Pizza Hut

Poor quality of customer service. This Pizza Hut cannot handle the over whelming amount of customers via walk-​in or telephone. Open another Pizza Hut!

Horrible customer service they don’t know anything about customer service. They let people cut in front of you when you order online. It doesn’t matter if they had already paid with in store or online order. The pizza is good but the service sucks I will be ordering from a different Pizza Hut such a shame since its only 2 minutes from my house.

Ordered a pizza online to be delivered to a friend who just had a baby. He put $ 0 as a tip because it wasn’t him paying for it and they put a 1 in front of the 0 giving themselves a $ 10 tip. I called and told them about it and have yet to hear back.

Horrible Service!!! Pick up time was 7:40 and we didn’t leave till 8:05. They told us our pizza would be out in a couple minutes so we waited, after waiting for 20 minutes the girl pulls out the same pizza that was sitting in the warmer when we got there. Idiots!!! I didn’t want to ask for a fresh pizza because they all looked like the type of people to spit in your food after complaining. After getting home pizza was cold. What a waste of money, I will I never go to Pizza Hut again!

If you want pizza… sure it’s Pizza Hut. If you want hot or at least warm pizza… get a microwave or make your own. Either one will be quicker. Hour and a half. Not sure what else to say really. Disapponted.

I ordered two pepperoni pizzas and I just finished a day of moving to this side of town and I was tired and SUPER HUNGRY!
I ordered carry out and it said it would be done in 25 minutes, so I show up and it wasn’t close to done yet I had to wait another 20 minutes.
Normally I’d be pissed, but ANITA was amazing! She communicated to everyone who waited and was working her butt off for everyone!
She gave me plates because she knew I just moved into my place.
The pizza was good.
But my review isn’t about the pizza it’s about Anita who made my night less angry when I was tired and starving from moving all day.
Give this lady a raise most employees at pizza places are rude and I never really have many stand out experiences at any chain pizza restaurant.
Because of her I’ll order again.

I placed an online order at 11:33am. I ordered a large pizza, pasta, bread sticks, boneless wings, 1 ranch, 1 garlic, and 1 marinara (they NEVER bring marinara for the breaf sticks with the pasta). My total was $ 30.33 and the email said it would take 30 minutes. 12:03 came and went at 12:26pm (23 minutes late) the driver said he had to go to Rhodes Ranch, but he was on his way to my place. 12:33pm, 30 minutes late passed. At 12:40 I get the knock. The driver was nice and apologetic, heck he threw in 2 additional sides of ranch because I waited so long!
I regret not canceling my order. But I had 4 starving people waiting! So we sit down at our table and start serving. First thing I notice is the crust is pale, I take a bite, it’s cold and mushy. I take a look at the crust and it looks so underdone! So not a single person ate enough for one person. It pisses me off that I’m stuck with $ 30.33 of trash, literally inedible crap. So I look at my reciept, it says my pizza was delivered at 12:12pm…uh no, the driver called 14 minutes after that. So I start piecing the puzzle together. The driver drove all the way to Rhodes Ranch first before coming the .5 mile to my home. You know, it makes sense in my mind that going the shorter distance first to deliver hot food is more practical then driving my food around in your car for more than 20 minutes before bringing it to me.
The reciept specifically says call the store with issues, so basically don’t go and call corporate or post a 1 star review on Unilocal without giving them a chance to handle it! Ok, I called. A girl answered the phone, I asked for a manager and was put on hold. Same girl (I think, of course MANAGERS never introduce themselves) answers the phone saying she was the manager. I explained my food was cold and inedible. She took my number and put me on hold. My signal failed. I called right back and a gentlemen answered the phone. I explained that my signal failed and that I was on hold for a manager. He said, HE was the manager (maybe everyone is a manager) and that he took the food out of the hot box himself and sent it with the driver, so unfortunately there is nothing he can do. I simply say okay and hung up. He didn’t ask me any questions or even had a gentle tone. He was a douchebag, very smug. Now I am stuck making CEREAL for my son till I’m able to go to the store. Thankfully I’m moving!
I called corporate, screw you Pizza Hut on Rainbow.

Pizza Hut had a nice deal online — 2 mediums unlimited toppings for $ 14. I got the supreme and a primo meat. Both pizzas were loaded with toppings and made exactly the way I wanted. The cashier was very friendly when I went to pick up. The –1 star is because the pizza was a bit undercooked and soggy.

I’ve never been a huge Pizza Hut fan but every now then I will give it a try. The few times I have visited this location the number one issue is consistency and service. Sometimes my order is perfect and correct… other times it’s completely wrong. Their delivery service is much better than their walk-​in service. I’m not sure why I did but I waited 10 mins once before anyone came to the front and realized I was their. Even with that I have had some really good pizza from this location.

Well now I know not to ever order a spinach pizza from here ever again … Next time I’ll go to the grocery story & buy a frozen pizza & a bag of spinach & just throw the spinach on top … Or stick with dominos where they actually cook the spinach in /​with the pizza. On top of that. The pizza is dry !!! I’m upset because I was really craving this.

