Santa Fe Station Bowling Center

The girls at the food court have such bad horrible customer service… Other than that its ok. The other person that helped us with our shoes and paying for our games was ok.

The music here sucks so bad. If you wanna feel like you’re at the club, come here instead, it’s cheaper.

Michelle was very considerate, the customer in front of me seemed to be very demanding as to not wanting to be near kids, wanted the fan on, I thought she was going to ask for a foot rub next.
Michelle was very accommodating and was definitely a ray of sun shine!

They squeezed our large family gathering in when the weather stopped us from the park as planned.
They can put up bumpers for just one bowler on the team, awesome. They have a food court in the casino, and the pizza is good.
The bar inside was closed when when we were there, but there was another one just outside the bowling alley that allows one person to buy all the drinks they want, making it so easy to get to underage people, as the group that had bought out the alley for an event made obvious to us by having 15 year olds hopping around half sloshed. :/​
Shoes were clean, and the alleys were clean, plenty of balls.
(Heh, balls)

I really feel awful leaving such a bad review, I called ahead to see if I needed to reserve a rack because I was bringing my 2 and 3 year old grand children and I wanted them to enjoy their bowling experience since each time we’ve gone they’ve only been able to roll the ball as the weekends are busy with kids. I was told no problem they had plenty I went right over. I said one game per child please he charged me two games each of course I knew their attention span wouldn’t last that long but I’d rather pay and get going with the little ones then wait for a manager to make their way to us. The kid was friendly and said he will be right over with the rack and ball for the kids so across from our lane was Kestlers Café so I thought I’d order while I waited with only one person working I had waited 10 minutes to order. I understood and patiently waited when I did order I repeated three times and not by choice, Kestlers burger, Nachos, Popcorn, lg pepsi sm mist she gave me everything but the burger it was taking 8 minutes to cook. I paid and tipped went to the lane where I waited still for the kid to bring the rack and ball, I looked over at the kid he gets busy again!!! Now another 8 mins have passed at least 20 mins since I’ve paid to let the kids bowl and they are still waiting. My son shows up says we need everything and it took 30 seconds to get the kids bowling, happy kids, happy grandma! I walk over to get the burger, Kimberly I will call her it’s what the receipt says is taking an order she sees me, goes grabs their drink in the meantime the gentleman who ordered behind me walks up and she hands him his order then Kimberly takes another order. I patiently wait yet again… She goes off to get other orders!!! Another customer walks up and says I’m sorry are you before us I said yes please I’m trying to pick up my burger before its to cold for the kids to enjoy and add more cheese on the nachos. Kimberly comes up to take their order even though I’m in front of them, I say excuse me I’d like to get that burger behind you please and add more cheese on these nachos, she rolled her Eyes at me grabbed the nachos and put one pump on them and pushed them at me. The woman behind me said WOW!!! I said thank you and walked away. The burger was NOT edible for the 2 & 3 year old they refused it so I tasted it and it was like a dirty grilled piece of over cooked meat. So the $ 6.00 burger was not touched, however they were eating the nachos and popcorn so I went back up to Kimberly and asked for more cheese she yelled at me «I already gave you FREE cheese once» I relied if you are not adequately putting enough cheese on to accommodate the large amount of chips then I would not be here asking for more cheese. Also had she given me the option to purchase more cheese I would have. I paid for two extra games of bowling knowing I wasn’t going to use them, I gave her a tip not even seeing a tip jar on the counter, I paid $ 6.00 for a burger they didn’t eat without complaining to her so clearly I would have paid fifty cents or even a dollar for more cheese. So to top this all off on Tuesday I notice that my bank was charged for this transaction twice, the actual amount and then she ran the total amount again with the tip added. Oh joy she doubled charged me for the worst customer service experience ever. The two stars are for the fun the kids had. Next time I grab everything from the counter for bowling and we will bring in food from the casino food court.

