Fabulous Freddy’s Summerlin

Took just under an hour for my car to get washed on a Thursday afternoon. I distinctly remember people sitting down after me, yet they got their cars first. This place is unreal. 55 minutes to get a car wash, the GM better be contacting me.

I paid $ 69.99 for a super clean and seat cleaner, so I expected my car to actually be clean when receiving it. I didn’t see anyone doing anything to it until over an hour into waiting, while at least two people were working busily on the car ahead of mine. In the final 5 – 10 min before my car was «promised» to be done one person finally did a quick vacuum job and wiped things down. After getting into my car I realized just how poor of a job was done. This was supposed to be «super clean» however would not even pass for a normal cleaning job. Not only that but I noticed they had actually damaged my car! My emblem on the steering wheel and the area around my stick shift were scratched up. When speaking to what was supposed to be «the manager», a kid looking maybe 18, looked at me blankly and said «well, we can clean it again». Um, not sure that exactly fixes the problem when you’ve damaged my vehicle, and I definitely don’t want to wait another hour and a half for a very poor job. Okay… rant over

Horrible and disappointed! I should’ve believe from other Unilocal reviewer but I gave it the benefit of the doubt since I was around the vicinity and don’t want to drive else where. I still have to point out the missed spots at fenders and trunk. It seems like nothing has done to my car even the vacuuming. Nada. It was a waste of money but I still gave tip. For the effort.

This place totally sucks. Every time I’ve been here, it takes forever for them to dry your car. Three or four cars that were after me were pulled up to the front and were finished first. I will stick with Terrible’s car wash, since it is way faster, cheaper, and they do a great job.

The girl at the car wash with the super long hair is ALWAYS incredibly friendly! She always puts a smile on my face when I pull up. She’s adorable! If you’re having a bad day, go get a car wash and get greeted by the friendliest girl ever!
This place is professional and does a great job! Only place I go to get my car washed and serviced!

If there is a better value on car washes, I’m unaware of it. Staff is always dry friendly and helpful. Gas prices are as reasonable as anybody’s. The overall convenience is just Fabulous!!!

I love this place! From the gas girl to the car wash booth girl… Everyone has such a great attitude and super helpful! I wash my car about once a month :/​Considering I have a toddler and 3 puppies… I really should be visiting more often lol I’ve been to other car washes and it’s always some type of shade because of the dog hair. Never the case at Freddie’s. The store cashiers are friendly and move the line along well. Overall… Freddie’s staff seem very genuine and happy to help, A++

Second bad experience. I went back to give another try, a VIP calcareous wash apparently doesn’t come with interior cleaning said a lady I just spoke with on the phone. So me being upset that is wasn’t vacuumed or wiped down was cause I need to pay for an interior detail. Which all I asked was the red sand be vacuumed out and wiped down. And a car wash with only 5 cars being cleaned shouldn’t take an hour I’d be more understand if my truck was actually clean. Very annoyed because there’s still sand everywhere and whatever lady I spoke with on the phone blamed myself. Haha great service.

As a fabulous Friday loyalty customer I have to say how disappointed I am at the carwash.
Using a pre-​purchase Fabulous Freddy’s VIP call Wash I decided to upgrade to a deep clean.
My car was parked around the back and I was kept waiting 45 minutes.
The call had not been worked on for at least 20 minutes.
How do I know when to look for my car I probably would still be waiting.
None of the staff fessed up to taking responsibility.
I had to force an apology I was offered no form of compensation for my time and poor experience.
Nothing fabulous to report. Car wash wasn’t good either.

Decided to give Fabulous Freddy’s another shot. Without Chrisi, this would have been my last time. Chrisi managed to keep me as a customer as well as me letting friends know that despite some issues, management is committed to treating the customer as a priority. I will be back as a customer. Thanks Chrisi!

I am taking time to upgrade my review from 1 star to 2 stars because the corporate team took time to hear my problems and come to a solution. I wish I wouldn’t have had the bad experience in the first place but at least they took the time to correct the problem.

I am taking a trip to California tomorrow and was in need of a thorough car wash. I just left this location and I honestly should have just done it myself, or drove a little further to another car wash. Tried to use $ 3 off on Unilocal but the cashier forgot to honor it even tho I showed her the coupon prior to paying. She did give me extra air freshner but do I really need 3 of them? Paid $ 34 for handwash + $ 10 tip. After I left I realized that the rugs were barely vacuumed, the exterior had water stains. This is the worst car wash I have ever been to. Been trying to call but nobody is picking up the phone. This is the last time I will be visiting this god awful place.

