I will give this McDonald’s 3 stars because the place is always clean and the staff is really pleasant. The food is what you would expect for McDonald’s. I’m writing this review because one particular time I went there, there was a guy complaining because he had to come all the way back because they messed up his order. He spoke to one of the managers and they wouldn’t even give him a free«anything» for his inconvenience. I know that they aren’t in the business of giving away food but if there were no customers, there wouldn’t be any business. I feel you need to treat your customers right.
K C.
Rating des Ortes: 1 Las Vegas, NV
So irritating. I just left there… had a simple order, large sweet tea and a large iced vanilla coffee. I just drove off and was on my way home. I put the straw in and before I took a sip. I always check the bottom of the coffee to see if there are any coffee grains. I checked and no grains but there was a hair, a curly hair at that. I was already close to my house and didn’t want to turn around. Such a waste. Thanks a lot to who ever made my drinks.
Shay E.
Rating des Ortes: 1 Las Vegas, NV
Officially the WORST location! I try and stay away from this location buts it’s literally the closest to my house with a 3 min drive. Their customer service sucks, their menu sucks, and their food sucks! Items they don’t SHOW on the menu are no longer offered yet any other location I go to has them still. Like the Club sandwich. Just because they don’t list it doesn’t mean they don’t have it. Then when you ask about it their management doesn’t even bat an eye or even turn around to look at their customers before they cut their cashiers off and say flat out no. Their food is even worse! Burnt or dry old fries, cold nuggets, and at best half flat soda. Will me making the drive to Ann and 95 frwy from now on.
Nancy Z.
Rating des Ortes: 1 Las Vegas, NV
I hate fast food but occasionally my daughter wants pancakes, so today when I went they had a horribly long line as usual, from the time I ordered my meal to actually getting it it took 17 minutes, and I only had 2 cars in front of me, when I finally got my order and I was checking it because after all the wait I didn’t want it to be wrong the lady at the window told me to move my car because others are waiting. Really like I didn’t wait enough. Ugh not only do they always have trouble hearing your order but they are so rude.
Valarie H.
Rating des Ortes: 1 Las Vegas, NV
Seriously, every time I come here they always forget something(I usually check, figures). Burgers & no fries, 3 miles alway… hell no I’m not coming back they should deliver when they are in error. SMH, amateur hour over there
Ruth P.
Rating des Ortes: 1 Las Vegas, NV
Wow, they are earning their bad reputation. Four pieces of chicken in a six piece order. Really?
Amber L.
Rating des Ortes: 1 Las Vegas, NV
In order to get a large drink you have to get a large meal… but all drinks are $ 1. It’s the owners choice. It is so stupid. Just seems like a way to get a few more pennies. This place is always busy so I can’t see why they need to nickel and dime people. Maybe they should worry more about training their employees in customer service.
Taeler H.
Rating des Ortes: 5 Las Vegas, NV
I love this location. They are so fast most of the time and never mess up my order. Workers don’t seem bitter and are never rude. Always a great experience.
Christi P.
Rating des Ortes: 1 Las Vegas, NV
I wish that there was a option for no stars. this is the worst McDonald anyone can find!! Everytime we go there they NEVER get the order right, their either missing a shake, get the drinks wrong. the last few times we’ve been they always mess up a happy meal(really, how can they mess a happy meal up).by the time we get home, and realize they messed up my daughters food, I call and then they question me about it and I have to PROVE that they messed it up. i get so upset because this time I waited in the drive thru for 30 mins. I really wish that someone get a New Mcdonalds closer to my home, because they next closest one is on W.Ann.please if you plan on a no stress dinner just cook at home and skip the frustration
Greg G.
Rating des Ortes: 1 Las Vegas, NV
The worst McDonald’s in town longest lines horrible service… my kids hate the place now
Priscilla Y.
Rating des Ortes: 1 Las Vegas, NV
Ok yeah so I eat fast food from time to time. What?! This McD’s is close to my house, and I’ve noticed recently(like the last few weeks) that they have been charging more for extras. Before, getting extra sauce on the Jalapeño McDouble was free. Now they charge $ 0.19 for extra sauce. Extra sauce on the Buffalo and Ranch McChicken is $ 0.19 for the ranch, and $ 0.30 for the buffalo. WTH. Two different charges?! And it’s not like you are getting a tub of sauce on the side like for Mc Nuggets(which they charge $ 0.25 btw); it’s just a squirt! Also if you ask for extra pickle, it’s $ 0.25, but if you ask for them on the side it’s $ 0.50. –__– Note that they did not charge extra for the sauces a few weeks ago. I have receipts to prove it. And the pickle thing? Ridiculous. Almost all other Mcd’s don’t charge for extra anything unless you get extra cheese or meat. Even the ghetto locations close to the Strip. You guys pissed me off with your nickel and diming. If I want to get my fatty on, it’s not going to be at this location.
David V.
Rating des Ortes: 1 Las Vegas, NV
Don’t go to this location the employees are rude and are not customer service oriented at all I got the food it was cold and hard if I could I’d give them no stars
Vynetta R.
Rating des Ortes: 4 Las Vegas, NV
I have passed through this restaurant over 10x on my way to appointments and I finally stopped to have a meal. The staff is very pleasant and friendly. The location is small and I feel they could utilize the space more effectively to seat more people. The restaurant has a children’s play area which I think is great cause kids hate to wait. The food storage area is right near the children’s play area so I don’t think that’s to safe. The tables are very nicely set and simple except very small so if yore ordering a lot you may find yourself crowded. Our food took half an hour to be served after ordering. I only seen 1chef on the griddle so that was the hold up. The Crêpe: we ha the Canada and Switzerland an it was so delicious. The expresso coffee was on point! I recommend everyone stop in and try it, it’s worth the wait. The prices are reasonable and affordable. They make to go bags also! I live in Blue Diamond NV so you know it’s worth it if I drive that far on non appointment days. By the way upstairs of the restaurant has tons of Boutiques and shops. My personal favorite is BOX Human landscapers. Check them out !!
