This place sucks. Customer service sucks. The food quality is super low. The only reason why I’m ok with the one star is because the milkshakes are decent.
Melissa G.
Rating des Ortes: 1 Pasadena, CA
They closed down. Too bad I loved this spit soooo much. Excellent. Best happy hour spot in town.
Julianne R.
Rating des Ortes: 2 Las Vegas, NV
Written a while back: Last week, I went with a bunch of co-workers. I personally ordered beef meatballs with garlic parmesan sauce. The meatballs were delicious, and the sauce was okay. It was a good thing I ordered a side of spaghetti with spicy meat sauce; this sauce was much better. Maybe I wasn’t in a cream sauce mood. One thing I noticed was that the serving size of spaghetti was very small in comparison to the price($ 6.99 for a quarter of a bowl). They were out of garlic parmesan fries AND the Rainbow Cookie at the time! I made a huge mistake in ordering strawberry ice cream… DONOTORDERICECREAMIFYOUAREEXPECTINGNORMALICECREAM! It was more sorbet-like and had a disgusting taste. I was craving something sweet, and I could barely get through one bite. The customer service was«eh.» I don’t think they personalized the service or smiled at all. We had a group of tables together, but they ended up seating a group of people at the end without addressing us about it. They served me strawberry sorbet instead of ice cream at first; I had to correct it(although maybe I should have stuck with the sorbet instead). All in all, it was a not-so-stellar experience. The only thing saving this spot is location and the meatballs.
Amelinda L.
Rating des Ortes: 2 Las Vegas, NV
Well, my review is a bit late. This location has closed and surprisingly, moved. My visit was quite a few months ago, but it seems nothing had improved based on the slew of unsatisfactory reviews. My friends and I had an interesting experience. I thought it was a great night and a great dinner, but as it turns out, I must have enjoyed the company rather than the actual food and dining experience. While reflecting on the evening, I realized it didn’t go well at all and I found out that my friends didn’t care for the place either. It was dinner and we love getting a bunch of plates to share, so we tried three types of meatballs, a couple sides, and a salad. The special, Buffalo Chicken Meatballs, were really great. Probably the stand out dish for all of us. Which was sad because it wasn’t a regular item! We tried their Classic and Pork meatballs as well, not bad. The Chopped Salad was delicious and refreshing; we all enjoyed this dish the most. The sides were disappointing. I had to send the broccoli back to the kitchen because it was still cold from being frozen and not properly thawed. Odd since the menu stated it was«Roasted» not microwaved. There were no markings of it being roasted. I got a new dish(who knows if it was actually new) and instead of it actually being roasted. they added sliced garlic and warmed it up more. Yeah, nice. This is just inexcusable. How can a restaurant not prepare a dish the way they sell it to you and think it’s okay to serve something so outrageous? I know frozen broccoli when I see it! The risotto was horrible and the mac and cheese was okay. We did share a nice bottle of Rosenblum Cabernet. Overall, the meal was just okay. Unfortunately felt like things you could just whip up at home and mediocrely. Not what I was expecting from a restaurant that was so hyped with«celebrity» backing. Service was not very attentive or anywhere near decent that night either. We resorted to getting our own utensils and etc since no one seemed to want to assist us. It’s such a shame because it seemed like a great concept, I mean, who doesn’t like a good meatball(even Vegetarians and Vegans make faux meat or non-meat replicas)? The décor is cute and modern; a very hip and fun atmosphere. However, I don’t appreciate establishments that think they can fool people and get away with it. It’s dishonest, rude, and just bad business.
Allison B.
Rating des Ortes: 4 North Las Vegas, NV
I think this place is moving to Planet Hollywood from what their website says. I was just at townsquare on 10÷6÷13 and the location was closed down. We went there for lunch over the summer and enjoyed this place quite a bit. The service was decent but the food was really good. The pizza slices are HUGE and taste really good. My Mom tried the meatballs and I got a taste and was pretty impressed by the quality considering the price. I like that you can get a variety of flavors. The big winner though was the pizza. For the price you get tons of homemade brick oven style thin crust pizza. I am bummed they are moving to the strip though because the likelihood I would make the trip is very low. Its good but it isn’t THATGOOD.
Cynthia L.
