Kidfixers Pediatrics

I like Dr. Tyabji very much and all the nurses are super nice too. Their office is clean and friendly for kids. The only reason I give 4 stars and not 5 is because of the receptionist she is just not happy and never says hello back its sad. But other than that I like this office.

Out of all the places I bring my kids I recommend kidfixers. There is never a wait and Dr. Lepore and Jerome are great pediatricians. I always feel welcome and not ackward when visiting them. Dr Lepore is the chief of pediatrics in Summerlin and he knows his stuff. Just sharing my experience.

After being a patient for a year, I was told by Dr. Jerome that my 18 month old would not be welcome at Kidfixers (He even said «You can leave right now.»), and that I would not be considered a «good mom», if I did not approve my little one receiving four vaccinations in one day (I tried to negotiate two that day, and two more a month later). And this was a day that she wasn’t feeling well and was teething terribly. I am not anti-​vax (And stated this over and over again). I just believe that parents should get to decide how many shots their kid gets at once. I gave in, but left feeling insulted, defeated, and powerless as a parent. I received a call from Dr. Jerome a couple of days after the visit, and he admitted to not giving my child a thorough examination because of the tension created by his comments. Wow, really??? He asked that I bring her back in the next week. Um, no thanks. We will not be returning since pushing vaccinations is more important than my child’s general well-​being.

Great experience, felt so comfortable and welcome. Parking was difficult, it’s in a very busy area so make sure your early.
We just relocated to Las Vegas, and Dr. Aikels asked us about all his previous history. She was very through and my son responded great to her. Nothing but confidence in our new doctor!

I love Dr. Aikles and have been going to her for over 6 years. When I called to schedule my daughter for a sick visit today, that was my final straw! Kourtney is so unbelievably rude! Very condescending and lazy! I own a urgent care/​primary care and manage it as well and this would never fly at my office! I have now found a new doctor for my children, both my kids and I are very upset about it but when I told the Kourtney this she was more than happy to say okay and hang up on me so I guess since she represents the office my family isn’t very important. I have waited weeks for referrals I have been talked down too for petty things and have waited almost a year to hear back about lab results. Thank god I work with doctors who can make up for the lack of care caused by the office. Dr Aikles I hope you can become more aware so that other families who love you like us don’t have to stop seeing you. I have opened many doctor offices and continue to consult for them and the first thing I would do with you’re office would be put a discipline policy in office and teach courtesy. There are ways to handle all situations professionally. I wonder if Kourtney is a family member…

Came inn to get immunization records for my kids dent desk lady was very unpleasant and gave mea hard time over nothing. Not a good customer service. I spend 40 min for them to print it. Dr la pour you are a great doc but you got to do something with your staff

Dr. Sonya Aikels is the best! She has been treating my son for over 7 years now and we wouldn’t have it any other way. She is thorough and patient; she answers every question and concern without making you feel like you are wasting her time. It is also wonderful to be greeted with a smile and over the years she has encouraged him to be his best physically and mentally. He is always so glad to give her a good report about his grades– knowing she’ll be proud. I truly appreciate that she is a doctor who cares. I would and have recommended this doctor to my friends and co-​workers.

I have been coming here with my twin daughters since they were born (10months). We orginally seen Dr. Lepore who we loved but then got switched to Dr. Aikel who we love as well.
The reason they get 3 stars is the rest of the office. I thought I could put up with the unprofessionalism of the rest of the staff if the doctors were good (which they are) but I just can’t. Just sick of leaving messages on the nurses line, getting attitude from courtney and made to feel stupid.
The last straw was when I called yesterday to ask to speak to a nurse or doctor about my 10month old having hemorids and was bleeding I was told to make an appointment (this was a Friday and they wanted me to wait until Monday to see the doctor). I asked the nurse (when I finally got a hold of her over an hour later-​and I had to be very persistent to do so) if I could give some sort of over the counter ointment until then so she wasnt suffering and she said she could not reccommend anything! I understand the whole paranoia of a lawsuit if the tell me to use a product for something they havent diagnosed yet however help me out! Be a decent human being and say «Hypothetically if she did have hemorids you could use this oiintment» I obviously was planning on keeping my monday apointment but I just wanted to know if there was a temporary fix to help make her more comfortable. I decided to call around and eventually got ahold of a pediatric nurse or helped me over the phone (no thanks to kidfixers).
I found another pediatrician and so although I loved the doctors at kidfixers, the rest of the staff is worth leaving for.
IN RESPONSE TO RD’s REVIEW:
Being a new parent myself I also went in the wrong door when my children were sick because I didn’t know anybetter, and I have also been late with a sick child, both times Kourtney was rude to me because of it. Isnt there suppose to be a little human compassion and understanding? Shouldnt a receptionist who is the face of the establishment simply help a new parent out by saying «there is a sick door?» I have been soming to kidfixers as soon as my daughters were born and never once did I know that. It is overwhelming to be a first time parent and so I would like to go to a doctors office where people understand that. I was late and after apoliogizing profusely she sent me away as well. I wanted to cry out of pure frustration because while my husband works 60 hours a week I was trying to be on time with two newborns at the time and was 15 minutes late and Kourtney still refused us! I even called to let her know. Which I 100% forgot to put in my review earlier. So before you attack someones else review and automatically assume that the receptionist is an angel, understand a parents frustration. And since this is your only review I can only assume that you are a friend or relative that decided to counteract the bad reviews on her.

My daughter has been going there for going on eight years. The doctors and the nurses who were there have become a part of our family. We have received excellent customer service throughout our journey with Kidfixers Pediatrics. Dr. John Lepore has gone above and beyond our expectations and the call of duty. He has handled every concern no matter how small, how large, or how difficult. I would recommend this doctor and his practice to all my friends and family.