JJ S.
Rating des Ortes: 1 Las Vegas, NV
I used to love this McDonald’s and it’s actually a few cents cheaper then the one on cenntenial. After yesterday though I will no longer support this store. My wife stopped by hear yesterday to get myself and a few of my troops lunch then bring it out to us at work. Placing the order went fine and she got the food. Since it was a large order and she had to drive it out to us 20 minutes away she didn’t stop to check it. When she delivered the food we found that a double quarter pounder was missing. No big deal I’ve been missing food from McDonald’s before and gone back to get it. No not today when my wife gets to McDonald’s and shows them the receipt and explains what happens they refuse to do anything about it. The manager tells my wife it’s her fault for not checking the order for leaving. Isn’t it your employees jobs to make sure the prder is completely filled out before you hand it to the customer? Now I’m out $ 5 because the manager refused to refund or give my wife another burger. Well we called the complaint line about it and complained thinking maybe we will be able to get them to send us a gift card for $ 5 or something, nope that’s not happening either. So now we are out $ 5 for food we didn’t even get. I know $ 5 isn’t much but it’s the fact that the store did nothing to right the wrong.
Julie M.
Rating des Ortes: 3 Las Vegas, NV
The drive thur here can be nuts depending on the time of day. Watch out for the jerks that think they can come in from the back side of the drive thru when it’s busy too! And if you’re one of the jerks that lets them in when people have been waiting in line, I will yell at you or flip my hands up at you, it’s not a zipper people(you know how a zipper works) The play area is a favorite for my kids. Here is the trick for super hot fries: Order them with no salt. This way they have to drop a whole new basket, because the other fries are all salted! Then you get the hottest fries ever! You can add the salt yourself! Just don’t do this in the drive thru because it holds up the line, and yes, you guessed it, I will yell at you!!!
Rachel B.
Rating des Ortes: 4 Austin, TX
This location is a really nice McDs. What a pleasant surprise! I was in the area running some errands when my daughter wanted lunch. I always cave in due to my ridiculous love of McNuggets, so we popped in for lunch. The place was busy, but everything seemed to be flowing at a nice pace. We didn’t have to wait too long to order or for our food, which is always nice with a hungry toddler. When we did get our food, it was piping hot and super yummy! And I do know it is bad for me, but those gosh darn McNuggets, I tell you they have cast a spell on me! Now the real reason we go to McDs is so my daughter can play and interact with other little ones since she is an only child… So I really gauge my writing on how nice the play area is at each McDs, in all honesty. First off, the play area was really clean. I wasn’t afraid to let my daughter go play. I didn’t feel the need to put her in a biohazard suit, so that is a big plus. This McDs has a huge play area with 2 sections for extra fun. They have your regular climbing tubes and slides for your bigger kids. If your toddlers are climbers, like my little monkey, they can handle these tubes fine as well. The have a mini slide for extra little ones as well, which is nice because they don’t have to be around all of the big kids, if they are on the timid side. They also had a whole separate climbing section that toddlers or big kids could play on. It is nice for the kiddos to have so many play options. There was also a lot of seating, so we didn’t have to fight for a seat. It isn’t fun to have to stand and wait for someone to leave just so you can sit down. Overall, this is a nice fast food place. Go check it out, if you need a quick bite to eat or have kids you need to wear out for their nap.
Jennifer K.
Rating des Ortes: 1 Las Vegas, NV
Great job, guys. You just lost a rave, 5 star review and a loyal customer. My husband goes twice a week at least after working out to get a soda and a cup of water. Cup of water is always free EVERYWHERE, until now… now you have to pay $ 1 for the cup(which is extra dumb, because a cup of soda there is $ 1…I guess soda’s free and we’re just paying for cups at McDonalds). I’d understand if he just walked in and asked for free water, but he was a paying customer, and they know him there as he’s a regular. Also, very convenient that they suddenly start charging for tap water right when the hot summer weather hits. Shameful.
Samantha E.
Rating des Ortes: 5 Las Vegas, NV
There is a lot to be said about this McDonald’s. The chicken is great. I love the fresh fruit in the yogurt parfait and if you ever give me hot fries you will see me do my odd but strange happy dance. And this McDonald’s has seen the dance of I’m so happy I just have no shame dance about a million times. Oh and the ice crème cones are only a dollar bill. Sure they are extra busy at this location but that’s a Plus can u say hot and ready food.
Rhonda W.
Rating des Ortes: 4 North Las Vegas, NV
Its McDonalds, what is there really to say! This location could potentially get 5 stars but its always always busy! Not sure how much of it is slowness behind the counter or just being legitimately busy. Either way, I live close so this is typically my mcdonalds of choice!
Nelson Q.
Rating des Ortes: 4 Las Vegas, NV
Stopped in after a long day of work on St. Patricks Day and we originally were supposed to go to Mc Mullan’s…Here’s a breakdown in «Eat This, Not That format… Went Here Not Here Mc Donalds McMullan’s Ate This: Not That: Filet O Fish and Fries Fish and Chips 10 piece Chicken Mc Nuggets Corned Beef Blue POWERADE Green Beer Shamrock Shake Sticky Toffee Pudding ALOHA!!!