KFC

All of the Kfc commercials have been causing cravings so I went in during the day. The place was super clean and the staff was very friendly. When my food was ready, one of the cooks was filling up his drink and made sure I had all of the sauces I needed.
The food was super fresh and delicious just like the TV commercials promise. The only issue was the potato wedges were a bit hard. I didn’t mind and was still going to eat them but without me even saying anything the general manager Muhammed came over and handed me a new set of wedges from the fresh batch! That’s great customer service. 100% satisfaction.
These are the little details that keep customers returning whether the restaurant is super expensive or a fast food spot. Disregard old reviews and give them a shot.

Stopped by while visiting friends on that side of town today and bought a bucket of chicken. It came to $ 12.98 for a 10 piece bucket. Was then given $ 2 in change since they were «out of ones». lol Seriously?
Isn’t there a bank (Chase) right in the same parking lot area? Why wouldn’t you go buy some from the bank when you started getting low. This comes across as real bush league. That’s just what I love, more change.
Knocking it down a star. You’re a major, worldwide franchise. Stock ones please.
2 stars.

This KFC has great food and friendly staff each time I come in! However, service is pretty slow, even when it’s not busy! But overall, great place!

I have never ever got my food correct here. However the most shocking thing is I ordered the chicken little combo and received two tiny buns with mayo and pickles for 7 dollars. When I went inside to correct my order and it was so dirty and gross.

This store is now under new management and has really turned around. I was impressed with the new crew and their attention to their customers. The crew was respectful and worked hard to make sure everything was right.
The food was fresh and hot. It reminded me of how KFC is supposed to be.
My only negative would be the stale oil smell that hits you as you walk in the door. This is the same smell this store has had for many years. It is a little off putting but if the service and food continue to be great, I’m sure I can get over then smell. I would not eat in the dining room until the smell goes away.

I don’t understand the negative reviews, I’m guessing they were written by harried customers during busy times here at the restaurant, when everyone is on edge.
I came in, somewhat expecting a bad experience (based on the reviews here), but was pleasantly surprised. They got my order right, were very friendly in spite of the busy time, and I will be back.
Nice job, guys.

Easily the worst experience I had any fast food restaurant. I went last night at about 8:30 and I stood there for five minutes waiting for one of the three employees in there to acknowledge me.
The store wasn’t busy at all, there was one car at the drive-​thru window and one person eating in the dining room. During the coarse of my time there all three employees made eye contact with me but ignored me. I even tried getting their attention but to now avail, they seemed to be more interested in talking among themselves.
The restaurant closed at 10:30pm on Sunday nights, but when I was there they had already shut down their equipment, hosed down their floors, and even had some lights in the dining room off as if they were already closed.
After about the forth or fifth attempt to get someone to help me I ended up walking out.

How hard is it to do your f*cking job? I just wasted $ 25.00 on crap that I didnt order. 9:30 pm, only one in Drive-​Thru, store is empty and I get the wrong shit! REALLY?!

So the restaurant is open until 11pm, it’s currently 10pm. I was informed by the clerk that «there are only 8 wings and 1 drumstick left» …which makes me think why even be open until 10pm? Irritated and hungry.

My soda was filled to the top with ice and barely even filled half way with soda. So upset can’t even say anything.
Also, when I got to the window he tried to charge me for someone else’s order. He had no clue what I ordered and my order had never been entered into the system. I had to wait about 10 extra minutes at the drive-​through window.

I waited about 8 minutes before I got to put my order in. They told someone they didn’t have crispy breast. When I pass my order, she asked another employee if they had hot wings! Ummmmmm KFC you sell chicken right? I don’t eat this, just making a run for the hubby. I would have left if it was just for me. It didn’t long for my order, and the lady that took my order did tell me to check it before I leave.
AIN’T NO BODY GOT TIME FOR THIS!

Too bad you can’t give a half star. This KFC sucks. I went in trying to order a family meal and the girl ran over to check and told me they didn’t have the chicken for it, I couldn’t even wait for some to be made. I order a 10 piece since she mentioned I could order the 10 piece for a lower price instead. The lady right behind me attempts to order the same family meal and she’s told that they just got the chicken in for it. Not only that but when I checked the receipt the discount wasn’t on there. We questioned it and she told us the price was just for the 10 piece, not for any sides; it was the normal price she was trying to sell us, I have NO idea why she’d offer that over someone trying to get a family meal. When we cancelled our order and requested a refund, no apology was given, no inquiry as to what happened.