Rating des Ortes: 3 Las Vegas, NV
Meatball Spot is alright. Small, simple menu. You got your salads, your meatballs(with your choice of different sauces), drinks(smoothies, shakes, cocktails, and other typical beverages) and also they serve gelato here. I ordered a chopped salad with chicken added for additional $ 3. The entire dish cost $ 12.99. What was interesting about this salad was there weren’t any type of lettuce whatsoever. There were chicken, tomatoes, cucumbers, onions, A BUNCH of tortilla strips, and corn. NOGREENS at all. The salad was really good… I just never had a salad with no lettuce. My boyfriend ordered the traditional 3 meatball entrée with choice of sauce. That cost around $ 9.99 I think. In our opinions, 3 meatballs, although big in size(and cue the«that’s what she said» remarks, ha. ha.) weren’t worth the price. We passed by this place a few times whenever we’re in Town Square. Glad we got to try it but it is not likely we’ll be back again. The small selection in menu choices + the price for what you get is enough to turn us away.
Keith A.
Rating des Ortes: 3 Las Vegas, NV
Daughter, her boyfriend and I hit the Meatball spot after watching a movie at the AMC. Even after seeing the below average reviews including the negative opinion from a good friend of mine, we still opted to try. We shared: Garbage salad(added gorgonzola $ 15) — very average salad — small, not much in the way of meat and cheese Chicken meatballs w/pesto sauce($ 9) — tender meatballs, flavorful sauce. we all liked it. Classic Meatballs w/spicy meat sauce(added cheese — total $ 12) — the winner of the group. Great flavors and the meatballs were very tender. Beef meatballs w/parmesan sauce($ 10) — meatballs were tender, average flavor but the parmesan sauce was very flavorful(kinda like alfredo sauce) service was good — drinks were properly refilled. Overall we liked the food. Prices waaay to high for what you get and the salad was sub-par but i’ll probably return(especially when I can give the desserts a try) pics posted
Peter S.
Rating des Ortes: 4 Las Vegas, NV
This review is on its HAPPYHOURONLY. It’s a nice watering SPOT for Happy Hour over drinks and bar food dishes at $ 3 each. Its happy hour menu is limited, however. UnilocalIERDETAILS: Happy Hours: — 2:30 — 5:30&9pm-close, M-F This establishment has a large, inviting, covered patio section, a pretty spacious dining area, and an attractive bar counter. I like its horse shoe-shaped bar counter, which has eye-pleasing, well stocked liquor shelves. — Well, its barstools seem to be a bit too high, however. There are enough Sports TV all around the restaurant. HAPPYHOURFOOD&DRINKS — The selection of $ 3 drinks is good, though limited to draft beer(4 choices), sangaria, and well drinks; NO special offers for wine. The menu of $ 3 bar food includes pizza slice(1 choice of toping) meatball slider, rigatoni, and spaghetti [– See pic]. I had a Guinness and a Kellerweissen beers; Meatball slider(choice of meat and sauce), and a slice of pizza. Beers were good as expected. But I had different ratings for my bar food. — The thin-crust pizza with pepperoni topping was very tasty and the slice was surprisingly large(- See pic). Excellent! — However, my slider(beef with spicy sauce) was not as good as I’d expect, for a dish that reflects the namesake of the restaurant. THAT meatball somehow lacked texture and taste, as well as being a bit on the dry side. The spicy sauce was not spicy at all, I needed to add some red pepper flakes to spice it up; adding a little Tobasco sauce would have been even better. EXCELLENTSERVICE — Its serving staff was friendly and efficient. The barkeep was super friendly and attentive. The hostess was very pleasant, greeting potential customers at the entrance, patiently explaining to them various menus items. The mgr and even the hostess came over to chat with customers, asking how they like their orders; later they said good-bye to customers cheerfully at departure, really making customers feel welcome! Yes, I will go back there for Happy Hour. — I think it’s a good SPOT for it with friends, especially BEFORE and/or AFTER a movie at the AMC. — BUT we would probably stay away from their beef meatball sliders. On second thought, for $ 3 only, though, I just might try their other signiture meatballs, and would ask the chef to spice up the spicy sauce before hand. —
Cathy C.
