping to see some improvement!

Great because it’s close to my house and I don’t have to deal with huge crowds at larger gyms, but if you aren’t into HOT yoga or Pilates, don’t come here because they don’t run the air and it feels like the heater is on. Also, at prime gym hours, there are never any sweat towels on the rack. Lastly, if a machine is broken, don’t expect it to be to fixed anytime soon. Usually takes weeks or months.

This place is sooo funny. They make too much money off of people not to have clean towels and clean working equipment. They only have one chest machine and 9 times out of 10 it’s broke. Mirrors are always dirty don’t try and take a picture through it. But since it’s close to my house I have no choice but to go.

This place could be great. But it’s a dump. It’s filthy dirty, smells and most of the time half the equipment isn’t working. Then the accounting dept, don’t get me started on that.

Shit customer service.

I used to be all about Edge fitness. But have learned at this point that their accounting team does NOT know what they’re doing. I had a membership with them for 3 years+. And have always had problems with my account. Unable to find my name (and being hassled that I don’t have an account), no contact info (which is required to sign up), autopayments not coming out when they should (leading up to a similar situation to below).
At this point it’s worth the move across the street to Snap Fitness.
Two months ago my credit card was stolen. On the arrival of my new card, I made the mistake of forgetting to update my gym… Fair enough. That’s my responsibility. But I never received ONE phone call or update that my account had not been paid for the first or even second month. No biggie. At some point I would expect a call or at least a letter of non payment. Instead, I get a phone call from a collections agency! I had to pay $ 115 because of TWO months of no payment?! Even doctors offices aren’t that ruthless. A simple mistake on my end. My responsibility, I get that. But collections THAT quick? That’s just bad customer service. And it was sent directly to collections with no effort of making the client (me) aware of nonpayment. My membership is $ 19.99 a month. I only owed $ 40. A simple phone call, email, or letter for awareness would have handled the situation, saved my $ 70 unnecessarily spent dollars, and kept a long term customer.
Way to take care of your customers Edge.

I wish I could give them a higher rate. I used to like it better but lately, the level of maintenance is not consistent at all. It is really disappointing when a half of the TVs on the machines have not been working and never been fixed. It is annoying when they run out of basic stuff like towels. I’m planning to start looking for another place near our house. I do not like the empty sitting area in the gym as well. Wish they will change the area into a useful workout area. It would make us much happier clients if all of the machines are consistently maintained and work properly. This place can be much better.

When I joined this gym a year and half ago, i was excited, great platform, large dumbbells, clean. But now, it’s a mess, it seems like the owner doesn’t care anymore, the place is dirty, all the equipment is old and broken down, all the barbells are bent, and very dangerous. The Bathrooms never, i mean never have paper towels and or soap. very frustrating. I really hope the owner either sells the place to someone that actually cares to keep their members, or step up and take care of his/​her gym. In a few month EOS gym will be open about 5 mins from The Edge… just an FYI.

This review is for just the gym facilities as I’ve never tried the tanning or purchased any products. There’s a solid array of cardio equipment, weight machines, and free weights (including an Olympic lifting platform/​power cage combo with bumper plates, another power cage, and a Smith machine).
The pros:
24 hours access with your keycard
no-​contract membership options
lockers (bring your own lock)
sweat towels provided
friendly employees
The cons:
no showers
inconsistent membership rates (my friends got quoted several different rates than what I pay)
Small space can get packed
Some of the equipment is showing signs of wear (ripped pads on weight machines and cracks in the weight benches pads and the numbers have rubbed off on some of the dumbbells, so you can’t tell what the weight is. I wouldn’t think it would be that hard to slap some stickers on there but it’s been that way for months.
often dirty — especially the mirrors in front of the power cages which ALWAYS have peoples’ spit sprayed all over them. I have personally wiped weird black/​brown splotches off the Olympic lifting platform (are people shitting themselves during squats??) and it’s always built up again the next time I go.
Overall it’s a decent gym that gets the job done if you live in the area.

