Einstein Bros

Let me begin by saying I have been to this location in the a.m. hours and never had an issue. I went in today with my boyfriend around 2:30 pm we ordered our usual southwest turkey sausage bagel sandwiches. We also ordered two cups of coffee.
Upon receiving our cups we went to the coffee station to fill them. Both coffee dispensers had ICE cold coffee. Clearly not fresh. We went over to the staff member who took our order and let her know. She didn’t apologize but rather huffed and puffed and went to go make a batch. She was rummaging through the cabinet area by the coffee dispensers and spilled a bunch of sugar and yelled shit! She left the spilled sugar there for the entire time we were there. Others came in and complained about it and the manager just said «yeah I know» and did nothing. God forbid someone trip over that I thought. What a horrible way to run business. Anyways after the coffee was made my bf and I went to fill our cups up and there was chunks of coffee grounds in the coffee. Also there was no creamer out by the sugar as there usually is whole milk skim half and half etc. so I went back up for the SECOND time to ask for creamer. While waiting in line I noticed one women complaining that her order was made wrong…
After I finally got some cream for my coffee and grounds, I received my sandwich. It had the wrong salsa on it (trust me I would know I’ve been here and ordered the same sandwich over 7 times) it was supposed to be a green tomatillo salsa but instead was red. I didn’t complain.
The thing that really gets on my nerves is that several people complained about the sugar safety hazard and not one of the employees did anything… Smh disgraceful

Every Einstein Bros I’ve ever visited seems to be so disorganized.
You order at one counter, you pay at the other. Lines are always long and I had to remind them several different times that I ordered an orange juice because they kept directing me to different locations in the store that did not have orange juice on the shelves.
The food is decent. Nothing amazing and gets the job done in a pinch. Gets a little pricy, though. We ended up spending $ 30 for three people, I could pay less at a sit down restaurant.

Located on a corner location near Badura and Rainbow. If you come here in the morning be prepared to be here at least 15 minutes. The wait can get long. They have you place your order first and then stand in line again to pay. Once you pay you kind of stand around for a long time for your order to be done.
I do love their bagel sandwiches and always add cream cheese. Most of the time they forget to add the cream cheese even when you pay for it. I have also had completely burned bagels. You got to check your order before you leave.
Wish they would get it together so I can get in and out: I guess it’s good so I don’t go there that often. Bagels are full of crabs!
They have lot of drinks including fresh squeezed oj, choc milk and coffee drinks. The coffee options are pretty good. I really like the hazelnut vanilla latte. Delish.

this place is a huge chain and i have never had a bad experience with the begels! although it can get pricy. thats ok when it comes to freshness. the spread are whipped and so soft. and they see smoked salmon sealed like the grocery star kind so you can take it to make you own for lunch. (goes great with the salmon spread)

I’ve been to this location a few times.
Their bagels are alright. It’s nothing great. I’ve gotten burnt bagels, some had too much shmear, or a drink that didn’t taste very good. I do love their chai tea latte though.
The customer service is hit or miss. Some of the workers are really peppy & happy. The others seem like they hate talking to people.

This location really isn’t the best. The welcome was… There was no welcome, had to say hi to the cashier because she stared blankly at me while behind the register. I ordered the nova lox and it wasn’t even that great… Had way better at other location. Skimpy with their shmear and burned the bagel… Never seen one of their bagels burnt until now.

