Labcorp

The girls are so sweet! What a breathe of fresh air to see people in the medical field who love their job and GREAT at it. These girls had amazing customer service to every patient while I was there! Job corp did an great job hiring these ladies, what great attitudes and just so personable.

First of all, the dreaded Rose (see other reviews) was nowhere to be seen. The gal at the desk was very friendly and efficient. I had an appointment and waited maybe five minutes. For a blood and urine test I was in and out in 15 minutes. Last time I had blood drawn (elsewhere) the nurse gave up and stuck me in the hand. Time before that I got poked twice before a vein was found. The guy at LabCorp found it on the first try. Very smooth experience.

Very UNPROFESSIONAL, highly understaffed. The technician who draws your blood runs back and forth to check people in, enter their insurance information into the computer, draws blood, etc. I would not be surprised if Labcorp has them clean the toilets as part of thrir job description. Long wait times, with NO Television in the overcrowded, somewhat dirty waiting room. Staff attitude is POOR and it is noticible by how they treat clients. AVOID!

2^nd visit here. I believe Rose was the first chick I saw before. Today was a nice woman, I’m not sure of her name. I came in at 2:15 for a 2:30 appointment. It’s 2:26 and I’m already done and in my car going home. Fast fast fast. Made an appointment online as I work at 3pm. BRILLIANT! Thanks blood lady.

The guy at the front desk was a bit quiet but I was in and out within 15 min. Maybe I got there at a good time (Tuesday 1pm) other than that, the place looked clean. I only encountered one person but he was extremely nice to me and got my vein easily. No bruising, no digging and as a nurse I appreciate that.

Im still here so I can’t rate this experience as a whole but based on the first 10 minutes it was not a good one. The front desk girl named rose has an attitude like no other and could not give a hoot about customer service or making you feel welcome. She is on robotic mode. Let’s hope the rest of this visit goes well…
Finished the appointment before I decided to post and the rest of the appointment went great. Would love to rate the back office with 5 stars.

Staff is completely rude!!! ²⁄₂ times I been here!!! Only 3 people ahead of me waiting for a blood draw and they take almost an hr to get to me. The staff need to learn to be more nice and change their tone of their voice. Especially the lady with the boy hair cut. She could learn some manners. Being rude to everyone is very unprofessional. From now I will be going to a different location.

Simple Pros & Cons:
Pros:
Good Location if you’re close
Cons:
Extremely unprofessional and rude staff (3 of 3 times I went)
By appt were behind in schedule even in the morning — attendance?
Place was like mid 60s or below, people were staring at each other with fear when AC woudl turn on, while it’s 100 outside.
Without appointment I waited for over an hour then asked staff when might I be finally taken in approximately and was told, «I don’t know», so I finally left.
In Sum — Unless you want mental abuse from the staff, waste of time for the wait, and flu from other people and mid-​low 60s freeze, go to the «normal» Summerlin Labcorp, if even a little drive more.

Don’t do it. Zero stars is more accurate.
The understaffed, mismanaged and unprofessional employees are miserable and hate being there as much as the patients do.
There are other locations where you’ll be treated with respect and save at least an hour of your day.

I’ve never went through Labcorp before. Have always gone through Quest Diagnostics. After driving to 2 different places, I finally ended up here as it was closer to work.
The 2 ladies in the front did not seem very nice. The black lady only seemed to be nicer towards her kind. The asian lady, I can barely hear what she was saying. She asked for a credit card and didn’t explain why. I told her that I dont want anything charged onto this cause it was my debit card not a credit card but she said oh nothing will be charged. After everything was done she said you need to stay here for 2 hours and told me why… I was a bit upset because I wasn’t aware the test my dr ordered I had to be there for 2hrs but it wasn’t their fault so whatever. She also had me sign something then said, whatever the insurance doesn’t pay, it will get charged to your card and I’m like but what if I don’t have enough? It’s a freakin debit card! And she was like well you should’ve told me, I already processed it! How can I tell you, if you didn’t tell me before hand what was going on?
All in all, the people there I do no like. You have one that talks so low and you can’t hear shit. The other one is just rude as hell. I don’t think I’ll ever come to this location ever again.

This was my second visit for routine labs. I had an appointment. The 3 gals at the front desk wore scrubs, but not one of them had a name tag on.
The receptionist/​phebotomist took my insurance card and standing lab orders and entered everything in the computer just like she did 2 weeks ago. She then called me to the back to draw my blood. She inserted the needle and fished around for a vein. This was the first time I ever felt light-​headed.
She then got a butterfly needle and stuck the back of my hand to draw the 2 tubes of blood. This was the first time a phebotomist could not find a vein in my antecubital and had to stick my hand. Ouch!
I will be back in 2 weeks.