This gym is strictly for Edge fitness on Blue Diamond, it is a gym that just gets the job done. Nothing special, my previous gym that I went to was LVAC and was tired of the drive and always having a problem with billing. Edge was across my house, ²⁴⁄₇ so I thought why not.
Let me start with memberships, I first bought a groupon for 14 $ to try the gym out for a month, after liking the closeness of the gym I started telling my friends to join me so we could go together. My one friend decided to join and get a real membership right away. They gave him month to month for 20 $ no contract no enrollment fee. The next week, I say I want a real membership, they tell me I have to pay a enrollment fee and I have to sign up for a 2 year contract. It Pissed me off kind of bad, because why do I have to do a two year contract. If you have a rule, stick to a rule.
The gym has cool artwork on the wall and try to have special things (Olympic lifting section, heavy ropes) that other gyms don’t have, and lots of kettle bells to work with. Other then that it needs more ab machines. And when the main office closes and it’s after hours there is never paper towels in the bathroom, one time the toilet clogged and flooded the entire bathroom (so disgusting!)
The music in the gym is all EDM, all the time. So bring your headphones you will need it.
It is a small gym, but never busy enough like LVAC to complain about, you can always get work in, unless the machines are also broken, which the cardio machines usually are.
If you live in the area Edge Fitness is convenient and gets the job done, they sell supplements and protein shakes for when the main office is open. If you don’t want to drive far to places like LVAC, it’s the gym for you.

After joining we realized that we shouldn’t of joined. It’s always too packed. And missing equipment. Oh well, I got a great deal on tanning. I was going on an interview and needed a spray tan. It came out horrible and spotty. I dealt with it. Scrubbed it off.
Last time I went there, I was tanning and the guy was in a hurry to leave. I went less time than usual. But he turned the lights out. At this time it wasn’t even close to 10pm. When I was done, I asked to use the restroom and it was really dirty, no toilet paper or paper towels. Then as I was heading out the front door. It was locked. Locking me in. I asked if he could open the door and he said no, it «automatically» locks at 10. It was only 9:54 on my iPhone. So he lied. He made me walk out through the gym to leave. All the far way around from where my car was.
NOW… The reason why I did not want to walk through the gym was because I was wearing my house robe, no bra, and slippers. I usually sneak in and out and not let the gym dudes see me.
I feel like in this area, it is «too new» to treat customers like crap. I could drive down 5 mins to rainbow to my old tanning place.
Just annoying when your being rushed out because the person doesn’t want to be there. As I sat in my car, I noticed he didn’t clean the bed. He just closed the door to the tanning bed I was in. I really hope he was rushing me out so he could do his nightly cleaning.
***update.now the level 5 bed is broken and the spray tan is waaaay off. Makes you spotty. :(

This is a review for the gym. It’s a good size with most everything you need for a good workout. They have plenty of machines and free weights, a smith machine and an Olympic squat rack. They have a trx strap that you can set up if you find a free spot for it. Some things to think about before signing up, they do not have showers and it is truly a neighborhood gym.
You would need to shower/​clean up at your house but if you live in mountains edge that’s not a huge deal.
The gym does get busy and sometimes it can be hard to do the lifts you want if it is during a busy time.
I wish the «functional» training section was bigger. Hopefully someday they could expand it to the sitting/​pt training area!

GREAT GYM — GREAT PEOPLE — ALWAYS CLEAN! But, we’re moving!
FOR SALE!
2 — ONE YEAR Edge Fitness Memberships for Sale… $ 100 each (paid $ 135 each).
We purchased 2 — 1 year membership Groupons, but are now moving downtown. The passes need to be redeemed by March 22^nd and are for a full 1-​year gym membership. We can meet you there, so you know they are legit.
Contact:
Valid at any of their 3 locations:

I never signed up here, but I was going to Lifestyle when they closed and sold their memberships to Edge. I was out for knee surgery and went by Lifestyle one day and everything was gone. So I decided to give it a try because it’s close to my house and I didn’t have time to look for something else since I’m still working on my knee.
When I first went in to unfreeze, I asked the girl at the desk what it was like there and if there’s any issues with men hitting on you and how that kind of thing is handled there. She told me «guys will look at you but they probably will leave you alone». Great.
I didn’t really love it because it was crowded even in the early afternoon, but I figured I would deal with it later when I was able to do more and had more time. It only took 4 times before I was approached by someone waving a business card for personal training in my face WHILE I WAS ON AN EXERCISE BIKE WITH HEADPHONES ON. (Side note — who are you to assume I need training? He of course didn’t approach any men.)
I went to tell the guy who is always sitting there doing nothing when you walk in because he appears to be some kind of owner or manager. He asks me to point him out and then informs me that «he should have been in uniform, but that’s standard practice at 95% of gyms». No, approaching women while they are exercising in a predatory manner with demands you listen to them is not standard anywhere.
When I went in to cancel a few days later, he was sitting right there and didn’t even bother to look up from his phone. What a disgusting attitude. This place is not at all friendly towards women. I went to Snap across the street and was taken a lot more seriously and guaranteed no one there would ever bother me.