JW Marriott Las Vegas Resort & Spa

The staff was incredibly nice and accommodating, the food was good and my room was great. The only reason I didn’t give it 5 stars is because i wish the casino was a little more upscale (if that’s even possible for Vegas) and I wasn’t able to try all amenities. But I have never had a bad experience at a Marriott hotel.

Not exactly a JW.
It’s a super huge empty facility and it feels uncomfortable.
The Palms tower is weird!
One valet guy, it’s empty when you enter, no employees no lobby :-(. Awkward!
The space is lovely but I do not like it
the rooms were lovely, we had a one BR suite.
The pillows were horrible, worst i have ever seen
The best was not comfortable, too soft and sqoogy…
We left early and we will not return.
20 minutes from the STRIP

We stayed here for a night. The room was nice. Nothing too exciting. There were no bell men to bring up bags. No one directed us to elevators. And no one was there to ask. I was appalled at the lack of security when walking in. Given were in summerlin but vegas is still a transient town. Anyone could have walked up stairs with us. If I was alone is feel very uncomfortable. I’d i wanted the security of a motel I would have stayed in one.

The only reason for 4 stars instead of 3 is that the rooms are very nice. Lots of room and always well-​kept. We have stayed here many times over the years and it is our go to property in Vegas– quiet, away from strip, nice grounds and spacious rooms. However, we have noticed the quality of service diminish over the last few years, and tonight it has taken a significant downturn. Slow valet (in fact, no valet for a while at the 2^nd tower), slow check-​in (never had that in the past) and, though the the room is very nice, it’s short on pillows. Those are all little items, but they add up to a less that stellar experience at a property that has been outstanding in the past.

Wow, what a great experience! We decide to have our company Holiday party here. From start to finish it was a truly exceptional experience. Everyone in the banquet department went above and beyond. Some shout outs to Andrew, Bobbie, Jeremy, & Sway the bartender at our event. The Valets at the Palm tower were extremely helpful helping us move 45 large gifts to our banquet room.
The food was delicious, and the staff did a great job serving us.
I expect we will have next years party here!
Thank you to everyone for making our party a great success!

Had a great time here. The valet guys were the best! Rooms could use some updating but they were still cozy and inviting. Overall very friendly staff. Spa was great too. Best massage I’ve had.

Stayed here last month in a beautiful suite upon arrival to Las Vegas for an extended visit. We were upgraded because of Scott’s Marriott status, and were very pleased with the one bedroom one and one-​half bath suite with a large balcony offering beautiful views, and a place to relax with a beverage.
The property has always been one of my favorites in town: lush tropical landscaping, waterfalls, and beautiful pools and Spa all added to our comfort. Only the gym was lacking, but both of mine are five minutes away, so no worries. Dining options are not great, but we had reservations elsewhere, Tivoli is close for shopping and some better restaurants, Downtown Summerlin and many other restaurants are also just a few moments away.
The Circle Bar had some live music a couple of nights, and friendly bartenders. I was actually sad to switch hotels, and we will definitely return during future visits.
* large suite with large balcony *
** large marble bath with oversized jacuzzi tub **
*** no Club Level amenities found in other JW/​Marriott properties ***
**** quiet rooms ****

Room size and amenities are excellent! Our mountain view with private balcony was beautiful. Wish the onsite restaurants were more appealing to go visit, but room service worked well for breakfast! Right down the street are a few fun restaurants for Italian (Brios) and steak (Echo & Rigg) that are yummy! Not a fan of the casino and smoke in this hotel or any hotel, but it’s possible to avoid it if you want to so it’s tolerable. The Spa is fabulous! Amenities such a full gym, pools, hot tubs, whirlpools and saunas are all complementary. Complementary valet too! If you are looking for a place to stay in the Summerlin area and close to the TPC, I’d stay here again.

Nice rooms and a beautiful property. It is nice that the Hotel is not a casino. It is attached to one though, the Rampart. Food choices on site were not great. Great choices are available close by at Tivoli Village. The pool area is nice and relaxing. It is not that Las Vegas pool party scene. The bonus for me is it away from the strip. Four stars for lack of good eats and the attitude or lack of customer service from a few employees.