Rating des Ortes: 2 North Las Vegas, NV
My family and I went here after watching a movie… not my idea. I ordered garlic parmesan fries and the meatball slider sampler: classic meatball with classic sauce, chicken meatball with Parmesan cream and beef meatball with spicy meat sauce. The classic sauce and spicy meat sauce tasted identical so I didn’t taste variety at all. The Parmesan sauce tasted like pesto so I was left feeling confused as to what I just ate. I mean, the meatballs were quite juicy and sizeable so they weren’t that bad. The fries didn’t taste like garlic or Parmesan at all… it was salty but that was it. The servers reminded us of «Jersey Shore»…Ronnie, Mike«The Situation», Pauly D. And the meatballs reminded me of… well, Snookie! It wasn’t the best service I’ve had. Our server was already giving us the check without even asking us if we wanted dessert or anything else. He probably had some fist pumpin’ to do and was in a hurry. For dessert, I got a scoop of Nutella gelato. It was ok… not the best Nutella gelato I’ve had. It tasted like dark chocolate with lots of sugar and bits of hazelnuts. Somebody in our group got a Black and White milkshake and loved it. It took about 20 minutes before we got our desserts. How hard is it to scoop ice cream and put it in a cup? Does it take 20 minutes? I was watching the lady behind the gelato station — I hope she doesn’t have any plans of working for anywhere that requires speed and alertness.
Francine G.
Rating des Ortes: 3 Las Vegas, NV
I sure do love me some meatballs… we decided to try this place out since we were hungry and it wasn’t as busy as the other restaurants. The hostess was friendly and talked about the menu before we made our final decision to eat here. New spot so minus well try it out. I didn’t know what to get and I asked our server what he recommended, he said the classic meatballs with the tomato sauce. I didn’t go with what he said since I’m trying not to eat red meat so I went with the turkey meatballs with the mushroom sauce. It was delicious! I would get it again. The garlic fries was delicious… but you really can’t mess up fries. I only gave this place 3 stars since the service was excellent, he forgot our waters.
Melissa V.
Rating des Ortes: 5 Henderson, NV
5 stars because it is well-deserved. This was my second time here. My first time was with Mary-Christine and it was an awkward experience, but I try not to judge harshly because they just opened. Anyone’s who has eaten here once and was disappointed, needs to try this place again. Seriously. What’s hard to believe is why this place only has 2.5 stars. Seems oddly suspicious of someone trying to sabotage the reputation here. From start to finish, my Sunday dinner was better than expected. My husband and I, brought an out of town guest here for them to try something new. Ramen, KBBQ, and sushi was getting old, so why not try one of the newest places at townsquare? What we ordered: — Chicken meatballs w/parmesan garlic sauce — Chicken meatballs w/buffalo sauce & blue cheese — Slider trio(classic with garlic sauce, pork & pesto, turkey & mushroom sauce) — Side of garlic mashed potatoes — Minty goodness ice cream cookie — Nutella gelato — Salted caramel gelato Service: Matt served us as was great! He was nice and attentive without hovering. Our cups of water were always full. Food came out in a timely manner. The overall establishment has great servers. I observed the interactions the other servers had with their guests and I was impressed. Food verdict: Meatballs were cooked to perfection and we all had plenty of sauce to swirl our meatballs in and the one piece of bread that comes with it. Our out of town guest ordered the slider trio and was very satisfied. As a lover of pesto and mushrooms he was able to try multiple flavors. He loves anything mushrooms and loved his meal. Garlic mashed potatoes were a good side to share with three people. Dessert…that NUTELLA gelato though! $ 2.99 a scoop and it’s like ferrero roche in the gelato form. Great hazelnut taste. The salted caramel was good, but not great. Don’t worry, there are plenty of flavors for everyone. I look forward to trying more in the future. The ice cream cookie was hard as a rock and too messy to eat with the hands; therefore, you were lucky if your spoon was able to cut a soft spot, but still yummy. Suggestions: How about a bread basket? So that we can dip it in our leftover sauce =P How about a simple survey when the check comes out? Maybe we can vote for a future meatball flavor combination? You know, a little something to keep people coming back for.
Molly T.
Rating des Ortes: 3 Los Angeles, CA
3.5 stars, not the 2.5 that I was expecting. I was pleasantly surprised. With all the terrible reviews, I wanted to stay away… but sometimes, you gotta take a chance. I dove in head first with my friend last night, and it was none too shabby. First, let me say that they are definitely paying attention to their reviews on Unilocal because the service was spot on. It was fast, friendly, and the manager came over to see how we were doing. A-OK in my book! I ordered turkey meatballs with pesto, and melted the cheese on top. The meatballs were tasty and the pesto was delicious, too. It was a creamy pesto, though, not usually my favorite, but it was alright. The major gripe I have about the place is the prices: $ 9 for meatballs, fine. But saying that they come with french bread when they literally come with one piece of crostini is not cool. $ 3.50 for a soda, absurd! $ 1.50 for cheese on top of the meatballs, mmmno. And finally, $ 7 for a side of garlic parmesan fries? I want fries dipped in golden ketchup for that price. It was not worth it. Stick with the meatballs, sans cheese, skip the garlic fries, and just drink water and you’ll have a great time.
