IHOP

This is my wife & I fave place… TOO HATE! Rude… Undercooked & overcooked pancakes. Cold.
Had the AYCE shrimp… Just a pile/​plate of grease! Could lube up the car! Thankfully it’s AYCE because of small portion

here on a Tuesday for brunch. got seated quickly, was greeted upon arriving. food was delicious and fast getting to our table. blueberry pancakes & i asked for my hash browns well done & was actually given exactly what i asked for. the only down side was the iced tea. it just didn’t taste fresh. the double BLT was great as well. will return. dinner specials 2pm– 10 pm daily. & 24 hours daily.!!

Hi food lovers
This place sucks
30 minutes to get seated and 30 minutes to get my food.
My French toast was cold with frozen strawberries
Ruin my day.

Food not that great today but service was. Think we will stick to our normal IHOP on rainbow.

Been here twice, the service is good and the food taste good. I haven’t had a bad experience

Horrible experience.
We come here at least once a month at around 1pm. For two years, we haven’t gotten a very good experience with them but we don’t complain and kept going because it’s close to our church. Today however is different or worse than usual. I asked if they would honor the birthday freebie emailed to me while showing it from my phone and the guy at the reception said yes. We ordered our food which was almost the same every time except for the pancakes that come with the meal when you choose their specials. My husband’s breakfast was served COLD, my eggs were raw when I ordered for over medium and I got the wrong crepes. Still, we were very patient and asked for what we initially ordered. My two kids and husband were already done eating when they finally gave me the crepes. Then came the bill and everything was ala carte as opposed to the special meal combos that we were pointing at on their menus while we were placing orders. Of course it was more expensive which we could afford but just surprised because it’s not exactly what we have expected as that was not the price of what we have ordered. Then another lady in red which seemed to be th crew chief asked us if we were okay. And that they won’t honor the freebie for myBIRTHDAY. This is a birthday bonus you give your customers. It is not the ONLY item we ordered for and we are willing to pay for. I don’t understand the attitude that they were pulling. Then the guy at the check out was telling us that the waitress is new. We don’t even blame her. The kitchen screwed up our meal. The manager could have easily straightened it out but won’t. Needless to say, we did PAy for what we ate but we will NEVER go there again not because of the price nor the food but the behavior of the staff who could have been sincere in giving a good service if not excellent and should have been sincerely apologetic for their bad service.
P/.S 9 out of 10 time we went there, the waiting for the food is always long. Today is no different. Just saying it matter of factly.

The biggest expense for a business is «Wages.» Get rid of the bad expenses from this location. 1401 S. Decatur Blvd. Las Vegas, NV 89 102.
Inefficiency at its finest. Took 3 call transfers to place a phone order.
No one was at the front desk or host stand when I arrived.
They told me that they have no record of my order.
The «Acting» Manager could careless.
A group of employees were standing around outside doing nothing.
Over heard an employee state «when the manger is not there, people don’t work.»
Was never offered an apology, but was offered a chance to order. REALLY?

Okay food but nothing special. The hash browns were tough.
Both of us got large portions.
The ladies bathroom was very cold and smelled funny.
The men’s room urinal was broken and the toilets were dirty.
The service was good.
Wow! The bill surprised me! $ 31 before tip for 2 people. A bad price for a mediocre breakfast. $ 6 for a coffee carafe? Is that normal?
I won’t go back!

Overall… lacking.
This location is one of the more, let’s just say hood. It could use a facelift.
The service, no matter where the establishment is located should still be consistent across a chain like this. Unfortunately my experience here was not pleasant, the waiter, Victor, seemed distracted the entire time. I do not know what he was going through personally or if he was simply gazing out the window wondering what his other options where apart from the service industry. What ever his issue was our order (in my party of three) was incorrect. Two out of the three specials ordered were served with the incorrect food items. I had to wait and wait and wait and oh yeah wait for him to come back for me to inform him of the issue. I asked for the correct food on my order again had to wait. When the second order finally came it was not cooked to my request. The bacon wasn’t crispy like I requested and the eggs were too runny. I know the cooks/​chefs in the back know how to prepare the food correctly, the order was simply not communicated correctly. I ended up sending it back and leaving hungry. The management didn’t even bother addressing the issue either. Needless to say I will not be returning to this location. Get it together Vic!

I’ve been here a few times, never end up having good service. The waiters (apparently we had 2) either bug you or forget about you. It’s just shitty service, hoping I remember to avoid this location from now on.