The lanes and seating areas feel very cramped but it is a smaller bowling alley and convenient location to where i live. Cosmic bowling always has good music however it was so loud i couldnt even hear the person standing right next to me. overall its a clean and fun environment but nothing spectacular.

I have been on many bowling leagues and am very disappointed with how the Santa Fe treats its league bowlers. Lanes are breaking down nightly, confusion over stat time, and rules. Our member cards took over 6mo to get to us because they were not submitted until we asked about them but the money was collected the first night we bowled. If it wasn’t for the fun people we bowl with I would have dropped out months ago, time to look for a new house to bowl at.

So sad at the changes they’ve made. A few years back, my friend and I used to come here a couple times a week, usually after midnight. It was great because it wasn’t busy, they’d space out the people playing and we could go there and bust out like 8 games in 2 hours. Better yet, on the weekdays, after midnight, it used to cost $ 1 per game and $ 1 for shoes. We’d get 2 hours of entertainment for under $ 20. Well, it’s been a while since we’ve gone and we recently returned for old times sake.
First off, now instead of being open 24 hours, they are only open till midnight during the week and 1 am on the weekends. We got there around 10:30 and decided to play 2 games each, plus shoe rental. I can’t find the receipt, but that came to just under $ 20– not nearly the «deal» it used to be. There weren’t a ton of people there, but they pretty much had lanes 48 – 60 packed with people and I could see on the other end of the alley that there were a couple of groups at lanes 1 – 5. I could tell from the counter that the groups toward the end were rowdy, loud, PIA drunks with several empty beer pitchers in their midst. My friend and I don’t go bowling to drink or mess around– we just want to bowl a good game and kick back. So I asked the kid at the counter (very nicely, I might add) if he could please put us in an area AWAY from the loud drunks and large groups and he looks up and smiles at me. I thought this meant that he understood what we asked for– kinda like an «I feel ya man». He hands me the receipt without saying a word and I look down to see the lane number and the little prick sticks us on lane 58, right in the middle of the loud, obnoxious jack-​holes. So I turn around and go back to the counter, the kid is now helping someone else and although there is another employee at the counter, he’s talking with a group of friends, so he’s ignoring us. Finally, the second guy breaks the convo with his friends and acknowledges us. He appears to be a manager or supervisor based on how he was dressed. I told him that we’d specifically asked to be placed in a lane away from the loud, crowded groups yet we were put right into the middle of it. He says nothing, takes my receipt, prints up a new one and hands it to me. We’re now at lane 45, just 3 lanes away from the beginning of the madness. Ok, fine at least we aren’t right next to anyone– I wasn’t in the mood to argue. In the amount of time it takes us to put on our shoes and grab a ball, they send 2 large groups of annoying teenagers to lanes 46 and 47. These kids are of course there just to screw around so they have no «bowling etiquette» such as waiting for the person in the lane next to you to finish before going up, they were tossing the balls down the lane, making them bounce, and just generally being obnoxious, which is what we were trying to avoid. I guess I just can’t wrap my head around the fact that you have 40+ lanes open and 2 people specifically requesting to be away from loud, annoying people, why you cannot just put them several lanes away– like maybe in the center? It never used to be a problem.
We were so irritated that we just wanted to quickly bowl our games and get out of there. There was nothing fun or relaxing about the experience at all. The alley itself was a mess, the balls were old and beat up– probably the same ones that were there years back when we used to go and although I’m sure a lot of people like this idea, I hated it– they’ve made the place 100% non-​smoking. It’s fine to let people drink till their falling over, but god forbid there is a smoking section somewhere within the place. At any rate, we WON’T be back. Maybe I’ll try Red Rock next time to urge to bowl hits me.

The cook at the buffet was super nice and cook my steak just right aid was really polite will always go back

*** PROS ***
* Smart bumpers — go up for kids, down for adults (or those who do & don’t need them)
* Cosmic bowling on Saturday nights
*** CONS ***
* 2 balls were eaten by the machine. We had to go up to the front desk for help since they didn’t respond to the service call we made on the lane/​score machine.

