Breadsticks where horrible they are like if someone sat on the and the pizza was NOT cooked all the way Worse Pizza Hut ever So depressing after a hard day at work to get shitty food
Holly B.
Rating des Ortes: 5 Henderson, NV
Five stars for great customer service! My son received a coupon for a free personal pizza from school. For some odd reason the store didn’t have personal pans available so upgraded us to a medium pizza. Nice that someone took the time to talk to the manager and was able to accommodate us.
Islek S.
Rating des Ortes: 1 Las Vegas, NV
My coworker got us pizza from here. My cheesy pizza was good but his pepperoni pizza gave him instant food poisoning :(I love pizza but cant say I feel comfortable returning here.
Christy H.
Rating des Ortes: 4 Henderson, NV
Wow, I was surprised by the negative reviews. We’ve gotten pizza here a couple of times, and not had any issues. I was there last night, and the staff was super friendly, pizza was ready when I got there, and hot.
Melissa E.
Rating des Ortes: 1 Henderson, NV
This place doesn’t even deserve a 1 star. Placed my order at 414 for a 6pm delivery, Called the store at 630 to check on order. Was told their was a mix up with my order and that it was leaving the store now. Had a call back about 5 minutes after that that said my card had been declined when my order was placed therefore my order was not coming. When asked why nobody tried to contact me was told by the manager Steve that one worker and multiple drivers tried calling me, untrue first of all, and second if my card declined when I placed my order why on earth would multiple drivers be trying to call me if it never left the store. Horrible customer service and they definately dropped the ball. Steve the manager has no handle on his crew or the slightest clue what his workers are telling customers. Will never recommend nor give this restaurant another go.
Jonathan A.
Rating des Ortes: 1 Las Vegas, NV
Horrible. Manager Steve is full of excuses and doesn’t care about my concerns or care about customer service. Corporate will hear what I want to wright on here. Never ever will I spend my money here again.
Lauren-Elizabeth N.
Rating des Ortes: 1 Cedar City, UT
omfg. second review ever and only because i am so mad right now. i have tried again and again to give this place a chance and they have failed me every time. coming from a morning cook at a Pizza hut in utah i can understand how sometimes a mess up occurs, but when it’s repeatedly there is no excuse. firstly, my pizza was cold(I CARRIEDOUTTOOHOWDOESITGETCOLDINTHEWARMER???) and had barely any pizza sauce, the toppings were sparse and the wings were so soggy i couldn’t stand eating them. it’s one ladle of sauce per 8 wings which is enough to coat the wings but not remove the crispy-ness. ugh. so done giving them a chance. save yourself from horrible pizza and order some place else. (if i could give this negative stars i would)
Jen R.
Rating des Ortes: 1 Southeast, Las Vegas, NV
I can’t even give this place one star. Terrible customer service. The guy hung up on me because he couldn’t get my order right and I asked to speak with someone else then the manager when he refused to get someone else. If you get paid to take pizza orders then do your job if you can’t then find someone who will. Or find another job!!!
Carrina R.
Rating des Ortes: 1 Las Vegas, NV
Made a account just to right this review and I wish there was a 0 I could give. I ordered a pizza from them and didn’t receive it till 1 ½ hrs late. First off it was warm to cold and the cheese was already hardening. Why this was idk since I stay about no more than a mile down the road. I bit into the pizza and nothing but dough! I called them and asked if I could talk to the manager which was Veronica and she was completely rude once I told her what happened. I spoke to her very calmly and never once was rude. When I asked for my refund she told me she’ll give me a credit and next time ask for my pizza well-done! WTF who orders a pizza undercooked for there to be a option to ask for one well-done? First of all Veronica dough needs to be cook to a certain temperature since it contains eggs which can lead to a food borne illness smart ass. Even though I already knew it was BS I called 2 other pizza huts and confirmed there wasn’t a such thing. NEVER will I EVER order from Pizza Hut again. Last Pizza Hut I tried was a complete disaster as well. Pizza Hut please train these franchises a bit more.
Dennis P.
Rating des Ortes: 1 Las Vegas, NV
We have tried this location twice and I’m sorry to the workers that care but this location royally sucks!!! The first time pizza was undercooked and pretty cold now this time the pizza was room temp. they forgot the chicken wings and it was 30 – 40 minutes later then they said now I can understand the problem with the delay of time because of the construction on Eastern and the time we ordered at(5:00 rush hour). They did replace the chicken wings(that were forgotten) by delivery but guess what they got here in 20 minutes piping hot. Why can you get me something you forgot in record time but cannot get me food to my door when you say! The things that make you say hmmmm! Anyway my family and I will go back to supporting the mom and pop pizza joints around here that care about people! Support your small businesses Las Vegas forget about these corporate people that don’t give a crap about any of us!!!
Mas B.
Rating des Ortes: 4 Henderson, NV
Pizza Hut added more ingredients and this was delicious. Amanda was very friendly. We carry out our food and it was on time. Thank you.
Jessica P.
Rating des Ortes: 5 Henderson, NV
I honestly can’t believe they have so many bad reviews. We don’t order pizza often and normally it wouldn’t be Pizza Hut but this location is wonderful. The ladies are so friendly and the pizza is really good. Like good good not just good for Pizza Hut. Once they made a mistake on our order and just gave us a free pizza and re made another for us. I like veggies in my side and they always load it up. Honestly it’s the only pizza I want to order.