The food here is good — that’s always the most important thing. But my boyfriend and I avoid this place as much as we can only because of the customer service and crowded atmosphere. It’s incredibly loud in there. I’ve always experienced a wait to be seated, usually without any visible reason. Finally, the service is very slow — it takes forever for the food to come out, it takes forever for drink refills, and it takes forever to get your check. Good for late-​night munchies, but I don’t recommend it for a nice breakfast out.

From 9÷15÷15
Came here because every now and then I need an IHOP fix. This IHOP is located on Decatur BLVD and is surrounded by restaurants plus a ton of construction going on. When we came in it was packed, we waited to be seated which only took a few minutes because the couple ahead of us refused a small booth– hey their loss!
We got to our booth and ordered the two pancakes, hash browns, fruit instead of eggs and of course bacon! I got the Double Blueberry Pancakes, which were what you expect IHOPY– delicious. Hopefully, when we come back, it won’t be so crazy at this location

After being seated (in the back), of the restaurant and watching waitress D walk back & forth about 5 times, we were rescued by A. A was called into work 30 minutes early (lucky for us). She was on the ball, took our drink orders, then checked on the patrons at the other 2 tables that had been ignored by waitress D. Next, she made the rounds and took our orders. If she hadn’t come in early, we would’ve walked out. When paying our bill, I spoke with the manager expressed how pleased we were with A and how displeased we were with D.

The banana pudding pancakes were surprisingly good and I would order them again. My scrambled eggs were a bit on the hard side but nothing to really complain about. Other than that, it was an enjoyable visit.

Went around 10 PM one night, and wanted to order one of the specialty pancakes but they were out of peaches. We were seated and had our orders taken in a timely manner as it was not busy maybe two other tables at the time, They were out of peaches for the pancakes I wanted so the waiter suggested the New York cheesecake pancake which was actually really good. The service however was horrible and you could hear the workers in the kitchen talking about something being «DISGUSTING». Not something you want to hear from the people making/​bringing your food. Our waiter checked on us once and I had to slurp on my straw to get any attention for refills on my beverage. We waited a while for our check as well.

Got here at 10:05pm and there was a few tables with customers. Not at all busy. But the wait was a bit long for no one really in there. Order the Banana pancakes and I can tell you if you like bananas this is amazing. The price for it was fare and the food came to us Quick. Besides the wait everything was great. I am going back again that for sure.

This place service sucks !!! Sitting in here now at a table for 15 minutes straight and have watched every employee pass us bye and offer no service. It took us asking a manager for one of his employees to help us. Poor poor service here

People love IHop I did not have to wait to long but the restaurant was full. I order a omelet which was good. The food came out fast and the service was ok. I may go back depending which restaurants are closer to me.

This location is packed. Unlike the one in Chandler AZ, which, because of service, hardly ever seems to have anyone in there but you still have to wait forever. I digress… back to this location.
We got seated immediately. The server was excellent, and she spoke Spanish. At one point, my son tried to catch the retreating waitress about his eggs but she didn’t see him… the manager walking by did, and took care of it herself without complaint and quickly and with a pleasant demeanor. This is such a switch from the IHOP in Chandler. Very impressive; and probably why they are packed. Chandler, learn something from this site and get a grip!
Fyi if you haven’t been to an IHOP lately, their house salad is fabulous; many restaurants continue to make their salads with iceberg lettuce (which I don’t consider lettuce at all); IHOP corp uses actual real greens that have nutritional value, and plenty of tomatoes. Thank you, keep up the good work on that!
Only bad here was I didn’t like my splashberry; I could taste the bitter taste of the tap water used to make the sierra mist in it. bleah. But 5 stars, anyway.

Well its sunday. As we all know Sundays are just about the busiest days for restaurants, I always like to watch the waitress’ to see how they are handling the stress. Our waitress today, however. I have not seen much of. I’ve been waiting about 20 mins for a drink refill. Now I know their busy, but they ain’t as busy as usual, she must be hiding out I’ve seen the other waitress 1000 times. Now after a 40 min wait for a sandwich (berry turkey melt) and an omelette, they put our order at the end of the table and walked away. So we switched to the right place and served ourselves. The omelette I had was the Colorado. The meat inside tastes like something you’d get in a lunchable. Never again.
The sandwich however was pretty good. But as for our waitress BEE. I think we will go elsewhere. Thanks anyway

Super lecker
Yeah
Und die pancake flatrate ist gigantisch
Toller netter Laden mit klasse Service