This place is perfect to desensitizing social anxiety disorders. Huge place with lots of lanes so expect to play around a crowd. Judge and be judged! LOL Anyways, I don’t have anything much to say that bad about this place — for a town like Vegas we are fortunate enough to have a gazillion bowling centers within our reach but this one is one of the good ones — cosmic bowling for the shy and crazy ones and then league nights galore all week long. Future hotdog place in the works. Esperanto entrance from the casino. Decent size bar; a set of lockers; two clean restrooms, plenty of vending machines, an in house bowling pro shop complete with fitting and drilling services done on site and access to the arcade.

It was alright, nothing terrible. But when I bowl, I try to get in the zone, and prefer being alone or not around that many people. I requested to be towards the end and they instantly said no. it was pretty upsetting, and I ended up bowling literally next to people that were having a birthday party…
I went to the bar and ordered a drink… and the drink is pretty simple, ended up being really gross and I didn’t like it at all. So I wasted a couple bucks here and there. Over all it wasn’t that great, but I still managed to have fun.
I’ll be going back for sure

The bowling alley at Santa Fe Station isn’t as large or nice as other Station Casinos, but it gets the job done. I frequent this location the most because it’s close to home. Also, I get these great mailers about once a month that gives me two free bowling games, so that’s another incentive to come in.
When we walked up to the front counter there were two employees waiting to help us and no line. Full disclosure: It was a Monday afternoon and the place was dead. We quickly payed for our games and shoes (and used the bowling coupon!). The employee was polite and friendly enough. She even gave us a lane away from all the other bowlers. I was free to be as obnoxious as I wanted. Yay!
We did have some technical issues– our bowling balls had a difficult time getting out from the grasp of the ball returner. Our lane blacked out too but this was easily remedied by paging the front desk from the bowling screen. Another gripe is that the bar was closed. I guess bowlers don’t drink at 1 in the afternoon?
The staff is responsive and the prices are right at Santa Fe Station. Me and the hubby will be back in the near future!

Nothing tremendous. Just your average bowling alley. Clean. Staff is friendly enough. If I could figure out how to get in there without having to go through the Smokey casino, that would be nice.
Been to a couple of kids’ birthday parties too. Seems like a good deal, and they take care of a lot of the details, which is nice.

Decent enough.

If you want to go bowling, this place will do. Not the fanciest of bowling facilities, but it’s huge and never too busy where you have to wait for a lane, at least I’ve never experienced one. When we arrived there was no one at the front counter and I stood there for 5 – 10 min wondering if anyone would show up. Finally, a guy walked up to the counter and I paid for our games and shoe rentals and although there are numerous lanes, we were placed at lane 9, in between 2 birthday parties with children running around everywhere while the rest of the lanes on the other side remained empty.
There were plenty of bowling balls available and the touch screens were easy to use and manipulate. There are also TVs above the lanes so you can watch football or other sports broadcasts while you bowl. There is also a Johnny Rockets and full bar inside which is convenient for drinks/​snacks. We went to Johnny Rockets to grab sodas and food and service there was pretty quick even though there were only 2 people working. Didn’t go to the bar, but walked by and noticed there was no one there except for the bartender who had his back turned to the counter and was watching football.
There’s also a small arcade in the back, near the bathrooms, if you have kids. I didn’t go in this time around, but have checked it out before. There are a good amount of games in there to keep your kids entertained for a bit if you’re non-​bowlers or are wanting to kill some time before or after bowling.