Brian A.
Rating des Ortes: 2 Las Vegas, NV
If you read a few of these reviews, you will notice people have had a real issue with service at this place, I could not agree more. To be fair, our server was extremely attentive and very friendly. Of course he was not old enough to serve alcohol, so our beers arrived after our food(20 minutes). It is apparent that management has done a poor job of delegating tasks among the staff, because the place was overflowing with employees. With the number of staff on hand, there should have been no excuse for the delay. Then we came to learn that this place is owned by the same person who owns one of the nightclubs on the strip — and then everything made sense. Nightclubs are notorious for putting service last on their list of priorities: pack them in and upsell everything — and if they don’t come back, who cares, they’re probably tourists anyway. Honestly, I was not a big fan of the meatballs. First of all, they absolutely skimp on the sauce. For the size of these meatballs there was not enough sauce(on any of the varieties we tried) to last through one meatball, much less two. And then there are the meatballs themselves — while some people may like this recipe, I found it to be too harsh and dominated by a single spice, which I failed to identify but overpowered the meatball so much as to not taste anything else.
Andrea K.
Rating des Ortes: 4 Las Vegas, NV
Yum yum if you are a fan of italian food(mainly meatballs) this is the place to go! My uncle and I just dined here tonight and it was great. It’s conveniently located in town square-so you can go shopping and grab a quick bite to eat here! You can get lunch, dinner or a quick snack here and is located where the old NU Sanctuary was. I love the atmosphere here. You can dine inside or outside which is a nice option on a day like today because it was soo nice out. Today I ordered the cookie explosion milkshake. If you’re a fan of Oreo milkshakes I recommend this shake because that is what it is. I loved it because I love love Oreos. The last time I went here I got the peanut butter milkshake. I don’t know what one is better-it’s a toss up. All I can say is their milkshakes are bomb. For my meal I had the special meatballs of the day which was Mediterranean Lamb topped with their spicy meat sauce. It was awesome! If you ever go and this is the special I recommend it. The flavor was great. I also loved the sauce. I’m a fan of spicy and if you are too then get this sauce. I didn’t have room for any gelato or dessert by the end since I kind of considered my milkshake my dessert but their gelato looks like something I would want to try in the future. Meatball spot also offers sides of pasta and pizza. With all these different choices I know I will be going back for a third taste session!
Shirley B.
Rating des Ortes: 3 Henderson, NV
Ended up here for lunch since the place wasn’t too terribly busy and it also happened to be participating in Three Square’s LV Restaurant week. There was no any special menu on display for Restaurant Week. Basically you got to pick off the regular menu but instead of the listed three meatballs you only got two with your choice of sauce, small size salad and ice cream sandwich for special price $ 20.13 Got in my order and I waited… and waited… and waited some more. My server did come to me and apologized 20 minutes later about the long wait. Kept myself entertained eavesdropping on convos… table near me was all gaga over Chef Carla, that’s why they were there… the other table was complaining that the restaurant was out of 4 wines… then there was me still waiting for my food. 40 minutes past the hour both my salad and entrée finally! Asked my waiter to go ahead and put in my order for the dessert so it would be ready by the time I finished up my meal. Salad was good, liked the chunks of Gorgonzola and the light dressing but it would have been nicer if the arugula and pears were a little colder. The salad was at room temperature and had me wondering if it was sitting out there and just didn’t get served to me on time. The meatball entrée: Portion wise fit the price. Which by the way is pretty reasonable. Taste wise: It was alright. I guess I was expecting more of the«wow» factor being this was a renowned celebrity chef and all. The texture was good but as far as the herbs, the flavor wasn’t there. The pesto sauce was it’s saving grace. BUT Chef Carla’s meatballs are not as good Bistro Pizza’s meatballs and their meatball sliders. Chef Tyler nails it especially his marinara sauce! The Bananas Foster came just in time. The rainbow sprinkles gave it a fun looking presentation. The white chocolate shavings that surrounded the cookie was brilliant. There was one problem though. The ice cream sandwich was frozen and hard as a rock! I tried digging into it with my spoon and it wasn’t happening. I took a butter knife from another table and started chipping away. Voila! I finally I broke off a piece! The banana ice cream was pretty good. Too bad I couldn’t eat much of the macadamia nut cookie though, it was frozen solid. Oh well so much for dessert. When I got my check the server said«Yeah they’ll know and I guess so» when I asked him if the proceeds will go to Three Square because I didnt see anything on the receipt since I was charged for regular menu prices. It had me questioning if Three Square will get it. I sure hope so. The place is hip, the concept is cool, front house did their best, but the way too long wait for that not so spectacular meatball to appear, room temp salad and rock hard dessert It’s 2.5 dining experience, but I’m rounding out this particular visit to a 3, because it’s Restaurant Week, gotta support the businesses that are participating.
