Terrible experience. Ordered at drive thru, and drinks were wrong size, they didn’t ask whether I wanted grilled or crispy chicken for the buttermilk chicken sandwich, the fries were stale, other than that, it’s crap.
Joclyn R.
Rating des Ortes: 5 Tucson, AZ
I cannot go to Mc Donald’s without being extremely disappointed. I came into this one expecting really bad service and a long wait for food. It was busy from the moment we walked into the door but I was surprised when we where able to order in a matter of seconds. Then, we found a seat barely sat down and they called our number. WOW. I looked at my food and it looked like it was put together like the pictures tbey had. Normally at a busy location my cheese is primarily on the wrapper. Not today. And everyone had a smile at 10 am! Cool.
Leroy H.
Rating des Ortes: 5 Phoenix, AZ
The restrooms were closed for about an hour for cleaning but I will say, the customer service given by the cashier named Dewayne(?) was impeccable! He was professional, well speaker and attentive during the breakfast chaos! They ran out of biscuits(can you believe that?) but Dwayne was quick to jump in with a resolution! He’s definitely an asset to this place. If I had a business in Vegas(I’m only visiting), I would definitely put him out front!!! Great job guy, even when your restaurant deserves a 3, you made me give a 5!!!
Emil C.
Rating des Ortes: 3 Diamond Bar, CA
This was a pretty clean and modern looking McDonald’s. There appears to be a security guard there that watches over the stores in the little strip mall. I came here a few hours before the Rock n’ Roll Las Vegas Marathon, so the place was filled with mostly runners. I’m guessing that their regular clientele is much different. The food here is your typical McDonald’s food that you’d come to expected at any McDonald’s.
ROX S.
Rating des Ortes: 3 Las Vegas, NV
Here super early, 4am. And the guy at the drive thru window was extra nice and made sure our coffee was perfect. Great to see someone who is so nice even at 4am
Shamika C.
Rating des Ortes: 1 Las Vegas, NV
Horrible service, extended wait time while workers converse, once two orders are taken the cashier disappeared for five minutes and ladies restroom is leaking water all over the floor. When notifying the manager the hazard was ignored.
Andrea R.
Rating des Ortes: 1 Orange, CA
Not every McDonald’s is going to be up to standard but this one falls way short of even okay. I can honestly say this is probably the filthiest McDonald’s I’ve ever eaten at. As you walk into this 24 hour establishment, it is filled with homeless people. Obviously it is totally acceptable for anyone to eat here but when half of them are sleeping on the tables then that’s not sanitary. I was even skeptical eating there because the tables and floors are all dirty. The staff here when I ordered just seemed annoyed. I understand though. Who would be happy in an environment like that? Still, costumer service is always key. The worst moment of my visit was when I went to put ice in my drink, the metal part where the ice comes out shocked me! Of course there was no ice also. The metal piece was completely bent back and all wet. I’m sure they still haven’t fixed it, so beware if you decide to come here. I decided to just fill up my cup without ice. As I finally sat down to eat, the bread was stale, fries were hard, and the soda was flat. I don’t like to sound like I’m nagging or giving one star reviews but it’s hard to write a review for this place without being brutally honest for the next person. I would honestly advise to go to the much cleaner and fresh Winchell’s or Subway next-door.
Isabel S.
Rating des Ortes: 1 Costa Mesa, CA
Disgusting. Smelly. Dirty. Shady. Shall I keep going? But I needed a diet coke and every other establishment in Vegas has PEPSI. The lid dispensers are beyond grimy and I had to walk out. This is the location across the Mandalay Bay.
Greg E.
Rating des Ortes: 1 Ventura, CA
This place is not the place you want to eat. I should have taken a picture of the dirty floor and flies that were surrounding the eating area inside. I will never go to this mc Donald’s ever again!
Ashley J.
Rating des Ortes: 5 Berkeley, CA
Doesn’t get any better than a Big Mac, fries, and a Sprite at 4am after a night on the strip.
Arlene F.