I don’t bowl so won’t comment on that aspect. Smaller than some of the other Station bowling alleys. They did have a Johnny Rockets inside and a full bar. Bar was under manned, took forever to get drinks. Forgot to check the arcade for you non-​bowlers

Ain’t nobody got time for fancy bowling! That is what Summerlin is for. This is not some state of the art bowling facility, this place is for people who’s idea of a sport includes drinking alcohol and very little physical exertion. I’m going to review this place for what it is: close to my house.
Sometimes pins fall over, balls get stuck and the lanes freeze. Not too frequently, but it’s the kind of thing you expect in a casual family joint. The staff is generally friendly, although it is awkward that there is a tip section on the credit card receipt. They aren’t very good at managing waits and they like to place people next to each other in lanes instead of staggering, but what are you going to do? It’s Vegas, make some friends.
Make sure and call ahead or grab a schedule because they have weird seasonal closures that are beyond my understanding and concern, but if you go during the day you will generally get a pretty good deal.
Unlike fancy places, the Santa Fe is set up perfectly for a good time in a decent space with people you want to hang out with. Other «fancy» lanes in Vegas are spread out to such an extent that you can’t cheer on others in your party. I can only assume this is for the more serious bowling crowd, but the Santa Fe is more of a family place and there is nothing wrong with that.
I wouldn’t really recommend the bar because it is only sometimes staffed, but you can bring drinks in from the casino and that seems to work fine for most. I’m not all rich and classy, but I prefer to bowl at the Santa Fe for a nice, relaxing time with people I love.

If you’re going here for some fun, then by all means have at it! If you’re considering this place for a league night, run the other way as fast as you can and NEVER look back.
I have been on a league at this center now twice, first time was just a fun BS league and this time is a more serious, prize league. The people that I have bowled with on both leagues have been lots of fun and very down to earth friendly, and the staff, well for the most part are wonderful. However, there is this bartender that works who is a complete you know what and I’d rather literally walk out of the bowling center and go get another drink before having to deal with this guy; he is not friendly at all, I wish I knew his name, all I know is he works Thursdays.
Anyhow, the lanes themselves– let’s talk about this tragedy that is Santa Fe bowling. On my first league I had to switch lanes I believe a total of 9 times in a 10 week league, and three times were in one day! It was absolutely horrible, pins kept getting knocked down by the machine, the machine broke, the ball return didn’t work, the computer system froze up– anything you can possibly think of went wrong. One time myself and three other bowlers literally almost wiped out on the lane because of grease on the lane (one they moved us to after the other two didn’t work) and I suppose they forgot to check it to make sure everything was fine. This was on the fun league, but had it been on the prize league and I threw my ball in the gutter because of that, I would have been furious. I’m not some psycho angry going to get you if you mess my game boup bowler either (I shudder to think how they’d react) I’m just a normal guy trying to do my best and win that prize fund!
Anyhow, lets flash forward to the new prize league I’m on. The very first week, on the very first persons turn a pin knocks down. We reset, it knocks down again, and again, and again, and again. Literally almost 6 or 7 times, finally we call them, they take almost 10 minutes to fix it. She bowls, then my turn and guess what, it falls again, and again, and again! The people next to us were having the same problem, it repeated for them almost 25 minutes. Finally the nightmare of an evening had ended. Now I’m looking at going for my second week of bowling when I get a call from a teammate, «Oh hey the lanes are broken, they said that we would need to reschedule for another night to bowl» So now, they have screwed up my whole schedule because I have fit things around Thursday night bowling; I was livid and so were my teammates. We start playing and guess what happens! You got it, pins are falling over, again and again and again; another twenty minutes there. Just yesterday we had to make up a day for this Thursday because a couple of us will be out of town, so we start and about 15 minutes in right around the 5^th frame first game, guess whaaaaaaaat! Oh yes, again! I have another 29 weeks of this crap and its REALLY getting old. After this league is over I will never come back to this place to bowl again until they fix their lanes. I don’t pay 15 bucks a week plus outrageous alcohol prices to deal with this, people have lives and work and we don’t have 4+hours for what shouldn’t be longer than a 3 hour set.
Santa Fe check yo stuff!

My girls bowl in the Junior league here and have a wonderful time learning and improving their bowling skills. The staff are friendly, the amenities are always clean and the prices are easy on the wallet. Birthday parties are a good deal here too, especially if you have a kid with a birthday in the heat of the summer!