Monica D.
Rating des Ortes: 3 Las Vegas, NV
Not bad, not fantastic. Everything was just… fine. A friend and I ate at the bar at about 9:30 on a Saturday night. It wasn’t very crowded, so everything came out quickly. we ordered mojitos(mine was strawberry, hers was pineapple), and those were very good. I liked the concept of the restaurant– you could order meatballs(3 large balls, you pick the meat and sauce), for $ 7.99. You could also get sandwiches, salads, or pizza. They also had shakes and varieties of ice cream sandwiches. I ordered the chicken meatballs with the spicy meat sauce, and my friend got the turkey meatballs and the parmesan cream sauce. I liked her sauce better, but my balls better(ok, every time I type«balls», I can’t help but chuckle… yes, I’m secretly 12). The bread was pretty good– we ordered extra bread, but a bit too hard. Service was fine, and it is a cute, casual place to eat. I think that this is a fine choice, and the prices reasonable, but I just wasn’t «wowed» by the balls(snicker). I am glad I tried it out, but I don’t know that I’d make it a point to return over and over.
Scott H.
Rating des Ortes: 3 Norman, OK
I hit up Meatball Spot for lunch. I didn’t want pasta, but they had a meatball sandwich and a burger, so I thought I would give it a shot. A lunch special was the meatball burger with a side of parmesan fries for $ 9.95. This is a very good deal based on pricing on the menu, but I got mozzarella which added another $ 1.50. The fries were fantastic, a 4 star dish. Crispy, and full of parmesan and garlic flavor. I don’t know if I would change anything about them. The burger, on the other hand, was not as huge of a win. The bun was nice and soft, but lost its integrity after a few bites of the burger when the juices began to run. I ordered it medium, but it did not have any pink in it. Also, the burger was dry, and only served with ketchup on the side. I ordered some of the mushroom gravy as a side, and I’m glad I did. This had an excellent mushroom flavor, but was a little on the thin side. However, it definitely improved the burger and the meal overall. I expected more from the burger, which I presume was made into a patty from their usual meatball mixture. I will say the service was fantastic. Drinks are served in smaller type mason jars with a handle. I order my drinks with extra ice, and it was filled to the top, which I like. But, it meant that with a glass this small, my drink was nearly empty after 3 drinks. It didn’t matter, because my server was so spot on it never got close to empty. Refilled very quickly and without having to ask. Also, he was not overbearing and trying to upsell me on desserts or anything. Excellent service. I’ll probably return and try the sliders during happy hour. But, the burger did not overwhelm me. What saves this place from getting 2 stars are the fries and the service.
Mandi L.
Rating des Ortes: 2 Las Vegas, NV
They say 3rd time’s a charm, but my 3rd visit here was anything but. My last review for this place was the first time I came, and then I came another time and it was again just okay. I was invited by my boss to try it again today for a lunch meeting. She’s a vegetarian and was invited to try it out because they have vegetarian meatballs. Imagine the blow when we were told they were out of vegetarian meatballs. Being a vegetarian who doesn’t eat salads, she decided to order cheese pizza and mac n cheese. She liked the mac n cheese, but her pizza was stone cold. I ordered the classic meatballs in spicy meat sauce. They were kind of dry and just okay. I also ordered the cucumber and tomato salad, which was actually very good. I would have given my meal 3 stars, but alas my boss’s experience continued to go downhill. She ordered a vanilla ice cream sandwich for dessert, and they were out of it. Again. So she decided to just get a cup of coffee and it was luke warm. The server didn’t even offer her cream. Also, while we were waiting to order coffee and dessert, he walked by and said, «do you need anything else?» The person we were with said«yes, actually» and before he could finish, the server said«your check?» How RUDE! I’m pretty much over this place. Nothing there is worth a return visit. I wouldn’t recommend it to anyone.
Michael A.
