Flawlace Beauty Boutique

I have an appointment with them tomorrow. So far their customer service has been wonderful and I will update my review after I have my hair done.
Uodate: I chose to come here since most of the bad reviews were about nail services. I should’ve looked at them as a warning.
pros: This place was extremely flexible with me needing to change my appointment day because my hair was delayed due to bad weather. Their flexibility and the nice girl who answered the phone my first time calling are the only reasons I’m giving them 2 stars.
Cons: I haven’t had my hair in even a month and my braids are loose, EXTREMELY loose. Some of the tracks don’t even feel attached to much of anything. My stylist never really consulted with me with what she was doing. The only thing she discussed was how much I wanted left out. We agreed that I wanted to be able to part my hair on both sides and the end result is I can only part my hair to one side. She braided the hair so close to the edge around my the front of my head that you can see it pulling at my hair if it’s not laying just right. My stylist spent more time watching tv and texting on her phone (pretty much my entire appointment time)
I think the worst part was that I came for a sew in and she glued in two pieces! Didn’t ask if it was ok or anything! To make matters worse one of the glued in pieces half of it isn’t glued anymore and I have to tuck it until I can find someone to redo this horrible sew in.

Bought a Groupon for a deluxe mani-​pedi. Made the appointment last week and they didn’t bother to tell me the address used by Groupon is wrong. So I show up today as scheduled and no one is there and I wait 20 mins. There’s no sign at their old location saying they moved even though it looks like an actual business is still there. I called and left a message and no one has called me back now 4 hours later. I went to Élan Nail & Spa which is less than a mike away. Great service at Élan’s! I recommend them over Flawlace!

If you love pink, girly, and awesome… You have to check out this salon. I have gotten my nails done here a few times and I wouldn’t suggest it. However, I do get my hair cut here frequently and I would suggest their hair salon services to any one of my friends for a great experience.

I’m going to give them a 3.5 mostly because of the area they are in. I wouldn’t say it’s in the ghetto but it’s not the nicest of neighborhoods.
Any who. I got my hurrrr did here and I would say it came out great especially for the value. I got a cut, ombré & style all for only $ 85 + tip! I have long hair so this is a steal compared to most other places. I dyed my hair black a couple months ago so we couldn’t get it to lift to a really blonde color without damaging it but that’s fine because I was very satisfied with the end results~
The salon, itself, is very cute and girly with hot pink and black everywhere. But you can definitely tell that it does have some age to it.
HOT TIP: Daphne is the hair stylist who did my hair and I do recommend her if you need to get an ombré done ;]]]

I saw a groupon for this salon and decided to call before I purchased it. The girl who answered was helpful and procedeed to schedule my appointment.
It wasn’t until I actually showed up that I read the reviews on Unilocal.Eek!
However, I was already there so I decided to stay. There was another person that was working on someone’s nails. She came downstairs to grab something but did not even acknowledge I was there. Nice
Overall, the girl who cut and styled my hair was nice and did well.
She seemed tired though and i kinda felt bad for her. Will i be coming back here? Probably not, seemed dreary.

Mia was great. I would highly recommend for a mani/​pedi. Everyone was very friendly. I would recommend

Came there because I purchased a groupon months ago. This place has too much drama going on. The lady who took care of me hasn’t even graduated from beauty school yet. She didn’t know how to do nails at all… My polish peeled that same day when I washed my hands. She also couldn’t stop talking about her lady boss being a b*tch. It was a waste of time and money.
Lesson learned: Check reviews before buying a groupon deal.
I would rate this place zero if Unilocal has that option.

Got two stars instead of one only because the manicurist that did my nails was very good at the gel manicure. But even though they spent alot of money fixing the place up they don’t have enough manicure stations and the one’s they do have (3) are ill-​equipped. The deluxe mani-​pedi is not so deluxe. I think I will stick with the Korean nail salons they really know how to massage calves and hands. This place was like going to a beauty school but 3times the cost. $ 25 beyond the groupon to upgrade just my nails to gel’s. And with no other clients still had to wait 15mins for someone to start on me. Those not working were chatting on their cellphones. That is so unprofessional. Not going to bother bringing in my husband for his mani-​pedi will take him somewhere else. They need to drop their prices even if they lower the booth cost to the manicurist to get repeat clients.

Brett did blond highlights today for me today. Everyone was super nice & the color & cut came out great.

I bought a Groupon for this salon for the Full Highlights, Shampoo and dry for $ 60 — good deal I thought.
Arrived at the salon, there is parking spaces at the rear in the car lot. The salon décor is really nice, quite funky and girly at the same time. Receptionist was pleasant and friendly.
Had Daphne do my highlights. Was a different experience for me, have been getting my hair coloured for over 10years now and she is the first person that asked me exactly what i wanted. As this caught me off guard, she assisted me by showing me some magazines and asking what i liked.
The end result was amazing. Very very happy. She really listens to you and gives what you ask for. The blow dry was fantastic too, lots of volume and bounce! I have lived in Vegas nearly a year now and was struggling to find a decent hair salon I can use regularly. I have now found one. Definately returning!

My nail tech was great. The receptionist was horrible. The other staff rude and not friendly. ie hoarding some of the gel nails so her clients could use it) I guess I wasn’t important. Very meek nail polish and gel collection. I bought a Groupon on and felt discriminated against because of it. I will never go there again. I will definitely follow my nail tech she was great.:).Just an FYI if you are going to offer a Groupon a better nail polish selection would be ideal and better quality my toes where chipping in 4 hours after I left…:(

I tried this place because I had a groupon. I will never go there again. I had to wait for almost 20 min after my appointment time. Then I go upstairs and they have only 2 manicure stations and 2 pedicure stations so once my manicure was done I had to sit there and wait for a pedicure to get done before I could get mine done. It wouldn’t have bothered me so much if they were at least trying to make an effort to get done in a timely manner but they were taking way to long. I posted extra for gel polish and had bubbles in the polish and sides of my nails weren’t painted all the way. This overall was a horrible experience from start to finish. I feel ripped off even with the groupon. I think a 5 year old could have done a better job. Don’t waste your time or money!

