Heidi’s Brooklyn Deli

Quickly becoming my go-​to spot for lunch especially if I’m craving sammiches. Now I’ve never been to Brooklyn or NY for that matter so I couldn’t tell you how close it is to the actual ‘brooklyn deli’ style but I’m telling you it’s some good stuff.
You make a choice between cold or heated sammiches and both are equally as tasty. My favs are the Bronx bomber (pastrami with egg salad) and the awesome cheesesteak. All sammiches comes with a side of potato, macaroni or snacks.
Facility is always clean and tidy af. Warning! They do have some weird hours. They close at 5pm on the weekdays and are closed during the weekends (lolwut). Dunno what’s up with that but otherwise they are stellar I definitely recommend if you’re in the area.

It was a very friendly place great food and will most likely to be going back with friends and family.

The food is pretty good. Typical deli-​style sandwiches and what have you.
The customer service, however, was not anywhere near acceptable. A person in my party asked what was in a particular sandwich. The man behind the counter responded with, «You did not just ask me that!» He then proceeded to stare at us for about 10 seconds before telling us what was in the sandwich.
If a deli, or any restaurant for that matter, wants a new customer to return, try not being so damn rude!

Amazing. Hell’s Kitchen is the best samich the portion is huge the Sammie is fresh and tasty I had the potato salad too which was great! Perfect lunch spot.

Ordered a combo. The soup was microwaved using a styrofoam cup and the French dip was horrible. The au jus was probably microwaved as well and was flavor less. The bread tasted old. Just not at all what I expected

What more can you ask for in a sandwich shop? Fresh bread baked daily, super fresh ingredients, a friendly staff that likes to banter with customers and the best damn pickles in the city. All this for under 10 bucks with no fuss or long wait. 100% recommend this place anytime you want a great sandwich.

I didn’t even know this place existed let alone that it was a chain.
Searching for a quick lunch spot between two meeting places, Heidi’s Deli popped up on the Unilocal app and figured why not, seems A-​OK! The service here is fast, but not so friendly, this didn’t deter me from still enjoying my lunch and catching on up on some emails.
I got the Cajun Turkey with avocado; sliced deli style turkey, tomato, lettuce, avocado and spicy Cajun «sauce». If you look up turkey sandwich in the dictionary there’s picture of this sandwich next to it… look nailing it isn’t a bad thing, but damn man, spice this bad boy up. Adding some spicy mayo doesn’t really do the trick. This might be the basic b*tch of sammies.
The service here doesn’t come with a smile either. I was a little confused with ordering process and asked a question about building your sandwich or using a prefixed menu and I was made to feel like I just asked where babies come from. BTW — A stork’s butt is what I still think.
It does the trick for a quick lunch, but that’s about it.

I used to be a frequent customer at Heidi’s, about twice a week. over the last five years my visits have decreased to maybe once a month. After today, I will no longer return. Their customer service has diminished terribly, the sandwiches are decent, but for $ 8 I can go to many other places.
My favorites are the Cajun Avocado Turkey and the Chicken Salad Sandwich. Today, I drove 15 minutes (20 with the horrible construction traffic on Sunset) to get a chicken salad sandwich for lunch. I ordered my usual, paid, and drove back to work. Once I got to work I opened my sandwich and saw I had received a plain turkey sandwich. wth! I did not drive all the way over there for a turkey sandwich. I called, the guy on the phone was immediately rude when I told him they had given me the wrong sandwich. He said «bring it back then!». I told him I was at work and I could not drive back over, would not be able to go back that way until Monday. His response «well bring it back then». How the hell am I going to hold on to a sandwich for 3 days just so that I can take it back to them? I asked for his name and he did not respond, I asked again and he said «Bob». Bob, that was the the most ignorant response I’ve ever heard to help rectify an issue with an order that you guys screwed up!
I’ve tried several other sandwiches and soups from here, but none of them are worth a return visit. Aside from the horrible service, it’s annoying that they call this a «Brooklyn Deli». This is a very poor representation of a Brooklyn deli!

The value here has declined. They discontinued the lunch specials. I ordered a half veggie sandwich which came with a side and a pickle and I purchased a fountain drink to go and this was $ 8.27. The bread didn’t seem very fresh and it was the end piece.

Very good service and very good food. I was ordering food for my mom, sister, and I. I ordered two chicken and rice bread bowls, a chef salad, and a caprese sandwich. All we very good. Customer service was awesome which can be hard to find now in days.

Very unhappy with my experience here…
Paid nearly $ 10 for a crappy italian sub that didn’t even have cheese on it (I ordered it to go so I didn’t realize this until I left). I ate the sandwich anyways and the meat on it was gross. It was worse than the ham bolognese mixture they serve at Subway.
Unfortunately I have to report that I think the lady making my sandwich left the cheese out on purpose…
I say this because while I ordered I asked if it comes with chips and a drink (For $ 10 IT SHOULD). She told me it only comes with chips. I then asked if I could substitute a drink for the chips and she replied with an irritated answer saying no we can’t do that. I briefly tried reasoning with her that a drink would be cheaper to give than a bag of chips. but still, no was the answer. I could tell she didn’t like me even though I really wasn’t being rude. I asked nicely.
I will never go back here again. I don’t get how this place even stays in business.

