Popeyes Louisiana Kitchen

I love Popeye’s. This location had a quick drive through but the customer service could be better. The worker at the drive through didn’t even look at me when handing me my food, thus, the bag of food hit me in the face and I don’t even think she noticed. I was just handed my food and the window slammed immediately, before I could make any requests for sauce or anything else. I normally don’t review places like this but am only doing so because this was the most bizarre drive through experience I’ve had so far.

Horrible service every time I go through there. A bunch of young kids with attitudes and no knowledge of knowing how to treat customers. No customer service there. Won’t be going to this location again.

This new location is the worst ever… the workers here have no customer service skills what so ever, and they are also very ghetto. You would think they would upgrade after building this new store but it looks like all they did was keep the same rude people that they had when they were across the street at Terribles gas station

The absolute WORST Customer Service I have experienced this year so far, and I rarely eat popeyes, but I would never visit this location again!

My wife and I just went through the drive thru at this location. The service was fast and friendly. And the food was fresh. Even with two cars ahead of us this was the fastest service I have had at a chicken establishment drive thru. Good job guys. Thumbs up.

Our 8 piece family meal took well over 35 minutes. The staff seemed confused and disorganized. They were out of several things. When the order was finally ready, they had forgot our side dish. I’m glad I checked before I left. There were no utensils included and they were out of butter for the biscuits. The food was still yummy but they need to get their act together. It is a new location and I expect that some of the employees are new. I am willing to give them a little time to become more efficient.

Stopped here today for lunch. We’re so disappointed with the whole meal. We got it right before 12 noon expect that everything should be freshed. The chicken tenders were so dulled, and dried, it’s not hot just little warm and the batter was hard instead of crispy. Biscuit was kind of old taste and salty, we ordered coleslaw, it was soaked in the creamy sauce and the cabbage is translucent looking. We had to clean the messy table because it was covered with the sticky honey. Staff, don’t really know what they doing, ask one thing get something else. but the lady cashier was pretty pleasant not so fast but at least she acted like she’s happy working with people. Seemed like everything went wrong and it did.

This location moved across the street to it own building no longer connected to the terribles. My previous experience here was not so great. The staff would always forget to put spoons, condiments, and sometimes meals. They also seemed to not care about customer service.
Now, this new location they must have changed staff cause it’s night and day. They were very prompt and assertive and most importantly got my order right and didn’t forget anything.

This place is now bigger and free standing building across the street from the old gas station site. We’ve been waiting on them to move for a while, just don’t feel right eating at a gas station!
Anyway, we placed our order, 8 pieces, spicy, extra crispy, mash with gravy and rice and beans, the young guy at the check out askes ‘for here or to go’ and we say here please. They put it in a go bag anyway, just like everyone else that came after us. I guess they aren’t use to customers eating ‘in’.
It seemed like 30 minutes before our food came, so many people left who had ordered after we did, but it finally came. Chicken was hot, temperature wise, but spicey it was not! Crispy it was, and the skin just fell off the chicken, leaving it bare. It was moist and good but I like chicken with the skin.
Our sides, red beans and rice was good but a bit runny and the beans a bit smashed but the mashed potatoes were good! The biscuits were also good.
The place is clean, looks fresh, hope service gets better!

Experience: NEEDED some chicken… specifically Popeyes. There are no better Popeyes the the ones in Louisiana, but sometimes a girl’s gotta take what she can get.
I hit the drive thru, but was nervous the food and service would be bad when I drove up, because it was empty, and there were so many bad reviews about this spot.
But I had the opposite experience. The staff were very friendly and polite. The Food came out quick. I ordered a 2 piece with red beans and rice and mashed potatoes and coleslaw. They did mess up my order and gave me 2 red beans instead of mash potatoes, but I wasn’t upset because I love the red beans and rice the most of their sides. Although, it was a bit watery this time. Other than that, the chicken was hot and fresh, the biscuit was the same! The sides were yummy and no complaints here.
Not as good as back home, but still good fast food.

First we pull up behind this gas station to get some chicken, nobody was behind us but the people inside kept rushing us.
Later they explained that they were rushing us because they are being timed… how is that my fault??? They gave us regular chicken instead of the tenders which they offered to switch if we came inside. Wtf we were in a hurry so we said no. When we got home we realized they only gave us 3biscuits not the four which come with the 8piece.
The guys were nice enough but the timed policy is b.s. and thas y our whole order was crapped

I like Popeyes… but this location sucks! Staff not all that friendly, and they have screwed my order up twice. So, since I was nearby and it was Tuesday, Tuesday special 1.49, up from .99 cents not long ago, I decided to give them another shot. I was there early around 230… not busy… ordered 4 orders of the special, that would be 8 pieces of chicken. Order comes up. I go home… open the bag and only 4 pieces of chicken. ARE YOU FUKEN KIDDING ME! Again they screw up my order… HOW DOES THIS LOCATION CONTINUE TO BE SO INCOMPETENT??? And these are the employees that want $ 15 an hour… to screw up an order and basically steal my money. I didn’t go back as it is too far and not worth my time or gas… so this is my rant. I’m sure I wont hear from anyone from popeyes as they probably don’t read these because they dont care. NEVER AGAIN AT THIS LOCATION… NEVER!

