Kiehl’s Since 1851

I love using kielhs products and all kielhs beauty team members are so knowledgeable. I reached out the the kielhs in Las Vegas for a bridal shower I was hosting for my cousin. I called just to see if they hosted any type of group demo and Staci and her team did a really great job! They walk us through their top products which we all got to sample. They also help each girl with a skin hydration test so we knew what special products works well with our skin and finally, it true shower style they quizzed us on fun facts for a chance at some of their deluxe goodie bags. The whole Kielhs team was fantastic and the girls had a blast! They even brought out champagne for the occasion! Thanks again Staci and team! I would highly recommend giving them a call to incorporate a visit at their kielhs shop for your special occasion.

Love there products and it was even better that Staci and her team hosted our party with a beauty demo. They were super knowledgable and fun!

One of the greatest qualities of Kiehl’s has been, past tense, the ability to sample a product prior to dropping huge cash and finding out the hard way, this one isn’t for me. Yeah, they like to remind us that we can exchange a product, but honey, that’s not the response we want to hear.
I was in town from the Bay Area and wanted to try something out and on this day, much to their disappointment, they were in the process of a samples inventory. Alllllllllll the sample packets were laid out behind the counter and when I asked them for a sample, without even looking, she said «Nope, we don’t have a sample of that one.» Honey, (honey #2 is not good) at least take a quick look behind you at the ginormous pile of samples and then you can respond with the «we don’t have that one» response. Why are y’all acting like the samples were purchased by money that was taken from your paycheck?
I was at SFO on the way here and they gave me the same drill. So, ya know what ended up happening? Thanks for asking. I was at a spa the day after I returned from Vegas and they turned me on to a new face wash by Aveeda. So there!

Easter was an amazing resource. She walked me through the product line, told me where the New York store was, and when the item I wanted turned out to be to big to take on the plane, she made me a sample to hold me over, despite the face I would not be able to buy it.
Often when you go into a store and the sales person tries to help you, you are made to feel as if it is not genuine. The people at this location are wel informed, helpful and seem legitimately excited about their products.
This store is without a doubt worth a visit!

I LOVE Kiehls, always have.
It reminds me of my mom, the good old days as a teenager at home, having her buy me the products.
Now I only buy their shampoo/​conditioners every so often, but love to browse and get samples of new hair and face products.
Service is always exceptional, I’ll be and off and on client for life!

Kiehl’s is EXCEPTIONAL. My exceptional experience began when I walked in late on a Sunday night, a bit sweaty from hoofing it from the Caesars Palace parking garage, walking past the wanna be club kids, and making my way to one of the famous curved escalators that was out of service. My grumbling at Caesars Palace evaporated like mist on a hot desert day when I stepped into Kiehl’s.
From start to finish I have rarely encountered service like I experienced here. I had questions on the products, I got answers. Knowledgeable answers too, and without any attitude. Service with a smile? I had interactions with 3 different staff members and all were professional, friendly, and very helpful.
But while service is important, it’s the products that brought me in. And while pricey, I do not regret my purchases almost 2 weeks later. Their shaving cream is outstanding, and they have other products that while they can’t do the work of a plastic surgeon, they have slightly bent back the hands of father time and how I look when I look in the mirror.
Once I made my purchase I didn’t have to ask about samples. They asked me. And they chose things I could actually use vs. just shoving a bunch of stuff in my bag.
When it comes to retail I am jaded, skeptical, even negative… but when I write that a place was truly exceptional… it has to be earned. The staff at Kiehls exceeded my expectations and their products did the same.
5 Stars, without question or hesitation and all of those stars are as legit as it gets.

Pro: It’s a flagship store filled with beautiful products.
Con: It’s the ONLY flagship store in Nevada. And it’s on the Strip, inside one of the busiest shopping areas in the city.
The employees have always been friendly and helpful. I tell them my problem (s) and they show me the appropriate products. And they give me good advice and free samples (when you make a purchase). Their SPF is magical and manages to not to leave white chalky residue on my mugg like other brands. Yes, it’s expensive, but I think it’s worth the splurge if you’re a grooming aficionado.

