Retina Consultants of Nevada

I’ve not been as humiliated, chortled and belittled so much for my condition; and purposely misled as this office did me… since I was in elementary school AND I’VE BEEN A PATIENT OF Retina Consultants of Nevada FOR NEARLY 10 YEARS! In 1963, I was diagnosed with Juvenile Onset Diabetes — Type 1 — and now suffer from Retinopathy. Dr. Parker was the first to examine me. Dr. Simon professionally and meticulously performed laser surgeries to save my eyesight and Dr. Vu executed follow-​ups in the same proficient and cordial manner as did Parker and Simon which secured my utmost loyalty whereas even though I now live 400 miles away, I continued to drive the distance to see them. Parker, Simon and Vu are no longer there and this place has gone to hell in a hand-​basket! Last year I decided to try their Laughlin office which is about 70 miles closer. I was given a morning appointment with Dr. Yepremyan. Less than a week before the appointment, I was called to have it rescheduled. I explained to the woman that I had to drive more than 300 miles to get to Laughlin and I had NON-​REFUNDABLE hotel reservations. She allowed the appointment to stand. When I got to the office there were 20 to 30 patients in the waiting room. Dr. Yepremyan arrived an hour late and saw me 2 hours after that. I told him that NOBODY lives as long as I’ve lived with Diabetes unless they eat on time! He concurred and then expedited my procedures so I could get out of there and go eat. I didn’t care for the wait time I had in the Laughlin office so I decided to go back to the Las Vegas office in 2016. Last Wednesday, 1÷13÷2016, I was scheduled to see Dr. Yepremyan again at 2:55 in the Las Vegas Maryland Parkway office. Here I am 400 miles away from home in a Las Vegas hotel where, on Tuesday night 1÷12÷2016 at 5:24pm, I receive a phone call telling me that my Wednesday appointment must be rescheduled. I explain my situation to the woman and she tells me to come in at 3:55pm instead. I then tell her that, due to all my laser treatments, I have night blindness and I will be driving, so it’s imperative that I’m out of the office and on my way back to the hotel BEFORE DARK. I arrived at the Maryland office an hour early and am told that Dr. Yepremyan NOW has an emergency and has left the office and won’t return until 4:30pm! So now the half day off he wanted to take has turned into an EMERGENCY? This man doesn’t give a crap about me or my TIME nor will he ever give a crap about you and your TIME! Next, I leave the office. Halfway back to the hotel I get a phone call to return and a promise I will be seen by another doctor, right away. So I turn around. When I get back, they take me right in and dilate my eyes, knowing I need to leave before dark, because I have night blindness. And then they made me sit for an hour. Nothing. Sunset on 1÷13÷2016 was at 4:47pm and I was beginning to panic. I left the office at 4:37pm and as I was leaving, a woman — 1 of their employees, perhaps the office manager — dressed in pink medical attire chortled and demeaned me, as if it was all my fault that a doctor had not yet seen me. Do you know what it’s like driving through rush hour Las Vegas traffic with dilated eyes and night blindness after the sun sets? I’m thinking they, deliberately and under the false premise that I would see another doctor, dilated my eyes thinking I would sit there until Dr. Yepremyan got back to the office. Oh yeah, and to add to this false premise, they scanned my eyes about 10 minutes before I departed. My eyes were never examined by a doctor and I better not see such charges on my bill. And I can only hope and pray, perhaps they should too, that no ill effects such as hemorrhaging will happen as a result of not being examined due to the incompetent, unprofessional and non-​caring Dr. Yepremyan and current entire staff at this Las Vegas Maryland office! It seems this office and its new doctors are riding the professional shirttails of Doctors Parker, Simon and Vu and by doing so they’re ruining the reputation of one of the finest medical facilities I’ve ever visited. There are other Retina specialists in and around Las Vegas and should you have need for one, I highly suggest you steer clear of Retina Consultants of Nevada! The professionalism, expertise and compassion has «left the building» as far as this office is concerned!

I was sent here because my retinas have holes along the bottom. I had already had that verified by an ophthalmologist at a different office.
Dr Pezda briefly looked and was definitely not understanding about my light sensitivity. I kept trying to tell him that it was difficult to hold my eyes in that position because of how bright it is. Every I let him know, he’d put more pressure on my eye to keep it open. And every time I let him know that pressing harder wasn’t helping. It was definitely frustrating for me and he apparently thought so too because he stopped looking, got pretty rude, texted a bunch of people on his phone and that was basically it.
After he briefly looked, he said one sentence and that was that there were no holes. But he would be happy to refer me to someone else. I didn’t hear his conversation with Javier after the fact, but it seemed like something was going on and Pezda didn’t want to handle my problem.
My husband went back in and Dr Pezda said there may have been a change in the gel behind my retina. He wasn’t thorough at all and his bedside manner is awful.

I will update this review if I ever get an appointment. However, after being referred for a possible retinal detachment, I have been kept on hold, cut off after 10 minutes, then kept on hold for at least another 10. I talked to three people, one of whom just said that they have a high volume of callers. Their front office staff is apparently really bad and has no customer focus.
First update. I waited 20 minutes on the second call, but finally talked to someone and got an appointment the same day. That is worth an upgrade from one star to two. I will post more after the appointment.

I could give a higher number of stars, but I’ve decided to get a second opinion. So far I’ve simply has tests done, one of which involved getting an injection first. All were done without too much discomfort.
My doctor is Dr Lee who seems to be well versed in his specialty and well educated.
My impression of Las Vegas is that the city does not attract many top doctors, so we should be happy to find one like Dr. Lee.
I have to drive into and from this office, which is horrific, going down 95 and 15 into Downtown, or nearly so. Why are doctors always far away in Las Vegas?

One day I woke up with my left eye not seeing correctly. I had distorted vision, and after being referred here by my optometrist I called right away to make an appointment. They scheduled me right away (only a couple days later) and explained to me information about insurance coverage before even getting there. Wait time is not bad, the most I waited was an hour to finally see the doctor. I’ve experienced longer wait times at my family doctor and dentist. It took them some time to finally figure out what was wrong with my eye (three different tests) and told me upfront the needed procedure for my eye in fear of eventual blindness. I was so scared at first but Dr. Thach reassured me that as long as I do the procedure my eye won’t become worse. But of course there’s always risks, and he told me all of them before making me schedule my next visit. I was so scared to discover that they’ll need to use an injection into my eye ball to fix the rupture at the back of my eye. To be honest it hurt a bit and my eyeball bled for a week (no, I wasn’t tearing up blood) but my eyeball was blood red. I could’ve been mistaken for a vampire haha! They kept scheduling me for routine checkups every two months, which is a hassle for me. But if it’s for keeping track of my eyesight’s’ improvement then it’s all good. I’m glad that Dr. Thach knew what he was doing because going blind is definitely a scary thought. The office itself has always been helpful when I had questions or needed to reschedule. They even talked to my insurance company for me when they wouldn’t cover the costs for some reason. I can tell they care enough for their patients.