This Popeyes took like 17 minutes to screw my order up. On the evening I was there they had no idea what in the hell they were doing. My love hate relationship certainly swing to hate this time. Check your order before you leave, they may have left something out… You have been warned…

This is the worst Popeyes EVER! If you can find another location go there or use this place as a last resort. The service is horrible here and it has been repeatedly thought it was just a one time thing but no its a normal routine.

I enjoy Popeyes often get it in large bulk for family and parties, but I won’t at this one. First, the staff is friendly and the food came out alright, but very disappointing red beans and rice. But what got me is when I asked for extra gravey I want told a side of gravey cost. Keep in mind I’ve been to at least 10 Popeyes and never had to pay for a side of gravey (it’s mostly water anyway) so I assumed it was free (shame on me) now when I got to the window they didn’t even have the gravey made so I asked for it and noticed my receipt $ 1.99! For a tiny, tiny, side of watery gravey (seriously thicken it up cheap o’s) I wouldn’t mind paying ¢25 even but $ 1.99 are you kidding me?! If I was told at the window that side of brown water would be that much I would of passed. The icing on the cake is I get back to work and no spoon, napkins, or dipping sauce. Busy or not there is no excuse to miss all that. If you go here check your food, check your receipt, and enjoy cheap watered down sides to make it last longer is very scrupulous! Most disappointing Popeyes I’ve been too and they will not be earning my large family and party orders. Hope a regional manager comes by and gets on this location.

Stopped by to grab something to eat yesterday and got the 4 piece chicken meal got to say I was impressed the service was really good the food came out well except for the cajan fries some were hard some were fresh not sure if they just kept some of the old fries and mixed then with the fresh fries because when I ate some of the fries that’s what it tasted like overall I would come back to this location as other then the fries I didn’t have much problems with anything else I got to add that the chicken was delicious and it was fresh and that alone would make me want to come back.

5-​star rating (for its particular target category and market) earned by this particular Popeyes because… Mikeya and her colleagues were patient with me as I told them my special diet needs (I’m doing low carb)
That means a lot. Way to go. Pope YES CHICKEN, the official chicken of the Vatican!

I’ve had Popeyes so many times because my college dorm had an on campus location right next to my dorm. This one wasn’t very good with the service. The employees were very rude to me when I was there and even snickered at me because they thought I said something stupid. I do love Popeyes and the food was very fresh. For the fresh food that I love, I give this 2 extra stars. Had I only been rating the service I would’ve given half a star.

TLDR: better service; busy Tuesdays; connected to Chevron; limited seating; drive-​thru available
I’m really surprised at most of the Unilocal Reviews. I expected more stars, but maybe there’s a tough crowd.
I frequent this facility on Tuesdays due to our schedule and the specials. I purchase an 8-​piece chicken mixed and 8 chicken strips. I usually get in the drive-​thru line to expect a 15 – 20 min wait, so expect that. You would think that they’re gonna constantly make chicken so it would be ready-​to-​go, so I decided to order inside to paint a picture on my head.
So imagine waiting in the drive thru-there’s 5 cars ahead of you. At the same time, there’s a line of 8 waiting to order and several couples and singles standing around waiting for their order. There’s like 7 employees working and busting their butt, but the amount of chicken is plentiful in the warmer, but it’s only breast pieces. So for everyone ordering the mixed box which contains 1 – 2 breast pieces and chicken strips, and the variety between spicy vs. not, there’s gonna be a wait. For me, I don’t mind the wait, I would rather you fully cook the chicken. I don’t want no salmonella poisoning. Ain’t nobody got time for that!
I had an issue once in terms of being incorrectly charged, the manager came over amidst the craziness and calmly resolved the issue and refunded me the difference. It was the best resolution I could have asked for in this situation. I’m also happy that like 4 people are ServSafe certified at the manager’s level. This makes me feel safe eating there.
There’s always room for improvement so I give 4.5 stars, but I always round up :)

I love coming here on 2 piece Tuesdays ! You get two pieces for 99 cents! I typically buy $ 10.00 worth for the week for every ones lunches. It comes in handy when I’m dog tired from work and don’t feel like cooking. The best way to save is to make the sides at home. I’ll usually pair it with rice, mashed potatoes, or we will bake some Pillsbury biscuits at home. It’s a nice solid meal but it’s best to get there early because the lines can get crazy!