Fresh and tasty ! Staff is amazing i came in and simply said I need a hungry gurl sandwich !!! She recommended the Italian sub 3 different kinds of salami ham on an Italian hoagie! Fresh bread is soft and just delicious ! I’ll always come back! #Tastetastic only con is I wish they were at least open til 8pm lol

the sandwiches/​sides are not much better than grocery store deli
the staff were not friendly. i don’t care if this place is supposed to resemble new york.
the only thing the resembled new york was the bad attitude.

I was drawn in and enticed by the combination of the words «Brooklyn» and «Deli.» Unfortunately, this was no New York deli experience.
My Cajun Turkey & Avocado Sandwich was a disappointment. The bread to meat ratio was not proportionate. The hoagie roll was much too thick and, honestly, a little dry. The Cajun sauce came through prominently and had a nice kick. I had a difficult time locating the meat because it was overshadowed by mouthfuls of bread. The scant amount of meat I was able to encounter tasted as if it came out of a package. My lunch companion’s sandwich was better; his sourdough bread was more fresh than my hoagie roll. Nevertheless, his option was also fairly average. I was really looking forward to a sandwich reminiscent of what I usually experience in NYC: large stacks of meat on thin, soft, doughy bread.
The pickle included was not fresh or crunchy; rather, it was limp and sad. NY deli pickles always have a classic crunch.
What also turned me off was the unfriendliness of the staff, specifically by the two older gentlemen that assisted us. They seemed annoyed that we had to ask what types of breads and sides they offered. I suppose that’s the only thing authentic about this «Brooklyn deli»: the NY attitude.

Run of the mill sandwich shop, with the exception of the bread, which is homemade everyday. I ordered the Chicken Parm with no frills on an Italian hoagie roll and a side of cole slaw and banana peppers.
The chicken, sauce, and cheese were nothing special. All seemed to have been pre-​made, not exactly what you would expect from a «Brooklyn Deli». The bread was the best part, and the portion was a good bang for the buck.
The coleslaw was average, and came in a ketchup takeout ramekin, disproportionate to the sandwich for sure. Banana peppers were jarred, no surprises there.
The expectations and quality of a Brooklyn deli weren’t up to snuff, but would give it another try for a quick lunch.

I love this chain– sad that they closed the Charleston location near me, now I have to trek out to this one to get my fix of the Brooklyn Bomber. Best on rye bread, it’s a pile of pastrami topped with a great egg salad. Add their Cajun sauce for a spicy kick. Maybe it’s the drive, but it just doesn’t quite taste as good as the old place. Still a great sandwich, though.

First time at Heidi’s. My pops and I went to lunch, and he wanted Heidi’s. He used to go quite often, and enjoys their sandwiches.
I ordered the Fresh Mozzarella with tomatoes, pesto, and balsamic on ciabatta sandwich bread. Very nice and light! All sandwiches come with a pickle and your choice of cole slaw, potato salad, or macaroni salad. I opted for the macaroni salad, but the mayo was too sweet for my taste. I tried my Dad’s cole slaw and that was pretty good.
My Dad ordered half a sandwich — I’ll probably do that next time because I couldn’t finish the whole thing. I wrapped it up and took it with me.
Looking forward to trying the proscuitto…
Dum vivimus, vivamus!
(While we live, let us really live!)

Not impressed. No one there as far as customers. The big guy behind the counter was no help at all. TYPICALLY, when you mention you’ve never been somewhere that’s your cue to fn explain your menu.
Ok, so we got our food to go and I’m home and we ate…
The food is good. Not $ 23.00 good but good. We got the #9 and the # 23. Two sandwiches two sides two sodas.
The food is good but not outstanding enough to warrant a second visit.

This place is expensive! $ 7.00 for a 6″ sandwich. Or the scam of a lunch special. You get a dinky 2 and a half inch sandwich and chips that cost extra with a small drink for $ 7.29.
I decided to order the cheesesteak sandwich. The lady first cut my huge piece of bread and placed the ingredients in it. To make it hot she microwaved the poor thing for 1 minute on super power. In fact when she took it out of the nuclear machine it burned her hand. Once the radiated thing they call a sandwich was ready to eat the bread had that just microwaved hardness to it. Bottom line this place is not good on you pocket book or your taste buds.
The only good thing about this crap place is it is close to Subway and Raberto’s.

So one day we’re waiting on a prescription and absolutely ravenous. We avoided all of the chains and stumbled on Heidi’s while turning around in their parking lot.
The place was VERY clean. The owners (?) were there, and very friendly. My husband got a BLT and it was pretty good. I got the ‘Awesome Salad’ and it was anything but awesome. Chopped iceburg, DICED tomatoes, slices of mozzarella and what has GOT to be pre-​packed quacamole (it tasted like rotten eggs) — all jammed into a clear plastic to-​go container.
I’ve never been so angry about a salad.