I never had too much trouble with this kfc until today. For starters the drive thru was incredibly long, going out into the already small parking lot which made it difficult for other traffic to get in and out. I was there probably around 7 so I get that it’ll be busy since it’s around dinner time, however I discovered that it was really because of the time it took to actually order and get my food.
It was incredibly frustrating to get my order through to the gentleman taking it, he had told me to wait a minute to start, which is fine! Once I started my order, it took him at least a few minutes to respond to me that he even put in what I ordered. I was starting to wonder if the speaker had broke or something cause after trying to say something numerous times there was still no response. I’d say it took at least 6 minutes just to get the order in. Never waited that long in a drive thru, ever.
Once I got to the window, it was obvious that he was stressed and asked if I wanted anything to drink, I had told him that I didn’t order any drinks and he told me «You were waiting for a while, it’s on the house» and apologized so I definitely appreciated that gesture. He had expressed that apparently it was only him and the manager running things at the time, which is pretty ridiculous considering the fact it was around dinner time. I ended up feeling bad for him because the people behind me were clearly really frustrated since the customer 2 cars behind me were talking to the ones in the car behind me (rather loudly too) complaining about the wait.
Overall I wouldn’t really recommend this restaurant, I got lucky this time with this guy cause he was pretty nice, but in the past I remember the employees having a little attitude which isn’t usually appreciated from my standpoint.

Don’t come here. Didn’t get the order right and there was a BUG in the bag that fell on our table. YES A BUG. still alive and everything. And no it didn’t come from our apartment… It came from inside the bag. I’m saving y’all a trip.

Horrible service and the tightest drive-​thru I’ve been through.
My order takes forever and if you buy the hot wings– you be lucky if they have enough. They always apologize if they are short-​handed or it takes another 20 minutes to cook more. Be sure to check your order because they screw my mother’s order 3 times and the employees had no sympathy.
As for the drive-​thru, my father complained to the manager that the corner was too tight and they have done nothing about it. I’ve seen many SUVs in front of me having trouble making the left turn… and some getting scratched up from the pole!
Never going back here again unless they fix how they run business– for now I’ll drive the extra mile to find a better KFC in the neighborhood.

Hey @KFC, I’m convinced that this is the worst KFC in Vegas, if not the world. Look at how many one star reviews this location has! I should have checked with Unilocal to spare myself from the horrendous meal I just experienced.
For the record, I don’t cheat on my diet often but when I do, I expect it to be both good and worth it. Not too much to ask for I don’t think. After trying to go to another restaurant only to find out they were closed due to a family emergency, I wound up here. And now I’m so grossed out so much that I think I’m never coming back.
Don’t go to this franchise! Whoever owns this place must be cheap and prefers to scam people instead of doing the right thing. Rather than saying they’re out of gravy, they instead presented me with gravy that was the consistency of water and tried to pass that off as the real thing.
May I present you with Exhibit A?
Your honor, I rest my case.
As a last resort, I tried it hoping that at least the flavor was still there but unfortunately my gut instinct was correct. Indeed it was watered down gravy along with watered down flavor. Or maybe a disgruntled employee took a whizz in it. Who knows?! All I know is that it was disgusting! My wondering about what I had just ingested ruined my whole meal & appetite for a long time. As a result, I didn’t finish eating and threw everything away. A complete waste of money as well as calories!
The manager, Jesus, was unhelpful and didn’t seem to care. Overall an awful fast food experience that probably has ruined me for KFC for life. It was so bad that it inspired my very first negative fast food review. Congrats guys… this 1’s for you!

I know it is a fast food place, and that it is hard to write a review on fast food… so here goes!
This was truly one of the most frustrating fast food experiences ever! I decided on KFC as a quick dinner option… so much for fast food and a quick option! By the time I got my food it was 21 minutes later! My receipt showed I paid at 6:57p– I did not leave the establishment until 7:18p!
I pulled into the drive thru and ordered one famous bowl– with the gravy on the side (so that it wouldn’t get to soggy by the time I got home) the girl repeated my order and it was correct, so I proceeded to the window to continue the transaction and receive my food– when I got to the window the girl took my card and then mentioned it would be about six minutes for my food, and I said ok– she then completed the monetary transaction and asked me to pull around to the front to wait and she would bring it out when it was ready– so I did– only to see her leaving for her shift to go home ten minutes later– so I wanted another 5 before going in to check on my order– I was then ignored by three different workers to then be asked by another yelling from the back of the kitchen with an attitude «can I help you!?” — I said that I was coming in to get my order and had my receipt– she then proceeded to get the order, and handed it to– I checked the bag, and noticed that the gravy was on the dish– so I mentioned that I had ordered it on the side– she seems a lil annoyed and they went to re-​make it… Another girl brought it back with a very dismissive attitude.
I know that it is a fast food place, but as a fellow human I have never received such bad courtesy from other people!
If you want KFC– I highly recommend another location!

Absolutely horrible service ! They always get my order wrong and the employees are rude. I recommend not visiting this location get some pollo loco from down the street.

I frequent this drive thru often. Fast and friendly during lunch. Food matches its price point. I rock the $ 5 lunch menu.

Went through drive-​thru. Took a little bit of time, but they got me what I wanted. Wasn’t asked if I needed ketchup or anything else though and they didn’t throw in utensils. Thank goodness I wasn’t going to a park or something with my bucket of dippin’ greasy lardness goodness.
Of course, my GPS told me that the one on Silverado was closer to me, and then I find out that there’s one right off of Eastern close to Anthem. Damn you Garmin.
The one other thing that completely threw me off was that if you turn into the area from the side of grocery store, it looks like a 1-​way outward. Which makes no sense at all since there’s an entrance to KFC on that side.