Smashburger

The food was AMAZING. There were 10 of us celebrating Mother’s Day. We had kid meals, burgers, chicken, shakes, fries, sweet potato fries, veggie frites, thin fried onion rings. I had a black bean burger with crimini mushrooms, swiss cheese and avocado on a Multigrain bun. It was delicious. The staff was so attentive and the food was prepared so fast. A special thank you to Mikalai who guided us through the menu. We will definitely go back.

Sin City burger and buffalo chicken sandwich are great. Not big portions, which im fine with and fries not included. This is a great fast-​casual spot that offers Vegas’s own Joseph James beer! Our of everything, Kennedy was what impressed me most. Grade A customer service to not only my table but every other one there, funny and genuine.

Great customer service here. The employees at the cash register were very friendly and helpful! They were patient with me and answered all my questions happily. They even gave me $ 2 off because it was my first time there. I had a great experience.

We all know what a Smashburger tastes like. We all know how good the Smash fries are. We all know how good the milkshakes are.
What makes a Smashburger is the service and this location has no mojo. The two guys working front of house were just awful on the Wednesday we visited. They were slow, uninterested and just did not want to be there. They would clean tables and the run the resister and then deliver food without washing hands between.
Out group had three of us place orders and the fourth in our party waited about 5 minutes before they took his order. Of course this meant three of us had our food well before the fourth. Just messed up the whole lunch experience and that last member of our party was rushed as the rest of us were done.
Three of us were charged differently than the fourth member of our party as well. Seems that one of the front house staff was trained differently than the other order taker. We pointed it out and a guy named Todd corrected it which was cool. But it underscores the problem with this location. What you want in a fast food joint is consistent experience, fast service and a little thought into order process. That does not happen at this place. Too bad… Smashburger is a great brand that this location is tarnishing.

Much better visit than the last couple of times we have been here. Staff was attentive and professional and the dining area was very clean. Our food came out quickly and nice and hot! You can tell there is a huge management presence now, as it should be. It’s visits like this that will make us want to return. Keep it up!!!

I went to this smashburger when they first opened and the service was not very good. Now I went and it was phenomenal. Kennedy was professional, friendly, and helpful. The restaurant was clean and our food came out promptly. Our fries were hot and the burgers were juicy! This location is excellent now and keep up the good work! And Kennedy is an asset to your company!

Oh. My. Gosh. Literally the best burger I have ever had. Everyone was so friendly and helpful as well. I couldn’t believe how yummy this place was. I am already craving another one!

Tried to eat there this afternoon, 12÷06÷15, however, location was closed at 5:15pm. Website says they are open till 10:00pm. Employees looked at me as I tried to open the door but offered no explanation. Not sure if I will go back.

Smashburger was really good a couple years ago.
The meat is too thin now, too greasy, overcooked and over-​seasoned. It still tastes good.
The prices are a bit too high for what you get.

I was expecting great things after having attended a wonderful Unilocal function at one Smashburger and having a very nice meal at another. This Smashburger locale was anything but satisfying.
The cashier was friendly and helpful. The place was clean. But the food didn’t satisfy. I ordered a Windy City burger, limited-​time special burger that was unmemorable. My husband had an Avocado Club burger, and we shared a Spinach and Goat Cheese salad. We both agreed that the meat tasted very strange — not spoiled, just indescribably weird. Both looked nothing like the alluring pictures. The salad was okay, nothing wrong with it, but it was just ordinary.
If we ever decide to go back to a Smashburger, it won’t be this one, for sure.

The best smash burger experience I’ve had in Vegas. I had the BBQ bacon burger and it was put together well. I paired it with the spicy fries and there was a taste fiesta in my mouth. Muy Bueno.

Always a tasty burger, awesome customer service. My thanks go out to the management for actually listening and acting upon guest surveys.

Compared to most Locations, this one is definitely the quietest and cleanest. The staff here are very friendly and accommodating. Burgers are mediocre, fries ehhh, but the shakes were so good !
The burgers weren’t that great to me. Nothing great enough to leave a food imprint lol but can’t complain too much, left with a full belly.

I’m gonna give us 5 stars cuz the food is great. And even though it was SUPER SLOW tonight. The staff is working hard to overcome!

Another day, another two-​star rating on a recommendation from my GF. I’m beginning to see a pattern LOL…
Four years ago I didn’t like Smashburger. Last night I didn’t like Smashburger. I got the Jalapeño Baja Burger (I think that’s what it’s called…) I’m not sure what it is about this place that I just don’t like. The burgers aren’t terrible but I feel like they have no… zing (?) to them. I kinda-​sorta enjoyed my burger last night but only because I smothered it in ketchup and mustard. I feel as though a burger that has fresh jalapenos, guacamole, pepper jack cheese, and some kind of chipotle sauce should pack a little more flavor and it just didn’t.
Other than the food, the staff was good — friendly, patient.
The one thing I would come back for though is a shake. OMG they’re so good. They have the usual flavors, plus Nutter Butter, PB & J, and Butterfinger. Also, this place sells alcohol.

Do you sometimes just want a simple BBQ bacon cheeseburger drenched in BBQ sauce? You can’t get it at in n out because they don’t sell it, and you can’t head to Bachi, because it wouldn’t be the simple ‘olé burger you’re craving.
BBQ bacon cheese smash to the rescue!!! I wanted bacon. With cheese. And it had to be BBQ. So I finally came here after looking at multiple burger reviews and their menus. Trust… took me about an hour.
Not too bad at all. I give them way more kudos than shake shack because 1) I feel like I’m getting what I paid for at $ 6,50 for the burger. It ain’t cheap but it ain’t too crazy pricey. Price point is well set for the quality and what they’re selling. 2) Shakes are made using Haagen Daz ice cream. Yeah, I don’t get paying $ 5 or more for custard shakes.
This is the step up from Carl’s junior and In n Out, but one step below the upper echelons like Bachi, Umami, and Stout.
Fries were shoestring but tasted okay. Mine were cold for some odd reason.
Service here isn’t too great. I spilled soda all over my fries (thankfully after I ate a few and decided I didn’t care for it) and the table and the floor, and saw 2 kitchen staff walking towards me while I was in their line of view. These guys didn’t even flag the host, cashier, or the other workers to clean it up. They didn’t offer to bring a mop out either. I jut ended up cleaning the mess myself which was no biggie, but I swirl sucky expected they would notify the other staff after seeing what happened.
My super quick motor skills kicked in quick enough to save what was left of my burger from drowning in the sea of soda.
It was the perfect burger for what I wanted during my craving strike. