FedEx Office Print & Ship Center

I’ve used this location several time in the past for my work needs. The last visit was terrible! I did everything like normal, print items, then use cutting board and that’s it. Nothing serious. So I’m minding my own business and Sierra say get out from behind MY desk! Says it again! I look at her like are you serious? There is no signs that says it’s anyone’s desk and there is nothing indicating I’m behind the counter? I tried talking to her and she ignored me? Very unprofessional talking to her co-​workers about me when I’m finishing my transaction. Her customer service is beyond terrible and I’m pretty sure it’s NOT her desk? She looked like a team member at best. I just went about my business and kindly left HER store. I won’t be returning as she NEEDS a lesson. Stick to what you eat and what you’re used to, –fast food! That way your customer service will be un-​noticed. Go to HOWARD HUGHES location I’ve been there about 8 times and never had any issues.

I needed to print a form that was uploaded on my phone and had no clue on how to do it. Crystal the manager on duty was more than helpful getting this done for me. In fact she was helping three people at once. Probably 2 stars without her.

The Employees at Fed ex office store downtown las vegas on E. Bridger take good care of their customers who come into their store

On two different occasions, I’ve had staff quote me a price only to be rung up at a price higher than their quote.
First time it was due to the package going to a private home vs. business, which I was asked as she is ringing me up and then told, oh wait private homes costs more. WTF! I only went to FedEx because line at post one block away was out the door.
Second time, as I’m being rung-​up was asked if I wanted recipient’s signature, so I said sure. Total comes up an additional $ 4.75! On a $ 25.25 shipment. Yeah, $ 4.75 to have someone sign for a package. It wasn’t the money as much as being quoted price and then asked as she is processing the payment but doesn’t even mention the «up-​sell» until I say wait how come it’s $ 30 when you just told me it was $ 25.75. This staffer also first quoted me $ 70 initially, when I said next day, but when I said what is the cheapest next day she said oh well we can do $ 25.75 but won’t be there until 3pm.
I’ll use FedEX in a pinch, but US Post Office around the corner is MUCH cheaper and actually friendlier!
There is one staffer, Kiana who is only reason I come back to this location. This place is getting three stars because of Kiana, otherwise I’d give it one star. Kiana alone is worth five stars, unfortunately other staff are woefully incompetent.

The gals here suuuuper friendly and helpful. I needed a box shipped back home to Hawaii and needed it to be there in two days or less. My husband and I walked in and packed up our box. The girl at the counter was nice enough to offer us another box that would drop our shipping cost about $ 40! Awesome customer service!

This may be the friendliest staff of any FedEx Office store. They are always helpful and do it with a smile. The store is a little smaller than most so everything is jam packed and they have less copiers and computers available but it is never crowded so getting a machine is not a problem.

Walk in to Fed Ex today at around 1:15pm. No one greets us after standing up at the counter for over 10 minutes. The supervisor Crystal, comes over and says to wait for the email we sent to load. The email was loaded within the next minute because it showed up on the screen. Instead of giving us five minutes of her time, she decides to go and eat.
We are now here waiting until she finishes feeding her face to have our job complete.
Chantell on the other hand helped us tremendously. After waiting over 20 minutes she came to the rescue. Much appreciated helping hand. On top of her helping, she had not taken her lunch break and she came in prior to her supervision that thought food or whatever else was occupying her time was much more important than her customer standing right in front of her. Maybe our money isn’t good enough? Maybe that’s why fed-​ex is losing money because people with attitudes and terrible customer service is managing their stores.
The only reason they got a two star rating was because Chantell took the time to help us in the middle of the job she was taking. It’s now 2:00pm and the job is only half way done and we only needed 20 sheets printed on laser paper. This is a major joke.

Always fast. The employees are always helpful and friendly. Shipping us pricey through fedex but sometimes you need to spend the money and when I have to I done mind doing it at this location. They have tons of shipping supplies and a good size parking lot just north of the front door on the left. No need to fight for street parking

I can sum up my experience with this business in one word: Understaffed. One staffer trying to assist ten customers is awful

CJ, the manager, is awesome. He helped me figure out just what I needed. I had NO idea FedEx could do all the signs I needed, including window clings, posters, a vinyl banner and foamboard signs that can be contour cut!

I dont have a printer at home so I use this store to print, make copies etc. & the staff is always helpful in assisting wt problems I have as I am not very proficient as I should be in printing files. My only complaint is they are not open on weekends BUT I understand completely as Downtown is a «Ghost Town» on weekends as far as the business sector is concerned.

Well, it’s a FedEx store, so as you can imagine, it’s pretty quiet. That being said, I’ve never seen less than 3 staff members on hand to help out if there are any issues. I’ve been in and out of this joint in under 3 minutes at least a dozen times. You can scoop up anything you need to send out a package and various office supplies if you break your scissors during a mid-​day scissor fight.

Quick, friendly, easy. Gotta love easy shipping. All the supplies are fully stocked and easily accessible. Clerks are super friendly and helpful as well. They made shipping my surplus of purchases back home to Jersey super easy.