Enterprise Rent-A-Car

Here’s what I expect when renting a vehicle
1. A full tank of fuel
2. A clean rental unit
3. A freshly serviced vehicle
4. The size vehicle I request
5. Efficient friendly service
Hey… One out five isn’t so bad.

Both cars were dirty. The first car required air, and atf for the transmission which was difficult to find. Seat-​belt did not work in the back seat. It was just me, so I din not care how dirty is was. The second came dirty too, a stupid Jeep Compass. I wanted a compact. Otherwise things went well, they push the insurance over and over… We know!

We had a great experience with Sam the manager at the Eastern location in Henderson, NV. He took care of my family very well!

I had a great experience at this location. My car was in the shop for 3 weeks and Carlos was AWESOME!!! He kept my insurance company updated and got me a nice brand new SUV to drive and was always available to answer questions etc. I would highly recommended this location.

Returning my car, great experiance as usual.

I’ve rented from this place twice now, the past 2 years.
First of all, this office is a small one tucked in the middle of a strip mall — not really sure where they store all their rental cars, but it definitely doesn’t have the inventory as the other locations would. Therefore, I think it’s likely that they don’t have the car you want in stock, if it’s not the usual sedan. Both times I rented, I was renting a minivan. The first time, they didn’t have the minivan here, so we had to wait for quite awhile for them to get the car from somewhere else. As a courtesy, they waived the second driver fee. It was alright, but if we were in some sort of schedule, it would’ve been bad. The second time, they did have the minivan in stock, but it hasn’t been clean yet. So we waited a little bit, but I could tell the cleaning process at this site is not as rigorous as the others. I can still see food crumbs, etc.
Also, the office hours here is limited. I believe it’s 9am — 6pm and closed on holidays, just keep that in mind.
So why would I go to this site instead of the airport? Well, price is the main reason. It was almost double to rent from the airport instead of here, since they tack on assortment of airport fees when you get it at the airport.
Incidentally, if you want to rent from here and return to the airport, it’s a $ 50 fee.
While it’s not the best place to rent cars, the cost savings kept me coming back here and I’ve always gotten relatively new cars too.