My daughter’s pediatrician is Dr. Jerome. He is always talking about bubble guppies and my little pony also things that are perfect to put a little kid at ease. Perfect demeanor and personality for a pediatrician!

We have been going here since Fall of 2012. Love it. Clean, friendly and English speaking. Our kids are patients of Dr. Aikels. She is wonderful. Always spends time in the room playing with them, answering questions and I’ve absolutely never felt rushed or bothersome. When our kids have been sick this office always gets them on the schedule that same day. I’ve used the emergency service on the weekend and it’s great. Always a prompt call back and they even call later that day just to check on the little one’s progress. Absolutely first rate. We tried out a few other pediatric offices previous to finding this gem and we were so relieved to finally have all of our expectations met. We recommend this office and Dr. Aikels to anyone looking for a personable, professional and caring experience.

Mega Bust with this doctor. No follow through with assisting to get disability equipment needed. Patient referred to a different doctor without any contact but via another medical provider attempting to get equipment. Phone calls only to be placed on hold or busy signal. Now I can only hope medical records can be transferred to a new doctor office once we find one. Insurance shouldn’t be hard to switch to a new primary but what a Pain in the butt for parents to have doctors that give no notice. Do they only want patients who come in monthly? Greed. Laziness. Lack of empathy. I don’t know what the excuse is but Nothing here is impressive when looking for a pediatrician.

Tips and Updates:
1) Dr. Lepore remains an amazing physician. If you call for a sick appointment and they stick you with someone besides Lepore or Aikels (who seems pretty good) you can request one of the other two.
2) If you’re getting completely ignored leaving messages (see original review) call and talk to the scheduling receptionist. This has worked for me.
My previous complaints about «Why have an answering machine if no one ever calls you back» are still valid but after you see Lepore a few times it’s hard not to want to put up with the BS just to have a world class physician caring for your kid.

We’ve been patients of Kidfixers since 2008 and this practice has changed quite a bit in that time. For the worse. They used to take us on time, but the last two visits were awful — we waited 30 mins and 45 mins the see Dr. Lepore. Yes, they were apologetic, but I still find this frustrating.
Dr. Lepore — he is one of the greatest, always voted a Top Pediatrician in Vegas and he truly deserves it. He is a wonderful Dr. and knows how to communicate with the children, makes them comfortable, brings out a smile and is able to swab, poke and prod at my daughters like no one ever has before. He is thorough and aggressive and really knows his stuff. BUT, he is difficult to see — almost no chance of a same day sick appointment, maybe next day, but I’ve also had to wait two days.
We’ve seen Dr. Aikels once. Never again. We’ve seen Dr. Jerome 3 or 4 times. As nice and kind as he is, that’s not why we go to the Pediatrician. He examined my daughter for a sore throat, swabbed her and said «oh it’s a virus» and sent us on her way. Dr. Lepore called two days later and she had strep! I do not believe he’s as thorough as Dr. Lepore. I would never trust seeing him for anything out of the ordinary or slightly serious.
The nurses here are nice enough, the schedulers as well. Nothing remarkable, but nothing to complain about either, I’ve seen worse.
I am looking for another Pediatrician. It’s hard to do after 5 years at the same practice. But I can’t do the continuous late appointments and waiting a day or two for a sick appointment with Dr. Lepore.

I moved to Vegas and needed a pediatrician. We got in with Dr Jerome quickly which was great for us being new patients. They have never denied me a same day appointment which is a big plus for me. We see Dr Jerome and he is a true professional always kind and caring. I’ve had to call after hours a couple of times and spoke with Dr Jerome and Dr Lepore both were excellent and did not make me feel bad for calling to ask questions about my concerns. I would recommend anyone to this facility!

First pediatrics that we’ve ever had, as this is our first child. Our little one was born early and Dr Jerome was friendly and thorough at the hospital and in the office so that we felt safe and comfortable as first time parents. Dr Jerome jumped right in to entertain our little one and she was curious and happy to see him. The staff is also friendly and helpful. Love the separate sick area and the extra times each day that they set apart for same day call-​ins.

Dr Jerome Rocks!
We’ve had the pleasure of being Dr Jerome’s patients for our newborn son since the day he was born. From the moment Dr Jerome walked into our hospital room the first night we were together as a family, I knew that Dr Jerome would also be a part of our family as top notch medical care for our newborn is priority number 1. He’s kind and so polite and very experienced. We feel lucky to be working with such an amazing professional. The whole staff at KIDFIXERS is amazing! There is a hotline for nurses for questions on non urgent matters and there is a doctor on call ²⁴⁄₇ for emergencies. I can not put into words what a relief this for us as parents of a newborn. Our son means the world to us. We feel blessed to be working with kid fixers.

Kidfixers is the best!
There is a super friendly and helpful staff and Dr. Lepore is a delight. My son is a bit difficult (well, more than a bit) and they are always super patient and efficient. Happy that we found this place being that we are new to Las Vegas.

No Purell in exam rooms.
Need I say more? Also no Saturday appointments and they charge you if they do an emergency appointment but it wasn’t an emergency. I’m not exactly sure how a parent is supposed to determine whether or not something is an emergency or not and worry about some fee the doc is going to charge.

Dr. Lepore came to see both of my sons shortly after birth at Summerlin Hospital. One of my boys was admitted into the hospital when he was only 3 weeks old, and Dr. Lepore came to see him on his lunch break. He isn’t agressive with medications, yet is very thorough on both sick and well visits.
The facility has not only a well and sick room, but a well and sick entrance, which makes a world of difference.
His staff is friendly and helpful, and best of all, love my boys. I can’t recommend Kidfixers enough!