Rating des Ortes: 1 Glendale, CA
I get that there can be miscommunication over the drive thru window but come on now. We’re ASKING a question, stop assuming we’re ordering, especially when we preface our question with«I have a question.» We asked if they had the meal that comes with 2 mcmuffins. She put in an order for 2 sandwiches only. We say no that’s not what we want to order we want to know if you have the meal. She takes it off and adds milk instead. Frustrated, we just ordered two number 2s with orange juice. No apologies for the miscommunication she just gives a total and stops talking. We had to wait til we got to her to find out of she got the order correct(no milk or any other random items). All was fine but her attitude was not. we could not wait to move on to the next window. But alas, the car in front was waiting for their order for forever! We finally make it to the food window and I tell my bf to ask for ketchup. Window opens and lady serving us our bags was nice and at least days good morning. But then she hands us our bag and our drinks and says no straws(for our orange juices) and closes the window. We could barely say«ketchup please!» Thank god she heard as the window was closing. WTF store #22506. McDonald’s, this is UNSATISFACTORY. No straws(and heard the cashier tell another customer that there were no frappes), bad attitude and horrible service! From all the reviews I’ve read for this location your management needs to step it up. I know I will take my business elsewhere than this establishment. Next time I’ll just hit up Winchells next door.
Raul P.
Rating des Ortes: 4 Orange, CA
The cashier wearing the name tag Michaelangelo was an outstanding employee. I went in with the intention of buying a BigMac meal large size and the smallest size order of chicken nuggets. He SOLD me and said that the smallest mcnugget(4 piece) was approx 2.99 and that for a few more bucks I could get a 20 piece. Point taken and I got both the meal and 20 mcnuggets. The drink area was in a disarray but he went out of his way to make sure everything was back up to standards.(I was observing this while I was eating my food order). Overall great experience
Wally S.
Rating des Ortes: 1 Laguna Beach, CA
I can“t believe this is the first time in my life I came to this McDonalds. The coffee refill is limited to only one refill. I am very disappointed. For what I paid for the coffee. I should go to Starbucks.
Mark B.
Rating des Ortes: 2 Anaheim, CA
I work in the area so have eaten at this location numerous times. The location is right across from the Mandalay Bay. The staff at this location changes constantly. But no matter how often the staff changes you can always count on them being inept. If you have to eat here I’d suggest walking inside. The drive through is always a long wait. The food is typical McDonalds except for their french fries. At most McDonalds I love their fries… not at this place. They’re always old and it taste as if they never change the oil in their fryer. I’ve never had a good french fry at this place. If you’re really craving McDonalds I’d suggest you try another one.
John Mark I.
Rating des Ortes: 2 Cary, NC
Pretty typical of a McDonald’s but the sign outside drew me in like a moth to a flame.
Miguel R.
Rating des Ortes: 3 Los Angeles, CA
Funny, Las Vegas has a few ChicDonald’s haha! They have nice furnishings inside — unlike most McDonald’s in Los Angeles. Does the food taste better? No, but I have heard that they tried to sell pizza at Vegas McDonald’s… Unsuccessfully of course, but still — very interesting! We were here very, very early in the morning and there was no one manning the registers but the manager was walking by checking them. She looked around when she saw us to see if she could get someone to at least greet us but there was no one so she had to do it herself haha! When one of her drones heard her greeting we finally got our order taken. The food was as «good» as at any McD’s and they did not mess up our order. It was very early in the morning granted, but still, many tables were dirty — no excuses! It may be a ChicDonald’s but it merits only three stars anyway.
Tammy H.
Rating des Ortes: 1 Irvine, CA
Terrible service, inept workers and poor management. Bathroom was filthy as well. Manager did nothing after a worker screamed at my friend for no reason– completely uncalled for. 3 words: Don’t come here.
Imran K.
Rating des Ortes: 3 Walnut, CA
I walked in just to check how the restaurant appeared and the atmosphere was just not what one expects. So I just wanted a quick snack and I ordered the fruit salad. It comes prepackaged and consists of a sliced apple, a few grapes and 5 – 6 pieces of walnuts on the side and there is some chemical laced dressing. The product did not match the advertised pictures. I am going to try this again in LA and see if it comes with three grapes and a quarter of sliced apple with no greens. But I must add the price is less then 3 dollars and does fill you up. The dressing is called low fat yoghourt but i could read some odd chemicals that I do not like. Any why this restaurant at the particular location is best to avoid.
Shannon S.
Rating des Ortes: 2 Escondido, CA
Convenient. Hit this place up on our way outta town for the standard hang over breakfast faire. The lady at the drive through window gave us the stink eye and then yelled at us after she took off her headset for dumping about an ounce of water out of a cup we had in the cup holder from a few days before. Really lady? Got your panties all in a super twist over an ounce of water that evaporated off the hot black top. Get over it.
Vivian Q.
Rating des Ortes: 5 Las Vegas, NV
The best service & quality food in McDonald’s Corporation!