J’s Cleaners

absolutely horrible, i’ve been there twice and both times i had to go back for re-hem.charged me $ 60 and the asian ladies daughter was staring at it knowing they never hemmed my dress, like i’ve never done this before, couldn’t even get i’m sorry or anything :(won’t be going back, very dissatisfied with their service twice in two years with the same people working there

I have been to this place 3 different times and I always receive quick and great service. I first came here praying for a miracle that they would be able to get a coffee and protein shake stain out of an all white expensive down comforter. They came through for me. Since, I have taken it to Several different Cleaners just for convenience and they were disappointing compared to this place. It may look a little disorganized but the quality of their work is unmatched.

Formerly used this cleaners for a few years. Friendly staff. Limited english, but they get by. The prices have went up while the service is average. For me it nearly doubled in price. There are better options out there.

I took an expensive evening dress here to get cleaned and they ruined the hem on it by ripping it apart. They not only wouldn’t take responsibility for it, but the woman in the front of the store raised her voice at me and told me that if the dress was than important to me, I shouldn’t have brought it them to clean in the first place. They refused to repair it or refund me the cleaning. I will NEVER recommend them to anyone, but will continue to tell everyone to NOT go there for any reason. Your better off cleaning it yourself than taking it to them.

I used J’s Cleaners exclusively for three years without incident. However, in one batch of dry cleaning I had two dresses ruined — chemicals had been spilled all over them in areas where there were no stains, thus rendering them completely useless. There were also two other pieces that some small stains were made worse by the chemicals. I’ve never had this much trouble with a dry cleaner ever.
At first they acted as though they would make it right, taking the dresses back and trying to repair the damage caused by the chemicals spilled all over them. One was a hopeless case as it had already been «bleached» by chemicals. The other was a silk bridesmaids dress that was covered in stains. They sent the silk dress to their supplier to test and said I would not get it back for a while.
At first, they offered me $ 350 credit toward future dry cleaning and I refused because I needed the silk dress not that much toward dry cleaning. (On top of that, I will be moving from Vegas in a year or so and don’t dry clean that much.) After weeks of back and forth and me going in there every other day, we compromised on $ 100 store credit and a check for $ 250 to replace the silk dress I still needed. They instructed me to purchase another dress online, claiming that if I brought in the receipts they would write me a check to cover the cost of the rest. For weeks, I have been given the runaround — we don’t have our checkbook, etc. — on being reimbursed for the dress and have never ultimately received the payment.
I would absolutely discourage someone who values their clothing from taking it to J’s Cleaners.

A family owned dry cleaner, Jun who runs «front of the house» is very helpful and friendly.
I don’t know how she does it, but she always remembers my name and I’m not in the shop that often!
They are good and timely with their dry cleaning; sometimes the alterations take a little longer than anticipated, particularly if the item is an expensive St. John knit pant or skirt; guess that needs to be partially hand-​sewn. Other wise, hems on fabric pants have a pretty quick turn-​around.
Would I recommend them? Sure, plus they are on my route going home, so I have the added bonus of convenience.

I would give the place 0 stars if that was an option. My wife took a shirt there to have cleaned that she borrowed from a friend. She wanted to clean it before she returned it. When she went to pick it up, it has damage done to it that was not previously there. She confronted the manager about it and asked him what happened. He responded by calling her a liar and literally YELLING at her in her face in front of a store full of customers. She then asked for her $ 2.50 back and he refused. He then snatched the shirt from her, refusing to give it back. Then shuffled her out of the store yelling at her. She had to call the police to get her shirt back. The owner denied anything even happened. What a liar, and a crummy way to run a business. Places like this dont last long with business practices like these. :(