McDonalds

This location is nice and clean. But they got my order wrong not 2 but 3 times. I don’t know it was like zombies were working there. Anyway I left. Never coming back to this location ever!

This McDonalds has a great location and the kitchen staff in the back is good. The problem is the young man running the counter.
I don’t know if the young guy behind the counter is ageist or racist or what but if your older and are not Mexican, he counts how many refills you have and then tells you «You’ve had your refill and we only give one! Please pay $ 2 if you want another refill.» The first time this happens I queried the policy with the GM and was told yes this is correct and it is displayed by the fountain. I asked where as there is NO sign anywhere about a refill policy. The GM walked me all over the store before admiring there was no sign but the policy stands. So I go continue eating. During the time it takes for me to finish my meal I see other people, young Mexicans, go to the counter and get refills twice from the same young man with no issue and didn’t have to pay anything.
I’ve been to this store multiple times now and have seen this happen every time that young man is running the till.
My last visit was what I consider the last straw. I bought 2 coffees one for my mom and one for me. After my mom got her one refill I was told that I couldn’t refill my coffee because she’d already had her refill. And I had 2 Long hairs in my egg mcmuffins that they did nothing about it.
If the franchise owner reads this I’d suggest reviewing your surveillance and take action on this. If your policy is one refill, it should be enforced to everybody or not enforced at all.
Also Roberto the GM couldn’t care less about the customers. When I asked to speak to him he was very rude and flippant with my complaint and told me «Go ahead and call here’s my store number and name, I don’t care» when I told him I was going to complain about the issue with McDs corporate office.

Love this new McDonald’s location! It’s minutes from my work and easy access to main highway. As soon as I walked in, I was greeted by a staff member. He was informing me about the their new Asian Salad menu. The decent spread of selections make it difficult to order. And the dollar menu and sweet treats are the bargains! McDonald’s never gives me a hassle when I ask for a fresh batch of their famous fries. I’m loving it! LOL!
McDonald’s has gone a long way improving their menu for more grills, greens and smoothies. So, no more blaming game that fast food chain restaurants causes obesity for both childhood and adults! Haha!
The modern décor, big open space, and nice LCD menu boards make this location an awesome pick!
The staff is great and service is above average compare to other McDonald’s around town. Hope you have the same experience! :)

I’ve never seen a McDonald’s with so many problems. I work in the parking lot every morning I go to get a cup of mocha coffee and every time I go in there cleaning the coffee machine. Who cleans the coffee machine in the morning at breakfast when everybody is drinking coffee? Finally I got mad and I asked the girl what’s the deal why are you always cleaning the coffee machine in the morning she turned and asked her manager he just shrugged his shoulders and said you can come back in 15 to 20 minutes he obviously doesn’t care. In 15 to 20 minutes I have to be clocked in at my own job I’m usually there between 6:30 AM and 7:00am. Then this morning I pull into the drive through where there is a line of cars and before they take my order they tell me it’s cash only! Who carries cash on them anymore I now had to back out of the drive-​through because I didn’t have time to wait in line to not get any food I wish they would get with it.

Great McDonnells to drive threes what can you say about McDonald’s it’s McDonald’s. But the kids love the cookies and shakes. New style is a really great place two drive thru really fast service.