Every time I go to Kiehl’s with buddies, they get as hooked as I am. the service at the Caesar’s Palace location is always great with awesome suggestions and so many free samples with purchase. Even a free travel sample when you check in at Unilocal!
At around age 29 i started to really focus on my skin and body, inside and out. Kiehl’s takes care of the aesthetic. Seriously give it a try if you haven’t yet. You will be thankful you did.

This store is located on the lower level (access is tricky). I only used the Lip Balm, but I purchased the bigger pot of it (the tube is portable, and this is available in department stores too). This lip balm was celebrated in many beauty sections of fashion magazines. It was very effective– moisturizing. (But since discovering Lush a while ago; I love their lip balm, though it’s more solid in the beginning of using it.) I did get a few samples with my purchase. The staff is really nice, too. I went here a couple times to buy the Lip Balm.
From the looks of these reviews, looks like there are a few fans here.

This place is amazing! I have been using Kiehl products for years. And this location is great to stock up when you run out.
The customer service is great, they are very helpful and will give you samples. They have some of the best products ever!
If you have problem skin they will take care of it!

I feel like a kid in a candy shop in the Kiehl’s boutique. I have grown accustomed to ordering my Kiehl’s products online or buying them at Nordstrom, Saks or Neiman’s.
They have samples galore and it’s worth it to take the product home and try it before committing to a bottle if you can get it easily after taking it home.
The product we’ve used the longest is the Mango Bath & Shower gel.
I also really like their facial moisturizers. My daily moisturizer used to be the ultra facial moisturizer with spf 15, but I’ve since strayed from kiehl’s and have been either just been using curel or boots. The latest purchase is the lycopene face moisturizer which I find extremely helpful for dry patches on my face (it’s great to use as a spot treatment since it’s so darned expensive!!!). All of these are non-​greasy and fragrance free.
My favorite winter time moisturizer is their Crème d’Elegance Repairateur. It feels like ultra airy whipped butter when you scoop it out of the jar, but it’s not greasy at all and makes your skin sooooo soft. It’s $ 28.50 for a 2 oz. jar that usually lasts me one winter season.
I thought I liked their lip balm (that comes in the plastic mini pot), but I have found that it actually seems to make my lips drier if I don’t constantly apply it during the day… Not my favorite.
They also make SPF 25 body moisturizer that I’m not particularly a fan of. It’s REALLY watery and don’t get it too close to your eyes because this stuff REALLY stings.
I’ve also tried the Abyssine cream, which is $ 40 for a 1.7 fl oz jar. I have yet to see any difference from using this. I’m not really noticing anything. It claims that it diminishes effects of aging. I’ve used it for about a year and clearly it’s not working (see my Boots @ Target review). It moisturizes really nicely, though, I just don’t see it providing the results that are advertised.
My husband LOVES their Ultimate Brushless Shave Cream — White Eagle. (5 fl. oz tube is $ 15.50)
I think I’ll stick to the Crème d’Elegance and bath products.

Upon visiting Las Vegas, I was dying to get some great lip balm. I didn’t pack any and it’s so dry in Vegas! To much my excitement, they had a Kiehls store at the Forum Shops! I The women who helped me was very helpful. I LOVE my Kiehls products! And for someone who has lots of experience in the beauty industry, there are some that I just can’t do without! Here are a few: Intensive Treatment for Dry or Callused Areas (great for feet), Lip Balm (tinted one– I like), Centella Recovery Skin Salve (for my sensitive eczema areas, Coriander Body Wash– to mention a few. They are always very good with giving samples at Kiehls, so if there is something you want to try, just ask, they’ll hook ya up! You can also find Kiehls products at Nordstroms and Neiman Marcus. Everything I have tried I have fell in love with!