Rapid Cash

Very rude! And will not go that extra mile to assist you. I was trying to load money to my card and she said that their system was not allowing to load money. She called her IT department and they told her it was a global thing. So she said per our IT dept we cannot do anything about it its a global thing that’s going on. So i said i understand that but i really do need my card loaded. She said with an attitude ma’am I’m trying to explain it’s a global thing (shacking her head). Then she said have a nice day (raising her eyebrow). I said I’m not going anywhere until i get my card loaded. So i call the credit card company and they said «why are you calling us»? I said because they are not helping me and i didn’t know what else to do. He said tell her to call my number gave her his number. She calls him, he tells her to do whatever in the computer then she asked for my card and it worked. She loaded my money and look at me and said have a nice day again with a raised eyebrow. I said do you have your corporates number she said my floor manager is here you want to speak to her. I said yes. The manager comes over and says how may i help you and you might want to teach your employees customer services and to go That extra mile. I had to do her job and i didn’t get paid for it. She said i apologize but there is anything else i can help you with. I said why i apologize you’re not going to do anything about this! And i walked out.
When going there go armed because they will treat you like crap. The only person that knows how to treat with respect there is Jairo. Go see him he will assist you.