I went to this place June 21^st 2015 the pizza was dry the bread was dry the employees seem to be lost. It was horrible I normally don’t go out of my way to write a review but that’s how bad it was don’t waste your money I will never go there again.

I decided to give this Pizza Hut a second chance and they did much better the past couple of times. Was having work done on the house and ordered pizza for the workers. Asked for a specific time for the delivery and both times they delivered just before or on time. The delivery staff was friendly and brought the pizza warm and undamaged.
The new pizza with the choice of crust and drizzle are very tasty. The Buttery Garlic crust and Balsamic Vinegar drizzle are my favorites. The pizza is pretty standard but the Buttery Garlic crust and Balsamic Vinegar drizzle make the pizza pretty special. Pizza Hut’s prices are easy on the wallet also so I got to give it to the on the new style pizzas — definitely knocked one out of the park.

I ordered chicken wings today from the rainbow location in Las Vegas, and I usually love pizza hutts chicken wings and since it was wing Wednesday, I figured I go and pick some up. I get home and open the box it locked like soggy chicken wings in a puddle of sauce and it was barely flavored. Ruined my chicken wing craving at pizza hurt for life. Do not waste your money on wings here your better off going to wing stop. Horrible quality

Tastes like pizza. But be prepared to wait at least 10 minutes after when they say your order will be ready.

I have this Pizza Hut a «re-​do» because if I would’ve left a review after the 1^st time I came here it wouldn’t have been very nice. However after having the bad experience I did I called the manger and explained that this particular location has to be one of the worst on the southwest part of town. I received a credit on my next order and decided to give them another chance since after all it was on them! Now even though my experience last night was better than the first I can’t say that I would use this location unless I absolutely have to. My pizza’s came out just how I asked and although I feel like they were extremely cheap on the cheese it satisfied my hunger! I think that most of the other bad reviews that you read about how slow the service is and the quality of pizzas that they prepare are 100% accurate! I will continue to use my favorite one located on Durango and Peace Way :-)

9:30 PM 3÷1÷15
Walked in to find it not busy. We’re the only people here. It’s dirty to me, there’s mud everywhere & I had no place to wipe my foot walking in. It’s been raining all day, I doubt they mopped.
Alexis our cashier was not friendly. I could not understand her at all, she was covering her mouth. Had a miserable tone & held no eye contact. I didn’t even know the total.
$ 15.12 for a Stuffed crust EXTRA cheese ($ 2).
Perfect location. Hated the service. Food was hot & delicious when we got it home. 4 out of 5 rating for the taste. I hated the service 2 out of 5.

I called the store after the order I placed was 2 hours late. Whoever answered was extremely rude and said the delivery driver didn’t get a response at the door so he cancelled the order. I knew no one had been to my door and they didn’t even bother to call the number I gave them when I ordered. He resent the order. Later, the delivery driver calls me from the wrong address and argues with me that this is the address I gave them. If I wouldn’t have ordered online, I wouldn’t have proof I gave the correct address and phone number. Delivery driver finally got here and is talking on his cell phone the entire time, only stopping to hand me the bill and of course the pizza is cold. This place is a joke.

Wow! These are some downright brutal reviews!
I am not a huge Pizza Hut fan, but it is pretty cheap. After having Rosati’s a lot lately, we decided just to throw something different in the mix. A large pizza was less than $ 10, which was substantially cheaper than the Rosatis’s equivalent (as much as I love it).
We ordered online and the pizza was ready right when it was scheduled to be picked up. When I went to pick up the order, the lady working the counter was polite and friendly. I honestly can’t believe this is that same place that earned all these scathing reviews!
As for the pie its self, well, it’s a Pizza Hut pizza. It is what it is. It’s doughy and thick and always seems to be a bit too greasy. It was alright for a quick fix for our little party for the night. One thing I will give them is that there were copious amounts of toppings on the pie. No skimping out there!
I was undecided between 2 or 3 stars for this review, but for what it is, Pizza Hut is okay. Don’t expect to be blown away, but it is cheap pizza.
This can’t hold a candle to some of the other Pizza places in the area (Grimaldi’s, Rosati’s, etc), but it is serviceable for a chain pizza. Honestly I don’t see this being a regular destination for me.
It is what it is. Which is just a-​okay.
3 stars.

I had a waxing session next door at tbs for 830 and the taxi I ordered took 55 minutes to pick me up (they originally told me 20 min). Well it was 9 so I basically got kicked out and was left stranded on the street to die.
After wandering on the streets for a good five minutes I got scared and decided to walk to Pizza Hut to asked the employees if they would be so kind to take me in. They said yes with open arms. Everyone was very nice, one guy even offered to take me back in his Charger… But I politely declined.
5 stars for keeping me safe and warm. I’ll never forget you guys!

Suppose to be Pizza with EXTRA SAUCE. NOT. When I insisted on a refund the Manager in duty tried to tell me they have no way to refund an order placed online. DO I ADVISE YOU NOT TO PLACE AN ORDER ONLINE. He then told me that he personally made the pizza and he was «positive» he put extra sauce on it. I would order elsewhere and will for now on.