The car washing machine doesn’t fully rinse all the soap off the vehicle. The remaining soap is left to dry on the car as it sits in the hot sun waiting for the workers to finish cleaning the outside.
I started going to another place to have my cars cleaned. I would go back only after Freddy replaces the current car washer.
I must say the employees here are great, friendly and helpful full.

I like to have someone else wash my car and vacuum it. I always get the Vip wash which is $ 19.99 but I check in on Unilocal and get $ 3 off. I have to say I was disappointed in my last wash because my car had black dirty rain water on it and the automatic washer can only do so much. But when they hand dry it they usually get it all. Not this time I spent $ 17 and left with a dirty car.

I’ve started working very close to this location and was in BAD need of a good car wash and pretty good detailing on the inside. With it being windy and cold there was no way that I was doing it myself so I thought I’d give this place a shot. I get there at 11 am this morning (Saturday) and there was no wait. After a quick look I did the $ 25 Wash and Detail, which included the console along with floors and such.
After I got through the car wash I was immediately waived into an open bay for detailing/​cleaning. The guy was super friendly (wish I had noticed his name) and grabbed all the trash out of my door when I mentioned that it needed throwing out. I went straight into the gas station to get some coffee and wait for them to work.
I know it’s their «shtick» but it was nice to have someone open the door when I got there. The people were super friendly and I have to say the coffee was REALLY good. I was impressed with how clean the gas station and bathrooms were as well. I’d have to say that I waited 10 minutes before they came in to get me.
I was so pleased with the job they did on my car I told myself when I drove away I just had to write them a review. Seriously, that was the best $ 31 (wash + tip) that I’ve spent in awhile. I will definitely be making this my go to spot when I need my car cleaned

Awesome. 7:30 am on a weekday and someone decided to reset the fuel pump computers. Maybe have night shift do this? 15 cars sitting here and stacking up.

Car wash? Not at all. They just vacuum the inside of the car, they don’t detail anything. The worst detailing service I have ever received in my life. Same issue my husband had with his car. We will never return to fabulous Freddy’s ever again. Do not waste your money. Oh and got a few lovely scratches on my new Mercedes Benz thanks to «fabulous» Freddy’s.

Never again will I EVER spend the money for a full service wash.
1. It’s a brand new vehicle, shouldn’t be hard to make it pretty.
2. They shined the black and wheels, wet…
I had black crap all down the sides of my vehicle when I got home.
3. All the dead bugs are still on the grill.
4. I had to go buy supplies and go wash it myself!
5. You can’t call them, only leave a message.
I’ll see you tomorrow to get my money back!
Never again will you touch my jeep!!!

Fabulously friendly!
I stop in here for free gas using the $ 100 Freddy’s card I won. Good prices on gas & friendly employees. You can stock up on beverages, get a car wash and be on your way to Summerlin Parkway in a flash!
They have discounted prices on gas if you purchase a car wash. And gaming, with a $ 10 free play offer for new signups.

If I could I would give a half star rating for the car wash. I went to get my car washed, I paid for the interior and exterior VIP wash. When I came to pick it up an hour later it was not fully vacuumed nor was it fully cleaned.
The staff was really helpful and I felt were nice people, but it doesn’t make up for the crappy wash. Granted, I did have a dirty car with some muddy spots, but I want the detail that I paid for.
Pretty disappointed.
Also, I think they fucked up my car. I just got my car checked up two weeks ago at my dealership, they said everything was fine. I started driving away from this car wash, and it felt like I was riding a horse. My friend who was riding with me in the back with my infant baby, also noticed this and said something before I did. Thinking it was the freeway, I drove off the freeway and parked at a nearby park. Checked the tires, the car, checked if the emergency park was on… Everything was 100% fine. Nothing was showing up on my dashboard. I have a brand new range rover. It should not be driving like this.
When I called Freddy’s, Johnny, the supervisor was extremely helpful. So I’ll actually give another star just for him. But in the end, I had to have my mother come pick up my friend and our baby because I did not feel safe driving with him in the car.
Since my dealership is closed today I can only take my car in tomorrow morning, & we’ll see what the issue is.