I like this company but this store is horrible no joke 8 times they mess up the sandwich I always get. Tell me this is hard… Sausage, bacon, cheese., on a damn bagel. I specify NO EGGS I say it 3 times. Still ends up with egg or missing one of the things I ask. How hard is it to hire competent people. Or train them. Your management is horrible. Only reason I have returned is because when it’s made right it tastes great. I thought it was 2 in particular people but just found most the staff just is horrible at thier job. They are slow as hell as well. Biggest down side is there’s no bagel shops in the area. Because if there was I would never return to this location. I hope and pray you all see this and speed up because waiting 15 – 40 min yes 40 MINUTES! Is redic. Your making bagels it’s a mindless stress free job. BAGEL, BACON, CHEESE, SAUSAGE! And not one hair net on one person. If I eat a hair I swear I’ll shut this place down…

Maybe I’m a little old fashion, but I like a little customer service with my spending. I guess someone forgot to tell the staff.
LOVE the food though

Went in to get a cup of coffee today. Waited in the «Express» Coffee line and was completely ignored, with the other people in the coffee line, while they rang up everyone that was buying food. After 10 minutes we left. Never again.

This location sucks, always empty coffee, just order 3 egg sandwich and they don’t have plain bagel, then I said I’ll just do wheat and they out too. What do u have! They said potato bagel! What… you sell bagels and coffee right!!!

I went here with friends recently. I ordered the breakfast sandwich on a maple bagel. It was good. I removed the cheese; not a fan of cheese on breakfast sandwiches. The O.J. was better than average and the layout of the dining room gave easy access to seating, and the service bar (fountain drinks, coffee, napkins, etc.). So many choices. I like the bagel display. You can quickly see what’s available prior to ordering.

Worst. Service. Ever.
Staff here completely ignore customers.
No one ever seems happy to be at work. If I could give less stars I would.
I only come here for the vanilla hazelnut coffee, I’d GLADLY give Starbucks $ 10 a cup of they had this particular flavor.
There is no excuse ever to completely disregard customers.

Hands down the WORST Einsteins in town. Horrible service. 8am with 10 people be had the counter, no bagels, no sense of urgency, incorrect orders, I’m guessing the cashier is new because Ursula taken her 5 mins to find the cheese button on the register. Had I walk out. Wow. This store gets worse every day.

This location is okay. I have been there twice and each time the wait was about a half hour. Both times were «to go» and each time I got to where I was going and discovered something like my potato salad was mistakenly forgotten or I had asked for extra onions and capers and got what appeared to be a regular portion (skimpy). This place gets three stars because:
) the people are friendly
) bagels are «Einstein Consistent» (better bagels to be had elsewhere like Noah’s or wherever but this franchise is pretty good)
) the nova lox is pretty high quality
) the coffee is very high quality
This is a good backup plan when Egg Works is at capacity and you don’t want to drive anywhere else.
The location is conveniently located right of the 215 at Rainbow on the south side of the exit ramp, and being back on the 215 is very easy.
Avoid unless you have the time to wait.

I now understand why this location has such a low rating. It isn’t worth the extra couple of minutes to drive to this one. After my first bad experience I figured I better wait to review and see if it gets better on a different day. That did not happen. First experience was on a Sunday and they were out of 75% of the bagels by 10am. Thought that was kind of odd. And the service was slow and mediocre, at best.
So now we come to Friday, Oct 2^nd. The only thing that saved this from being 1 star was the absolutely great customer service from the girl at the register. She was friendly, knowledgeable and apologetic (which she shouldn’t have to be). Was not acknowledged walking in. There were people waiting all over the place. Looked like only two workers (on a Friday morning at 7am!) and a very scowl-​faced looking manager. Disappointing to see a manager like that in front of customers. You should know better. Their grab boxes were falling apart and the selection in one of my boxes looked like they were running out of two different types so they just decided to keep throwing plain in the box. That’s not how it works.
So after leaving with at least a partial good feeling because of the girl at the register, I get to my office to find out that one box was not a good mixture and that neither box of bagels had been sliced! So my staff spent the first part of the morning sawing their bagels open. I am not sure if this locations slicer was broken, staff was that lazy or if their slicer was broken. Either way, this is ridiculous. I will make the trip the other direction to the other location on Flamingo and Rainbow next time. For being in such a nice area, this store needs some help.

