Real Steemer Carpet Cleaning

No call, no show, no good. Someone called to confirm the appointment last night, but unfortunately failed to show this morning no phone call to let me know they’re running late or anything. When they finally showed an hour and a half late they wanted to give me a more expensive price than they quoted me! Bad business.

Real steemer carpet service, first thing is I should have never used a flyer and second is I should have used a carpet cleaning service that had at least spelt steamer correctly. I had set up a cleaning service a week in advance with Alex he took all my information and even repeated it back to me. The day came and I had even moved furniture out of the way so it would be quick and easy for them. This appointment was set for 8am as I had a flight to catch.
Well 8 became 8:15 then 8:30 when I finally got a call back after two messages that I had left for them. When they did call me the person that called didn’t even say he was calling from «Real Steemer» he said «yeah you called? I have a missed call from this number» it wasn’t even the number I had called so I had to question him as to what or who he was. So once I figured out who this caller was he said he would call me back, which he did rather quickly I’ll give him that. Now I was told that it would be 9 and someone would be there. Ok still benefit of the doubt needed to have carpets done and catch my flight. The person I talked to never introduced himself never apologized and never offered a discount. I am waiting for the tech to arrive to clean the carpet. We will continue the review…

Carpets came out so clean and Jason the tech was very helpful!!!