As I was walking into the salon I was reading the Unilocal reviews… Not good at all. It was too late to turn around though since I had already purchased my mani/​pedi on Groupon. My appointment was for 11am — and we got started at 11:15am. I was preparing for the worse… but my experience was not bad at all! My lady did a really nice job on my toes and my fingernails, taking the time to redo a nail that wasn’t perfect. I only wish they had a larger selection of polish colors — it’s only been three days but not a single chip yet. Yay!

I am not a super girly girl, and going to get my nails done is not something I usually do. However, it was my friend’s birthday, and I took her for a mani/​pedi. The salon is super cute– all pink, black, and white. but the prices are high for what you get! The girls doing our nails were young and seemed pretty inexperienced. They were nice, and once my friend got them talking (she has a gift) we had a fun time. I paid extra for us to get gels. Mine were decent, but my poor friend’s were not done well, and the paint was chipping off within hours. I wanted to give them a second chance, but after all of the reviews I’ve read. not sure I will.

I called to give them a chance to redeem themselves. They failed.

First of all I feel terrible when I have to write a so so review. But with that said… I usually go to the nail shop around the corner but had a gift card to use. So I went in today for a pedicure. Went to the old location, which the receptionist might have mentioned on the phone… that they moved! The chairs were nice and so is the décor… however…when I ask for change and she only brings back half of my change that is a problem! Plus a pedicure here is $ 35 and my regular one is $ 20 and there is no difference! Will I go back… probably not.

Clients, Future Clients, & Groupon Buyers Please Beware,
I had been a client of Flawlace Beauty Boutique for the last eight months. I am no longer a client because of their wrong customer service practices and basically finding out I have been over paying for services render. I was already a client of this salon when I saw Groupon had a promotion for the salon. Before buying two Groupon’s I called the salon to make sure I could use my own hair stylist. I was told that would not be a problem by salon secretary. Couple weeks later I called made an appointment. The owner of the salon booked my appointment; an again I asked if it was fine that I use my stylist. The owner stated, of course that’s okay. I arrived to my appointment to find the owner never booked my appointment. This is after I drove 29 miles to the salon. There were no other stylist there to do my hair. They called my hair dresser, an told her what had happen. At first she said she did not take Groupon’s. Then she said she would since I was her client and I was booked not correctly. The next day my hair stylist calls me to inform me that she did not want to take my Groupon that they were for new customers only and I was trying to undercut her prices. I told her that I had been a long time client of Groupon. In the Groupon details will state «new clients only» which was not stated. Also previously asked the owner and salon secretary if I could use my hair dresser. My hair dresser sent me to a different stylist; I said fine because I just wanted to get the whole situation over with. The women who did my hair through Groupon was very nice and did a good job. I asked her how much does she charge for wash, blow dry, and style she said $ 35. I was shocked when she sad $ 35, I had been paying $ 65 for the last eight months almost every two weeks! I then asked how much was a hair cut, she told me that was included in the $ 35 price point. I had been paying $ 70 for a hair cut. Plus I have always tipped $ 10 or more… I sat in the char thinking of my stylist saying to me I was under cutting her prices. When the WHOLE time I was being Ripped Off. The salon is definitely not Flawlace. As a loyal customer I have been used and mistaken. I would never refer this salon to anyone… It was a blessing I did buy that Groupon to find out the truth.

TheReceptionist is awful… I had to wait almost 20 minutes for my appointment to start. Hair dresser was very unfriendly. My hair look decent, it took 3 hours just to do a press and style. From what I observed they cannot do highlights. Only weaves and haircuts. Staff in general is rude. It was a waste of a drive there and my money. I would rather go some where else and pay more money. Don’t waste your time… It’s unfortunate the interior is so nice.

I have to totally agree with the other reviewers.
— Terrible service, rude people. Walk away from you. Don’t answer when you ask a question, etc.
— Junky nail polish that peeled and came right off, even on the same day.
— Inexperienced nail techs. No idea what she was doing.
— Took way too long for a really bad job.
— Not worth it, even with the groupon.
I can go on and on, but all of it has already been stated in prior reviews. They are not friendly and do a terrible job and are ridiculously slow. We came to get pampered prior to my sister’s wedding. We explained our timing needs. They did not care. My sister’s nails were smudged before we even were out the door. Nobody’s polish made it to the wedding intact. We left there very stressed out and furious. I tipped them too much because I just wanted to get out the door fast. It was a really bad way to spend the wedding day.

My manicure started chipping 4 hours after I got it. Now that it’s the next morning, it has chipped (VERY noticeably) in 11 places!
I could go into detail about how incompetent the front desk girl is, how the nail tech kept leaving for 15 minutes, or more without a single word to me, how half of her polishes are 99 cent brands, how she overcharged me, or how she rushed through the services, but the quality of work just about says it all.
The front desk girl had said that none of their groupon customers are coming back for second visits, and I can totally see why. I feel ripped off having paid half price. Why would I ever come back, and pay double for a manicure that doesn’t even last through the day?
It’s a shame, because the salon really is cute.
Also, as far as the «Champagne Saturdays» the other reviewer mentioned… Flawlace never had a liquor licence, so that’s definitely over.