Ashley L.
Rating des Ortes: 1 North Las Vegas, NV
Very disappointed with this location. 2 out of the last 3 times, my pizza was not made correctly nor was it fresh when it was delivered or picked up. The«manager»(who immediately claimed to be the manager as soon as I said I would like to complain about my order, sound fishy at all?) was totally disrespectful when I called to complain and told me that I did not order the pizza correctly. I asked for extra sauce on my pizza, I clicked on it online. how is there a wrong way to do that? He then suggested that I click it twice for extra extra sauce when in reality that marks and unmarks the box for extra sauce. He told me that he had been back there making all the pizzas all day and that he made it just how I ordered it. He then proceeded to tell me to have a nice day and hung up on me. Unbelievable. If I could give them no stars, I would.
Marc S.
Rating des Ortes: 1 Henderson, NV
Ordered the big box pizza online. It arrived 15 minutes late and the entire order was cold. The wings are a disgusting mess of garbage. If I fed these wings to my dog, PETA might intervene.
Amber G.
Rating des Ortes: 1 Atlanta, GA
My one-star rating is mainly because the wings from Pizza Hut are god awful and I want to warn people before purchasing them. If you want to get a pizza from them, go right ahead, but steer clear of their selection of wings! A night or so ago I was having a craving for wings — and let me tell you Unilocalers, it was a terrible craving. I ordered Pizza Hut’s medium wings and lemon pepper wings. The first thing wrong with both types, was how they make/prepare them. The wings that I drool over and always end up craving later are the kind that are fried or baked until the skin on the outside of the wing is crispy. Then, obviously, they drown these wings in sauce and bam you’ve got yourself something to die for. Pizza Hut’s wings? They actually coat the wings in a very, VERY thick cake-like batter and cook them that way. They then coat the wing in a select type of sauce(that is poorly made as well). You go to take a bite and the majority of what you get is batter! If you’re lucky to get meat off of the bones, which I barely was, you get a thick flap of wet(not crispy) chicken skin and what appears to be STEAM cooked meat. The sauce they coat the batter in is anything but extraordinary. The medium-hot wings I got had a super strong smell of vinegar coming off of them but little to no heat/spice level at all. My lips didn’t burn while I ate them and my tongue wasn’t crying for a time-out. Yes, yes, I know! I got the MEDIUM ones but generally they have SOME heat to them, right? Wrong. Perhaps my taste buds are growing immune but the level of heat on the medium wings was just downright criminal. I had high expectations of their lemon pepper wings, as those are my favorite kind of wings, but I turned out to be sorely disappointed. They were horrific and this is what made it or broke it for me. Clearly in the name of the type of chicken wings, there should NOT be a level of overpowering sweetness, correct? I took a bite of a wing covered in what appeared to be a gooey sauce with specks of pepper in it and I was totally turned off. The sauce was SUGARY. I’ve never tasted lemon pepper wings anywhere where it tastes as though they put honey in it or some form of sugar. I could barely taste the kick of pepper. To be quite frank, I don’t think they put any sort of pepper in it because all I tasted was the sweetness. It tasted like someone slathered a battered up piece of meat in syrup. If I wanted something like that, I would have gone into a reputable restaurant and ordered chicken and waffles. Needless to say, I am thoroughly grossed out and never touching anything ‘wing’ related by this company anymore. Truthfully, I don’t even want to touch anything Pizza Hut makes at all because this experience has not only left me feeling physically sick from the poor quality of the food, but it was expensive and a complete waste. Never again.
Walter S.
Rating des Ortes: 4 Henderson, NV
Nice location: not crowded and fast and very friendly service. This review refers to a carryout order of the newly re-introduced Cheesy Bites pizza. Generally I am not a fan of Pizza Hut, I find their Pan Pizza too greasy. I have tried the Cheesy Bites in many places around the world and especially in Europe it was a-m-a-z-i-n-g. So the European version of the Cheesy Bites is my benchmark.(for pizza connoisseurs, yes it was Pizza Hut and it was that good) The Cheesy Bites themselves I was slightly disappointed when comparing them to the EU ones. The European ones were big, puffy and filled with cheese. These«new» ones were smaller, crispier and without as much cheese. They were actualy smaller version of the Stuffed Rolls Pizza Hut had. I should point out here that the cheese had a slight tanginess I didn’t like(same as with Stuffed Rolls); mind you I am very eclectic(and even weird) when it comes to cheese(for example I hate cheddar, unlike 95% of people) so unless you’ve tried other versions of the Cheesy Bites you probably won’t notice the difference. Otherwise the crust and sauce were just perfect. The crust was chewy and soft without greasiness or sogginess and combined with the sauce it had a very pleasant sweet taste. The price for the large Cheesy Bites was about $ 12 or $ 15 if you choose a specialty pizza(like the Lovers pizza) and while it may not be the cheapest pizza in town, especially for a pizza chain, is good value for something different. If you just want great cheap pizza try Jesse’s Pizza or Pizza My Dear for $ 5. The pizza was baked adequately, maybe it would be better with a minute less or so but the baking at Pizza Hut is usually automated. The place wasn’t crowded on a Friday night and service was fast and very warm and firendly, such a rarity these days. Overall I’d give this version of the Cheesy Bites 8.5÷10 and this store 4.5÷5.