We got married here Thursday, September 24, 2015. It was flawless and we could not have asked for a better production. Donna, our event specialist, was on top of it from day one. The large resort is the perfect place to get married at in Las Vegas, especially since it doesn’t have that Las Vegas chapel feel at all. We got married outdoors at 5pm at the garden gazebo. I was worried about the heat, but at that time the entire lawn is shaded. Our reception was at the edge lounge, which was such a unique venue for the reception. Our guests enjoyed themselves and we will never forget this night.
We stayed in a 1 bedroom suite, which was HUGE! Family stayed in standard suites which are huge as well and include multiple person jet spas and showers with benches. Beds were comfy! I can’t say enough an out how happy I am!

I am amending my previous review due to the phenomenal follow up from management staff. They have won me back with a sincere apology and taking responsibility. I also want to restate AWESOME BANQUET SERVICE from employee KEVIN HIGA! He took care of us all week in our conference in the Marbella room, and he was absolutely FANTASTIC! If I were just rating Banquets, I would give them a 5 Star for the service!
I love Marriott again!

Literally one of the best hotel experiences I’ve ever had!
Stefania at the Front Desk was an amazing hostess for my partner and I who were in Vegas celebrating our anniversary. We were gifted with an amazing suite all to ourselves, featuring a dinning room, living room, huge outdoor patio, master bedroom with a king bed and a gorgeous master bathroom, which contained a tub with spa jets and a shower with two shower heads. Even though the room was not quite ready when we arrived (which was partly our fault since we got there early), the surprise was phenomenal and was definitely one of the highlights of my trip. After a half hour or so in our suite, we were even sent a bottle of champagne with chocolate-​covered strawberries as an anniversary gift with a hand-​written note that was so sweet to have received!
The property itself spans quite a large area, with much negative space through the hallways connecting the different towers and the casino/​restaurant area. The men at the Valet generously handled our car and helped bring the luggage up to our suite while we toured the area. The pool was beautiful, much larger than I was expecting, and complete with a waterfall in the background set against the green palm trees that line the resort.
The hotel’s 15-​minute distance from the Strip I think works very well to its advantage by providing an escape from all the hustle-​and-​bustle experienced in the heart of Vegas. It fosters a much calmer and relaxing environment that I myself really appreciated, and it let me enjoy the experience that much more. Plus you get to see the beautiful rocks and mountains leading up to Red Rock Canyon nearby.
All in all, I adored staying here and the hospitality was top-​notch. The maid even awkwardly walked in on me in my room when delivering lotion but I didn’t even care because I was having such a good time. All I can say is thank you for making my trip and anniversary so special and I’m hoping to come back soon!

Beautiful resort in Vegas. Stayed for a weekend and had an amazing time. The restaurants in the hotel had great food and specials. The buffet was fantastic but if you want more of pub food then the Irish pub across from the buffet is just as great! The yoga classes are a great addition to staying at the hotel, I highly suggest them if you are into yoga or fitness in general. Spa Aquae is a wonderful spa! Fremont street isn’t terribly far from the resort. If you are staying and don’t care to have your room cleaned then hang the green hanger on your door, each morning you get a card for either $ 10 resort credit or 500 Marriott rewards points, pretty nice if you are like me and don’t need your room cleaned every night.
I would 100% rebook at this hotel for my next trip to Vegas!

We stayed at the JW Marriott at Rampart Resort in the Summerlin area for the weekend. There are 2 towers for the hotel, all connecting to the Rampart Casino. The rooms are big and bathroom is huge. The hotel has a full service spa, a pool and a gym. The hotel has several eateries including a buffet, a café, an Irish pub, an Italian restaurant and a Starbucks all in the casino area. The café has a really good deal of a 4oz steak and lobster for $ 9.99. The casino itself is not very big but it offers a rewards program and they hold different promotions with great casino credits and cash prizes. They have a good mixtures of machines, but they don’t have some of the more popular machines. They have a good number of table games but they don’t have three card poker. The dealers were very friendly and interacted really well with the guests. The ambiance of the casino floor is comfortable but a little on the darker side for my liking. Overall a good experience.

Pretty cool being away from the strip! I agree the place needs some remodel, which they are doing right now in the Palms Tower.
The pool wasn’t crowded and is great for family’s. The casino is old and smells like smoke, needs a major revamp.
Rooms are large, comfortable and clean and quiet.

