Port Of Subs

I put in an order online an hour before I needed it and then arrived 10 minutes after pickup. I did his purposely so I could make sure I could run in and out really quick because I had a tight schedule. Not only were my 2 sandwiches not made, they hadn’t even looked at their system to see that an order had come in. I thought that was the point of ordering online. It’s disappointing since only one of the 2 girls were actually working when I walked in and 2 other people came in after me. Frustrating

I love Port of Subs, I order the same sandwich every time I go there and I never get sick of it. The ham, cheese and veggies that they put in the sandwich that I order every time taste very fresh. In my opinion, Port of Subs is way better than Subway a hundred percent.

No consistency and chances are your order will be incorrect.
8÷01÷15 Online Pickup Order of 4 subs — They forgot to bag one of my sandwiches — got all the way home before they called me to come back. They forgot to put turkey on Classic Sub #13 which comes standard with pastrami and turkey. Probably the worst part was the lettuce — all core pieces that were browned, disgusting.
⁶⁄₂₀₁₅ Online Pickup Order — 3 out of 5 sandwiches were incorrect to some degree… Wrong bread, or cheese or vegetables. I was told the online payment total was short and asked to pay a couple dollars more when I picked up the order. Veggies were not fresh and they included the end of tomatoes, and fragments of other foods that didn’t belong, like onions — yuck.
Even though I took time to type names for each sandwich when ordering online (both times), the employees at this location never write anything to identify the individual subs. Always seems like the employees don’t care about quality.
Next time I will drive to another location and AVOID this one by Smiths on N Durango.

My family and I love this place more than Subway. I would rate it 5 stars except I wish the meat balls were always kept warm in marinara sauce. There were a couple of times that I arrived home and my daughter said the meatballs were still cold in the middle. The service is a tad bit slow at times but overall, we still enjoy this place.

After work I came in to port of subs to use their bathroom.
Everyone came out to greet me. So friendly. Gorgeous staff. (Inside & out ((radiant))) excellent customer service skills. Or should I even call it that.
They desired to be friendly & accommodate me. I then waited for my ride & they offered me a drink! How sweet of them.
Stayed around made sure I got picked up. I don’t make much but I tipped them all that I had.
Amazing staff. I hope they get to see this! Keep it up guys!

Ordered my «grilled» sandwiches online and then went to pick them up. It took 6 employees and 5 minutes to try to find my order. I watched each of them look in through the fridges and coolers. Finally someone found them in the microwave! They were luke warm, who knows how long they were sitting in there with mayo on them. When I got home the sandwiches were soggy. Never going back again.

Best Port of Subs ever. Everyone there is super nice and everything is fresh. The soup is also really good. I highly recommend to go to this location.

Went to this port of subs since it is near my sisters house. There were about 5 people working at that time about 1:45 pm. We were greeted as we entered and the workers appeared nice.
We ordered five sandwiches. The female worker and a flamboyant male began talking to themselves and it was apparent they were talking about the number of sandwiches or something similar. I was upset and asked if there was a problem. The female stated they were talking about the sweater my son was wearing. I told her whatever and paid for the food.
I find it very disrespectful for the workers to talk about the customers. I will definitely take this further.

I’m here twice a week with my kids. Best Port of Subs I’ve ever been in. They always know my order and the staff addresses us by name. So great.

This will be the last time I spend money in a Port of Subs. Order taking was awful! None of us got what we wanted and don’t even ask about grilling it!

Horrible experience the chubby girl crystal is just plain rude an won’t greet anyone that walks threw the door. Also she seems to have a major attitude for no reason. Very poor customer service an that’s a shame

Generous servings. Sandwich is good. Service is good. Would come back for a second visit.

I love this port of subs location. Its the best location I’ve been to by far. I understand that when your busy, you can’t give the best costumer service. And I guess some people don’t know the idea of pre-​close? Overall the food was great, the people there are awesome and I will surely come back soon.

First, a confession. I like Port of Subs quite a bit. It’s probably my favorite sub place. That being said, this was not the best Port of Subs experience I’ve had. Don’t get me wrong, the food was good, as usual, and the folks were nice enough, but they were so damn slow. Like to a crawl. There were a few folks in line, but the staff just seemed completely overwhelmed. It took forever for them to work through the 3 people in front of me and put my order together. I’ll be back, because it’s close to my home and the food was good, but please people, work faster!

Disappointing experience. Employees were closing up shop at 7:30pm on a Monday when we walked in… But they close at 9! They made us feel unwelcome and took excessive time taking our order and making the sandwich. Not once were we made to feel welcome as customers and I won’t be going back. The associates (Sammie B, Gabe and one other) were unwelcoming and proceeded to ignore us while they focused on cleaning. Gabe finally made our sandwiches painstakingly slow, I think I would have enjoyed watching grass grow since that would’ve been faster. If you want something to eat close there are so many other restaurants nearby, spend your money where it is appreciated!!!

They have a big sign stating that the meat is never prepackaged or pre-​sliced. I ordered pastrami. And it was prepackaged and pre-​sliced. She pulled it our from a fridge. It was in a cup. So much for that gimmick. The bread wasn’t very fresh. The ladies were friendly. The food was ok. No better than a Subway.

Pretty decent sandwich, but I stil haven’t tried other spots like Wich Wich, Jersey Mike’s or Firehouse to determine a favorite. Not a bad place to get a quick bite though, and much healthier than Mickey D’s or Burger King for sure… ALOHA!!!
Unilocal 100 CHALLENGE 2013−(2÷100) «Sub-​par»

Fresh and tasty sandwiches just like any other Port of Subs location. When I went over the weekend, however, this one was a little slow because only 2 people were working, but there wasn’t a crowd of customers either so it wasn’t too bad. Still got my food in a reasonable amount of time

I now prefer Port O Subs over Subway. The food just seems to taste better. I use this location when I am at home and never had any problems walking in and getting my food fast. Sometimes there is a line when its around lunch time but they are quick to make up what I want. Everytime I walk in they always say hello and don’t keep you waiting if your the only one there.
Location nice and parking is easy since its a little further down from the grocery store so you can usually find a spot up front.

Rude & Unprofessional
I sent my daughter in with the sandwich card ready to be redeemed — it was a little old so she asked if she could use it before ordering. Apparently the owner Mike Egan felt that the card had been stolen and falsified because the signatures were not consistent with his methods. He assumed the worst and was extremely rude and hostile to my daughter, treating her as a criminal. I spoke to Mr. Egan and as expected he denied treating her in such a fashion regardless of the other eye witness accounts. He stated that because there were so many of the same stamps/​signatures it looked suspicious. Well yes Mr. Egan I have 7 people in my family, we buy 7 sandwiches at one time so the stamping and signatures would be consistent for a transaction of 7. Rather than ask questions, he was a bully.
I had previously heard rumors that he mistreats his employees, is rude and has even had employees quit on the spot. After this incident I believe the rumors and don’t doubt any of the witnesses. While he has a right to deny using a card, he doesn’t have the right to traumatize my daughter (or anyone else) which is exactly what he did. I can assure everyone that I will take my business to the local Subway for now on.