Oasis Gateway Apartments

DO NOT MOVE INTO THIS COMPLEX. I was hypnotized by the reasonable rent and large space, but the management makes this place unbearable. And now that Greystar has taken over it’s only gotten worse. They have spent 3 months renovating that stupid office where you can’t seem to get anyone on the phone. Meanwhile, they’re computer system is overcharging tenants for utilities and there’s no way to fix it online. You have to go in the office. NEWSFLASH, most people work 9 – 5 and don’t have the time to come into your office to fix a problem that YOU created. I should have moved out of this place after I had to switch units due to flooding issues, but I didn’t. Now I’m regretting it big time. No worries though, as soon as this lease is up, I AM GONE. I would never recommend this place to anyone.

***DO NOT MOVE IN HERE!*** very bad! The management is horrible! The rent is high. they tell you it will be 769 around there a few months later you’ll be paying like 887! You will regret living here! The apartments smell they don’t clean before you moved in the smell doesn’t go away! The pool is always closed the gym is closed! Bad bad. Iast but not least we had little scorpions in the apartment we already killed like 5 of them. Dangerous for kids! Please do not MOVE HERE! rude management!

DO NOT MOVE HERE! New management took over at the beginning of the year and now things a worse than ever! Pools and hot tubs are constantly closed… Gym has broken down equipment, office staff is rude and lazy. Repair submissions are constantly ignored. High charges for water bill monthly, not insulated well within the apartments resulting in $ 250.00 power bills each month during summer (appx 5 months a year span). Garbage is picked up weekly so bins are always overflowing and there are roaches everywhere. During the time I have lived here I have never seen a pest control van here.

Terrible management. The pool has been closed forever and they always give excuses as to why its closed.

We moved in because of the low rent and two pools, two hot tubs, workout room, and beautiful apartments.
The model apartment was more updated than our actual unit, which was disappointing, but we still loved our apartment. The apartment was spacious, patio area big, ceilings high, and outside of the buildings well maintained. The giant tub in the master bathroom was amazing. The layout was nice and we rarely heard our upstairs neighbors and never the neighbors on the other sides of our walls.
The amenities were lacking the entire time, though, and were the reason we ultimately moved out. The pools and hot tubs were consistently out of order for months at a time. When we moved out, the pool was a green sludge pit and had been for several months. The hot tubs were not working. In our time there, the complex had gone through 3 apartment managers. We had problems with getting the office employees to respond to maintenance requests or questions.
Our neighbors were friendly and we never had any problems with crime. It’s a pretty quiet complex, except for the pool areas when the pools are working. The maintenance guys were really nice as well, and when maintenance requests were passed on through the main office, they were really quick to respond and did a great job fixing up whatever needed fixing.

DO NOT MOVE IN HERE!
I moved in to what I thought was a great apartment about 2 years ago. Things seemed ok, but then fell apart. Security lights in the back went out, and after 4 written and 6 verbal complaints, nothing changed until my car got broken into. Lights got fixed for about 2 months and then out again. More unaddressed complaints. Pure negligence on the property owner’s behalf.
Last night my upstairs window was smashed in in a break-​in attempt. Thank god my downstairs neighbor confronted the guy who smashed the window and chased him away (so much for the on-​site security guard who spends most of his time camped out in the air conditioned mail room)
I don’t feel safe here, nor do I feel the management cares for my concerns.
Again… DON’T BE FOOLED BY THE NICE OFFICE! IT’S ONLY BAIT! (nice of them to spend time and money painting and fixing up the front office area, but not fixing the broken front gates and carport/​building security lights)

It’s Summer time! «Vegas Season,» as they say! I want ALL of my Unilocal friends to get over here for a cool dip in the pool!
That pool that was to be fixed two months ago. That pool will admittedly take several more months to complete, according to one staff member. A large pond of nuclear green scum isn’t attracting the greatest residents, forcing decent ones to move out while crime moves in. Well, even deeper, anyway; than what was here when I was robbed (see my tip.) Rent is pretty low due to this; too bad I’m overpaying by a large degree now, eh? Not exactly 2005-’07 housing bubble & crash, but it sure makes the circumstances that much more difficult to swallow.
The office will be moving to an apartment, meanwhile the office will be converted to additional apartments (???)
I’m in the process of writing a more concise review — I’ve yet to even get the the life threatening lack of maintenance, and poor customer service.
I’m also trying to get clarification from corporate; in order to be fair to both sides. This WILL BE updated.

after the rain season we had I noticed alot of water damage actually 3 – 4 places in my apartment. In the master bed room there was 2 areas one actually had a small hole the size of a golf ball going threw plaster, I had to re arrange all my stuff into the secondary bedroom. After calling 6 times to find out what the heck was going on, I finally said I would vacate my lease if matter wasn’t resolved. They basically patched the interior. However after talking to the contractors that did the roof work, they said it was in bad shape. I am still waiting for maintenance to come back and finish painting the areas witch they spray painted over. Most of the fixes here are done with caulking or paint seriously I have seen it. I also had the carpet people here. They said that they can’t guarantee carpet being nice because the apt complex only wants patched areas in the carpet removed and fixed. Even they looked at me like wthell. I am calling again monday to figure what’s going on. I still advise looking elsewhere. I am 30 something and never have had to complain about something so many times that its getting me pissed off living here I just can’t wait till my lease is out so I can move. If they get me for any type of carpet thing on move out, expect another wonderful review about this place

All that glitters is not gold indeed. …Let me start of by saying the model apartment is beautiful. New appliances, brand new carpet, everything is shiny and new. Well I really can’t say that about my apartment, I really wasn’t expecting everything to be shiny and new but I wasn’t expecting to move into a filthy apartment either. I had to clean everthing. The appliances are from the stone age and if you don’t give maintenance permission to enter expect to wait three weeks or more to have something fixed. The upstairs apartments flooring feels super unstable due to what seems to be previous water damage. I do have to say they try and keep up the grounds as clean as possible but the pools are gross one is never in working condition, and the other is always dirty. I really cannot wait until my lease is up in six months. .Renter beware! !