4 ½ stars. Arrived for a 3 night stay for business. Located in Summerlin this resort is connected to the Rampart Casino and the JW Marriott owns and operates many of the restaurants on site at the casino so room charges and racking up rewards points are welcome.
Once onsite you won’t have to leave the resort, there is a full service spa, Starbucks, four restaurants and the TPC golf — which has 18 holes of public and 18 holes o private golf. The JW offers various packages including spa and golf packages. Since this is a Marriott resort there is no club lounge and breakfast is not included even for Platinum for Life members like myself.
I was upgraded to a suite and the room was plush with a view of the TPC private course. If you feel like gambling the Rampart Casino is steps from the rooms and the two restaurants I dined at were both enjoyable and convenient.
Being away from the strip was a nice change and the City of Summerlin offers a new outdoor mall and plenty of dining choices.
I would definitely recomend staying and playing at this JW Marriott Resort.

This was my first time staying at a J.W. Marriott. I’m not sure what the big differences is between a J.W. and a regular Marriott, but it seems like this one is a little bit more fancier. I over heard one of the guest mention that there are only 20 J.W. Marriott’s around the globe, but I have yet to confirm that.
The hotel and the rooms themselves are immaculate! The hotel was surrounded by a running creek with huge fishes inside so every room has a beautiful view. Our particular suite had a bidet toilet along side the traditional toilet. It had a jacuzzi tub, two sinks, and two shower heads in our one shower.
The pool was HUGE! Even though there were a lot of people, you could swim around very comfortably. They even had a waterfall on one side of the pool, where the water is much colder than the rest of pool. That’s probably cause the moving water keeps all the pee away LMAO! We got a pool cabana for about a $ 475 tab minimum. It didn’t take long to reach our limit, being that we had a group of about 10 people. I normally drink beer, but on this hot day, I ordered their «Miami Vice,» which was a strawberry piña colada that was slushy and very refreshing. I never once got a buzz, and I believe I had about 7 of them. I recommend ordering an extra shot in your fruity drink. if you want to feel the head change.
I had a great experience staying here and enjoyed being away from the typical Vegas crowd. You would have never known you were far from the strip being that this hotel has its own casino, but I must admit the crowd here is a «little older» lol.

I’ve patronized the pool and the spa a number of times and they are among the best in the Valley.
Went to my first Happy Hour at the Pool on a Friday evening and was looking forward to it on the sweltering day that it was.
No signs for happy hour which I don’t get. That makes one think they aren’t pushing it once they get you on property. The happy hour is a tie in event with the casino so marketing possibilities aplenty!
Hand out some match play offers, free play, gifts, something!
There were plenty of loungers and seats/​tables open and I had the happy hour chicken strips, a mixed drink and draft beer all half off. The mixed drink was weak for $ 6 and completely overpriced for $ 12.
I asked for some hot sauce for the strips & they doused them in tangy hot sauce. A for effort but on the side would have been better or less dousing! It’s a good portion.
The pool grounds are lovely, with real grass poolside!
Lots of cabanas available to reserve and the waterfall in the pool is so refreshing. The hotel/​casino offers many dining & entertainment options. I’m always a little disappointed in some of the service here because this is a flagship Marriott property.

When attending a wedding at a resort, the best way to enjoy it is to get a room! We rolled into the JW and were immediately met by a very long line at the valet. Not a big deal as the runners were running. We unloaded in quick fashion.
Speaking of quick… check-​in was the same experience. Off we went to check out the room.
The room was VERY spacious. Spacious and clean. The balcony door opened up to a beautiful grassy area.
The bathroom was equally spacious and the rain shower was great!
It was wonderful to ease into a suit and not have to rush out to a vehicle and drive to the nuptials while pulling up sweaty and stressed.
We walked around the property in search of the venue and enjoyed the fresh smells and manicured landscaping. It was then we decided this Marriott would be a great place for a staycation!
The property truly complimented a marvelous wedding. The staff was friendly and very accommodating.
When the Sand Man came a calling we slept like babies in our comfortable bed in our comfortable room.
When the morning came, check-​out was a simple breeze as we bounced out our awaiting vehicle and back to reality.

My company held a convention at J. W Marriott and i was extremely impressed with the service, room, bathroom, customer service and overall presentation.
the pool area where we held our super bowl gathering was clean, food delicious and drinks cold.