Js Pest Control

I AM VERY UNSATISFIED with their service. Initially they told us their was no contract but then had me sign a «receipt» for their service that was in fact a year contract. The first time they sprayed my house for bugs they took their time and did a decent job but every time after that they did a terrible job and would not even wait for me to answer the door to them so I could tell them what problem areas to spray or whether or not I needed them to spray the inside of my home. I timed their service one time and the man literally took 3 minutes to spray the outside and then left. He had not even done the full outside of my house before he got in his truck and took off. That was the last straw for me and I tried to cancel because of their extremely poor job. They would not let me cancel unless I paid for the remaining services that they are no longer obligated to provide because of my cancellation. I explained my situation and they still said that there is no way they can void my contract even though I was lied to and their service was not up to par. The woman named Maria I spoke to on the phone was polite but I am highly disappointed in the way they run their business. I should not be tricked into signing a contract and their communication is less than desirable.

I do not recommend JS Pest Control. The first time they sprayed my house they took their time and did a good job, but every time after that they usually spend about 2 – 3 min spraying and would not get everywhere. I still had issues with bugs. They would usually fix the spider issues, but I would still get live roaches in my house. What irritates me is they cost way too much. Other Pest Control services do not cost as much and do a much better job. They are also dishonest because after the first appointment the bug man gave me a paper to sign and said it was the receipt. I should of read it because it was a 1 year contract that has a $ 60 cancellation free. There are no bug issues in the winter… I tried to explain this to them, but they do not care. They have very poor communication and they are not helpful. Waste of money.

Office staff that is very unorganized.

The best in Las Vegas. Techs are very friendly and very respectful of our home and pets. They get the job done fast with great results. We haven’t seen any bugs around since we’ve used JS Pest Control for about a year and a half now.

These guys are great! Had an infestation of German roaches in my kitchen. It took a few different sprays but by the 3^rd month they were not only completely knocked out but we haven’t seen any since! Same tech comes out every month, he’s very kind, gets his work done quick, and is very mindful of our dog! This company is friendly, affordable, and most importantly they get the job done.

I think perhaps I may have spoken to the right person this morning on the phone. She took the time to talk to me instead of just puting me hold. She said she would take care of the problem with the billing and send me a cancleled letter. I will update as soon as everything is resolved.

I had a bad infestation of German roaches and after a couple months of buying different kinds of spray and having no luck, I finally decided to call a pest control company. It didn’t happen overnight but after about the second visit from these guys and a couple of pointers from the tech, I have not seen a single roach in the past 6 months. Would definitely recommend to anyone with a real pest control problem

JS Pest Control took care of a rat issue that I can in my closet. When I called, they were very nice and helpful. They said they would call me back to find a tech to come to my house the very same day. They even called me back within 15 minutes to tell me that they didn’t forget about me and that they were waiting for a call back from the tech. Who does that? They called me again and said the tech was on his way. He arrived within 10 minutes from the last check in from the office. He captured the rat that we had blocked in our closet. So professional, funny and super nice. I called 3 other companies and they all were not helpful to my situation.

It took them over a week to return a call and then when they did come they only sprayed the outside when we asked for the inside to be done due to ants. Now two weeks later we have even more ants and have wasted money.

Less than 2 weeks later I saw more pests after a spray. I understand it was a groupon but how do you not want to do a good job? I have a new baby and now I have to use another company and pay more money to get the job done. The girl on the phone told me if I pay twice as much or get a monthly subscription I would have better results. I asked her why I would give her company more money every month when I know the spray doesn’t work monthly. She said their work is not guaranteed. Here is a better business tip: offer to try one more time, then they would have a loyal lifelong customer!

JS pest control is the best in town. A locally owned business that cares for their customers. I called JS pest control with an «ant emergency» for a home I was putting up for sale the next morning. Someone arrived at my home within 30 minutes and listened to my concerns about getting the ants and other pests out immediately. The pests were killed and gone within 24 hours. Further, the gentleman that came to do it was friendly and went out of his way to make sure I was happy. Best customer service I have ever had. It is a little pricier if you get a one time only service– but it’s a business they have to make money and it was still very reasonable considering the service and customer service. I would recommend them and use them again in a heart beat.

I was looking for a company to remove bees and possibly have monthly pest control services. From the beginning my calls were not returned. Finally scheduled time for removal, and service provided the next day. It’s been over 3 weeks, multiple phone calls, and texts. I’m still waiting for someone to return to remove the hive and dead bees. Disappointed!

I currently use a pest control company but I’m not 100% happy with them because I sometimes feel like I’m working around their schedule to come spray my house. So I asked around at work, and a co-​worker of mine told me she uses this company and told me many great things about their service so I thought I would call them and enquire about rates. The receptionist told me it was $ 35 dollars a month and I had to sign a one year contract. I asked what would happen if I didn’t sign a contract. She said that it would be a one time fee of $ 70. So I told her, «you can have my business for $ 35 a I don’t sign a contract, or you can not have my business.» She said, «theres nothing I can do.»
I’ll just google «Pest Control Company» or Unilocal or ask some more friends, maybe, just maybe I’ll be able to find another company in Las Vegas. LOL

Brian came out the very next day, on time, called before arriving, and walked us through the initial Pretreatment.
He offered us understanding and insight into what was important to consider and what not to be concerned about. He kindly took away traps that Orkin just left and didn’t want to return for. There was no pressure — we can contact him back over the next month or two should we decide to continue on a scheduled treatment. Will update this report should we see any issues over the next month.

It was easy to get an appointment. However, the first time we used them we were still seeing black pincher bugs. The following month we tried them again and we are now seeing spiders! The pest control worked for the cockroaches, but we never had an issue with seeing either of the black pincher bugs or spiders until we used js pest control. Since I used a groupon they will not come out and respray. Thus, don’t waste your time or money unless you want to start seeing some new bugs in your house!