I used to make weekly trips here for their box of a dozen bagels and have 1 or 2 a day with their honey almond shmear until I realized that being an adult meant that I needed to regulate my carb intake –_–
Their green chile bagels are bomb but out most of the time unless you’re there before 9 am.
A bit pricey for bagels and sandwiches but I never leave unhappy.

SHMEAR ME!
I absolutely LOVE LOVE LOVE the Honey Almond shmear… I literally could eat 2 tubs through one movie… I have done it. I’m not ashamed…
The staff here is always nice & always give a nice big smirk whenever I come in and buy 4 tubs of shmear & one toasted cinnamon bagel w/​butter.
I would have to say though… I have asked for the bagel to be extra toasted… but it only came out lightly toasted.
HONEY ALMOND SHMEAR $ 3.30 — You can put this on any regular or sweet bread & it’s AMAZEBALLS
CINNAMON BAGEL $ 1.80 — like my bagel slightly on the darker side so double toasting it would do the job… but I always only see them toast it once. =\

Great place for a quick, delicious breakfast. Stopped by with my son for a bagel sand which before his baseball game. The employee who took our order was friendly and full of smiles! My son kept changing his order but she was patient and tried to help him through his decision.
I enjoyed a thinbagel with asparagus, mushrooms, swiss and egg whites. It was delicious and best it was under 300 calories (for those health nuts).
The cool thing I noticed they added a charging high top station in the middle. Cool spot to do some work whole enjoying breakfast. They serve coffee too so this could become a spot to check out now for some chill time!

I’ve been coming here for years and never had any issues, it’s located right off the 215 just south of rainbow. Plenty of parking located in a shopping center. As soon as I walked up I was helped with my order.
They didn’t have onion bagels! Not the girls fault but someone should make sure they are stocked especially at 7 in the morning, as it is a Saturday when people are coming in to have breakfast and read the paper.
After I gave my order I walked down past the bagel display and smear display (anyone try the almond smear yet?) and paid the cashier, afterwards it was only about a 5 minute wait.
I got a everything bagel instead with salmon cream cheese and had absolutely no problems, tasted very delicious and after my scrumptious breakfast I went about my way. Overall decent experience, only issue was they didn’t have my onion bagels on a Saturday morning.

Not that often start my day with some bagels. But on this day had a nice brick day for training so figure go with nice carb loading breakfast. It been sometime since my last visit to Einstein Bros. I have always been fan of not only the assortment of bagels choose from and dido comes to cream cheese. I never tried any of the sandwiches or just notice there serving smoothies. They could have been before but like I said been while since came to one. I was excited about getting my bagel fix in.
I really love the way the bagels are all displayed in the case all in different baskets, eye appealing, and even if not bagel fan makes you want one. I was thinking about trying some of the premium bagels or could say exotic ones. They have different tag on the baskets with the fancier ones and they look bigger then the other normal variety ones (onion, sesame seed, etc). The one basket that caught me eye was the Protein Power bagel. Honestly the name Protein thinking about on this health day was all over it. I like the fact it has raisins and nuts. Basically trail mix just in bagel form!!! The worker asked me if wanted cream cheese on top but recommended peanut butter instead. So am like got take recommendation from the worker right!!! In this case was spot on call! Not only was the peanut butter creamy consistency and spread out nice! Nothing worst then have spread of whatever on top just to tear apart the bagel. It was the perfect compliment with the bagel and all that good trail mix goodies. It was toasted nice golden brown. I got bottle of vitamin water wash everything down. They have huge assortment between bottle drinks, fountain drinks, fresh squeezed fruit juices like orange juice among others, and some pre made meals ready to go. The breakfast sandwiches to regular lunch sandwiches never had before but the pictures look good on the menu. Maybe the next visit get around to trying some of them.
They have outside patio area if the weather just right. The inside feel like it bigger then the other locations been to. Everyone that came across my visit was friendly, helpful, and like mention before if she never mention taste better with peanut butter would have missed out. I like the atmosphere feel laid back and could see myself getting bagel and coffee with great book just chilling Einstein style.