Jimmy John’s

First time at a Jimmy John’s, Great food but the girl at the counter Veronica, I believe, was NOT friendly! I walked up and said, «sorry this is my first time here.» So I order the country club & she looks at me with this look, like I’m stupid! She says, «I don’t know what that is, we order by number.» Ok, I understand but they do not have a million sandwiches, so she should know the different sandwiches & numbers! The girl standing next to her says, «I think it’s number 11. Terrible customer service! She was not pleasant at all & had no expression on her face at all!

I love Jimmy John’s, so it saddened me to give this location a low rating due to the service and my incorrect order. This is the closest location to my house. And after a few visits after my negative review, I can solidly say they have redeemed themselves. The employees taking my order have been much more friendly and personable. They have gotten my customized sandwich orders correct as well. #12 no cheese, no tomato, add sprouts, onions and extra cucumbers. And as always, my food is prepared super fast! Thank you for the improvements made!

Nothing like incompetence. I ordered Jimmy John’s for my roomie. A half hour later, I called to find out they had no order for me. 30 more minutes later, the food finally arrives. They gave a story of not having enough drivers. The Academy Awards are today. Management here says they will staff up next Sunday.(when there’s nothing going on… lol). People like this want $ 15 an HR? My apartment is less than ha! f a mile away. It shouldn’t take one hour. Half an hour at best. THAT’S what I get for giving them a second chance.

Over a month now & still have heard nothing back from management at this location. I will not return as they obviously don’t value their customers, not even enough to reply.

I come here for the quick and fast service. I always order the same two items, and within a few minutes, my order is ready. The employees are friendly, and they always greet me with a hi when I walk in. The location is very convenient for me which is why I come here as often as I do.

I ordered some sandwiches for dinner one night. Although they were yummy, I’m pretty upset about this location.
The girl at the counter had the personality of a wet mop. No smile, no «hello», no «thank you». She was just there. I ordered my sandwich and paid the extra $ 1 for avocado. When it came time to make my food, wet mop girl told the guy to add avocado. It even said avocado on my receipt. Yes my food was made fast. Good thing too because I was pretty hungry. I rushed home to eat, and when I unwrapped my sandwich, I discovered there was NO AVOCADO!!! Like wtf!!! I know it’s only $ 1, but it’s the principal of getting orders correct! I had my mind set on this sandwich with avocado all day so I was pretty pissed. I wasn’t about to drive all the way back to the shop in the cold to complain about it. I still ate my sandwich, but it’s not like I enjoyed it.
Never again.

I know their slogan is «freaky fast» but they are a little too aggressive when you walk in the door. Before I walk up to the counter, they ask what I want. Um… let me look at the menu please. I’ve only been to Jimmy John’s twice and it’s not bad. Both times I ordered the #9 Italian Night Club (Genoa salami, capicola, ham, provolone, lettuce, tomato, onions, mayo & vinaigrette.) It was pretty standard for an Italian sub.
One thing, they are very fast! You have your sandwich in less than a minute after you order it. I’m not sure why, but they didn’t give me a bag which I thought was odd. I didn’t only have a sandwich, I had chips too. I do like that you have the option to get the sandwich wrapped in lettuce, instead of bread. Not all sub places over that.
My only complaint is that all of the sandwiches are cold. I would try something else if I could have it hot or grilled. I would only go here again if it was the only option. Nothing against Jimmy John’s but there are other places in the area that I like much better.

We basically go here because of the Unwich. I can’t eat bread but hubby does so I appreciate they offer something for everyone in our family. Sandwiches themselves are OK. I’m never blown away but like them enough. Super fast which I appreciate.

I do not go into this location that often, but I ordered from them everyday. Unfortunately I moved and do not live in this area any longer. I received my food promptly from Jared who was always friendly! I wish that I could still order from this location!

Not a nice place. Food is crummy and the staff is slow. I had a negative experience at this store and I will not be returning.

We were frequent customers when this location first opened but stopped because they kept screwing up our order. Nothing like getting home to find your order is incorrect. Today I stopped in to try again and they screwed up again i.e., mustard missing, peppers on wrong sandwich! Guys get it together… there is too much competition in your immediate area and more coming. I won’t be returning.

As a frequent visitor to jimmy johns, I was very disappointed with this one. So disappointed that I will not return to this location and will not recommend it to anyone.
Me and my boyfriend walked in and approached the cash register. The entire staff of 7 – 8 people working were chatting and not paying attention. When someone finally decided to take our order they seemed like it was a trouble to take our order by no means did the man pay attention to what we were saying. I ordered a number 12 with hot peppers and I ordered and number 13 with hot peppers on the side. When I picked up my sandwiches at the end of the line the girl at the end sloppily wrapped our sandwiches and threw them on the counter in front of me. I mention that I ordered hot peppers on the side. Her tone was very rude when she let me know that they were not allowed to give out hot peppers on the side because she did not have containers to put the peppers in. I told her that I would not care if she wrapped them in a sand which paper. With an even more ride tone she said no. I asked her why the man at the register would let me order them on the side if they did not do that and she proceeded to grab Brad, the man that took my order. He told me it was against company policy to give out condiments on the side. I grabbed my sloppily draped sandwiches and walked out. I was blown away with how rude everyone on the staff was. I will take my business to another Jimmy Johns even though I live down the street from this one. Very disappointed with my favorite sandwich shop.

These guys are freaky fast on delivery which I can’t get enough of. Love the #12 on wheat. It can get me thru lunch and afternoon hunger attack.

Great! Huge sandwiches, super fast delivery to our office for quick lunches! Friendly staff, too.

