Kelly Hawkins Physical Therapy

i have been taking my grandma there for over 2 month’s and that staff has been great the girl’s that do the massage rob her therapist is great and kim and the people that work in the gym are great and there all so loving and caring and super funny my grandma love coming there and she thinks that mike that works there is a little nut’s and super funny and my grandma only speaks spanish and love that some of the people that work there speak spanish including renae and that she is really nice fun and caring person she loves going there

If you want to get better, this is the wrong place to seek for assistance. As a veteran I know fitness very well and more specifically my own body. I have never experienced a business so out of control with laziness, incompetence and lack of knowledge about the body and fitness programs. I don’t even know where to begin the list of disappointments is so long.
Lets start with a name, ROB is unprofessional at best and very condescending. He’ll tell you every visit who is his «Bitch», who works for him and that he’s «been doing it for 30 years so you need to listen to me». He thinks it’s OK to make condescending remarks toward your spouse as «the boss» and keeping the «ball in chain happy» right in front of you and look at you as if it’s acceptable to act in such a manner. I’ve corrected him so many times I’ve lost count on how unprofessional he is and he still thinks the issue is the customer. I’ve heard him laugh it up with co-​workers stating «let him rot» regarding a patient and «I don’t have time for this bullshit». You have to come up with ways on your own to get better, cause he won’t. If you show any signs of wanting to get better he’ll label you aggressive which in return takes exercises away from you because he doesn’t want to throw «gas on the fire». Believe me when I tell you, he WILL keep you from getting better. Oh and by the way, he loves to say «I’m gonna kick your ass now» when you head to the gym after him ignoring you on everything you tell him. Don’t even bother telling him what hurts because he won’t stop until he lets you think you did something at home to aggravate it.
What’s sad is this is my THIRD location and attempt at finding a professional Physical Therapist and no luck yet. The profanity that is used in front of customers is surprising being that they’ve «been in business for so many years». My first visit there, the «tech» that was sent into the room with my wife and I proceeded to tell me how she had just heard how a woman got her «asshole bleached». Yes that is correct, in front of my wife and I. Each tech tells you how much they hate the place. You will be left in the room at a minimum of 45 minutes to an hour unattended as you sit there and hear them laughing in the hallway about their weekend or the day’s office drama.
Rob will call your case manager when ever he feels the need to weigh in on his personal opinion of you or your wife and make false accusations continuously causing your case manager to call you in return and want an explanation. I left the place 2 weeks ago and he still insists on calling my case manager, so therefore it is now personal harassment and legal action is to follow. You call the director, Bernie and ask him to take care of it at his level and it doesn’t happen. Rob will back date letters to cover his laziness and incompetence in return effecting you so you can’t turn in your miles for reimbursement. He can’t recall any date you give him, because he never notates anything and every visit is new. Meaning they can’t remember anything about your file. You will have to tell them every single time. He insisted that my returning pain after my surgery which I’ve been complaining about well over a month is «only tendonitis» when in fact it was much more serious and will most likely require additional surgery. I’ve listened to him strong arm people into when they will schedule their appointments with him. People I could not make this stuff up if I tried.
They literally do and say whatever they feel like at any given time with no repercussions. This is the outcome of being a patient at this location. Don’t take my word for it, go take the chance and experience all of this for yourself.
I am a Veteran with very little time on my hands and do not need to lie. I wish I didn’t have to write any of this but they leave me no choice since they have clearly chosen to protect their own. I only want to inform others so they don’t have to live through my experience and have their time and money wasted as mine has.

Phil has done a great job working on my plantar fasciitis.
I used to run half-​marathons & olympic triathlons. I’ve tapered off (read as: quit) because of running injuries; namely, plantar fasciitis.
I’ve had PF off and on for a couple of years. I’ve been to a handful of therapists and have tried half a dozen fixes… ranging from sleeping with a goofy foot-​sock-​thing to rolling out my PF with a frozen water bottle to a dozen other things. Nothing has worked.
Phil listened to my complaints and went to work. He was realistic with me and forecasted that we’d see a small amount of progress within a month.
…fast-​forward to a month later, and sure enough, I’m going for short runs around the neighborhood (1 – 1.5 miles) without pain. I’m on a path to being a runner again.
The therapy has been tough but worth it. I’ll be a runner again by end of year… which is a bargain at any price. Definitely go here, ask for Phil, and trust him to make it better.

I just started Physical Therapy at this location and everyone here is friendly! I love the energy here! I highly recommend this place!