Rating des Ortes: 2 Henderson, NV
Nice new location in Town Square. Meatball Spot is a new concept in dining. Meatballs are the entrée and you order sides to go along with them. I tried three different meatballs and they were all good. The Vegetarian at the table said her veggie meatballs were dry and not that great. Caesar salad over dressed with a not so tasty caesar dressing. Didn’t eat it. Bread was horrible and they don’t offer garlic bread. Side of pasta was small, but good and not pricey. Sangria was like no other I have ever tasted — and not in a good way — too sweet. Server was knowledgable about the food, but once the order was taken she never checked back on us. Hostess were dressed nice and the uniforms for the servers and managers looked sloppy. It would help giving the servers a waiters apron around their waste. interior design is very well done. One of the owners Steve Davidovici(Stevie D) was there barking orders to everyone in site — this was very annoying to us and the guests around us. He was loud, rude and lacked any people skills dealing with staff. We mentioned this to him and he was so shocked we said anything, he abruptly turned around and walked away without saying one word. I was in the restaurant business 15 years and I have never seen a reaction to a customer complaint like this. Very unprofessional Stevie D! Chef Carla was seen walking around the restaurant but not stopping at any of the tables to find out how they were enjoying the food. Some of the recipes still need to be tweaked. They need to bring in an experienced front of the house manager with good training and people skills to get the servers where they need to be. The Kitchen should be asking for feedback when it comes to the food.
Philip T.
Rating des Ortes: 3 Las Vegas, NV
This is a nice new addition to the other restaurant choices around Town Square. Not sure what’s with all the one star reviews but I would put this at a solid 3.5 stars. Atmosphere was pretty cool and the service at the bar was fine. We went with the classic meatballs with spicy tomato sauce(not spicy) and mozzarella and also got an order of 3 beef meatballs with mushroom sauce topped with provolone and fried egg. The cheese and egg are a dollar extra and each bowl of meatballs comes with a piece of bread. We also ordered the«garbage salad» which was a nice mix of salami, cheese, olives and the other usual suspects. The meatballs themselves were damn good. The classic was very tender with it being a mix of pork, veal and beef. The beef meatballs were a lot more solid and went well with the mushroom sauce. We both wished there was more bread with the orders and asked for an extra piece which they kindly gave at no extra charge. Maybe the meatball sandwich is what I’d get next time. It was also kind of weird to just have meatballs as a main course for dinner. This seems like a snack place for me. Or you could go with splitting an order of meatballs and go for more sides like pasta, risotto or vegetables instead. I am not sure if they have happy hour but it sounds like something that would be a big hit here.
Hanie M.
Rating des Ortes: 2 Las Vegas, Vereinigte Staaten
We Went there on Opening Day with High expectations So let me Start we arrived @2 the nice hosts told us they will Open @3:30 so we came back at 3:35 still closed. She told us they will Open between 4:30– 6:00 . So we decided to See a Movie came back & they were Open. Yaaaayyyy Our Server was very nice& Motivated Like: ordered mojithos & Coke. Nice Fancy Glasses. Cocktail was excellent. Food: they openend& didnt Serve meatballs the First Day(yes right its called meatball Spot & they dont have it) So we ordered ½ Tray Pizza. With mushrooms. Pizza was ok nothing to Talk about. I like it thin crusted this Pizza was like ciabbata Bread thick. :-( We ordered small Salats. César & fennel and something. Both tiny but Good Stuff was very nice, attentive Just didappointed that they didnt had meatballs. So we waited few Hours & had to eat Pizza. :-( On the Way Out we discovered gelato so we ordered 2 Cups coconut ‘& straciatella. Both yummy It Took the stuff Almost 5 min to prepare the 2 Cups. Yes & we had Time to watch the stuff. Totally untrained, helpless Putting icecream on plates & then fillling the waffle Cones From the plates into the Cones. It Looked funny. ;-) very unprofessional. The Whole Place had Around 40 waiters & None of them really Looked like they know what they Where doing. The average Age was Teenager Age i guess… Outside in Front of kabuki we found some of the waiters(Asiens Around 16 – 20 years.) Having Fun, Smoking, making Fun of the Place. So all in all the Whole experience was weird. A tip for the Manager, Train your stuff, dont hire Teenies who cant represent a Restaurant. I dont care about the Age more about the behavior. Its Not a Kindergarten its a Restaurant. Why 2 *? Gelato wa Avery Good. Not too Sweet. & the nice waiter. Enough Said. :-)