Love this place. We work in the same shopping center at the dog supply store. We order out every day and everytime we order from them the driver or is always very friendly and in a good mood. Will continue to order from them

They will not sub anything. I’m so upset cause my eating habits are very picky. Will not come here again. Really u will not change the shredded lettuce for whole lettuce. So not happy.

I’m a fan of Jimmy John’s.
#5 Vito with Thinny Chips and a medium soda. $ 8. Service is good. It’s fast food but better, in my opinion.
I like their bread. The place is clean. The people are nice.
There really isn’t too much to say.

Fast food. Literally, that’s all you’ll really get.
I’ve been here a few times now and I think the novelty has worn off. I get it, you make sandwiches very quickly and for the most part they’re mediocre and a tad overpriced.
My most recent visit here had me craving a tuna sandwich with sprouts. After staring down at my belly for a brief moment and wondering if in 9 months I would become a scientific anomaly, I walked up and ordered said sandwich from the emotionless cashier. After waiting what seemed like an eternity (2 minutes, which is long for this place) I hungrily unwrapped my sammie and discovered this thing was about 50% bread, 20% lettuce, 15% sprouts, 5% cheese, and the rest was made up of tuna salad. I was pretty disappointed in this, because in my past visits, my sammie has been a lot more evenly distributed and hearty.
I dug through what could only be described as the front yard of an unkempt lawn and I finally found the base of this sandwich. The bread was a little tough and not easy to bite through. I’m not too fond of of their bread here anyways and I wish they had more carb loaded hoagie options other than white bread. They do carry different bread options, but no hoagie shaped variations. The tuna was… well… not my favorite and it had a taste that was a little off. I’m still live today and I feel fine, so it wasn’t a «fresh thing». It was just a flavor thing, lots of onions. Not my bag baby!
Like mentioned earlier in this review, what’s with the emotionless cashiers… «Just give me your order, your money, and step aside bro.», I’m not complaining, but just an observation. I don’t think I will be back to Jimmy John’s anytime soon unless I need a turkey sandwich made in less than 1 minute. I will probably just got to Port of Subs and wait 4 minutes for it, gives me some time to check emails.
This is really a 2.5 star review, but their bathroom humor earned that extra .5.

Great place to get a quick bite on the run. I usually get their Vito sandwich which is their version of Italian with Genoa salami, capicola, provolone, lettuce, tomato, onions & vinaigrette. $ 4.95 for 8″ sub isn’t a bad deal, specially with fresh ingredients. Give it a try.
Overall (⁴⁄₅)

Not sure what the hype is… I think my tastebuds are damaged. Why? Because I am still thinking that Subway is pretty darn good!
a. The bread — Definitely good, and at same time not memorable at all. Neutral at best.
b. Fresh Sliced Meats. I have bought seriously over the top expensive fish and meat at Whole Foods. Many times it comes frozen, and they put it out on display after it thaws. I am not sure if fresh sliced meat is better than pre-​sliced, but since I have purchased very expensive non fresh meat before from Whole Foods, I would say that I am the WORST person to dsicuss the phenomena known as fresh sliced meats because I cannot tell!
c. The prices — Extremely reasonable. Two sizes of sandwiches.
d. Deliver — Wow, they deliver.
e. Accoutrements — They add plenty of «stuff» after the meat, I guess that I am stuck on picking my own and then adding things like jalapeño, olives, spices, and all the other bits. Here they pretty much put their basic items on the sandwich although you can add or change this.
This is a nice restaurant, plenty of seats and a good solution with great value for the price. These are 8″ subs. I am still saying that Subway is awesome thought!

Pretty good sandwiches, amazing bread. I always have them leave the bread in, instead of hollowing it out on my sandwich. It’s that good. Sometimes someone at this particular restaurant is a little heavy-​handed on the onions, so now when I order, I always as for light onions.
Agree with another reviewer who was confused about their delivery area. I’m about a mile away, and it takes me 2 minutes to get there (3 if I get stuck at the light at Eastern). We had an event at our office, and I’d just assumed they would deliver here, so I sent our attendees a link to their website so they could let me know what to order. When I placed the order, I found out they didn’t deliver here. When I went to pick it up, I timed it in the car… it was 2 minutes 43 seconds to get there. Very confused about their delivery area.
I do enjoy their sandwiches though, and this will be added to my lunch options for sure.

I am really not a sandwich person but sometimes it’s just a decent/​cheap/​easy lunch. Met friends yesterday for lunch and really enjoyed my meal!
The service was good, the location is huge with plenty of seating, and the prices are fair. The french bread was DELICIOUS (how people do those lettuce wraps when their bread is so freaking amazing I have no clue LOL), and the sandwich was packed with fresh ingredients.
I kind of customized a menu sandwich and they had trouble with my order (I asked for no tomatoes and they also left out the lettuce) so one star off until they fix the kinks. But I’ll definitely be back for lunch soon.

A restaurant can have a menu a mile long and do things well or it can have a small menu and o things GREAT. Jimmy’s is the ladder. A simple menu done really well. Basic ingredients that are fresh and tasty.
Fresh baked bread engulfs the most basic meats and cheeses with a little mayo, lettuce, and tomato.
The price is right too. The large sandwich is under $ 6 and will satisfy you considerably more than your local Subway or Port of Subs.
Great personalities up front and truly the fastest service I have ever seen. There were two people in line when I walked in the door and I walked out the door 5 minutes later with two sandwiches in my hand. WOW, speed, service, and quality all in the same place.
Truly a triple threat. Give it a try, you will happy you did.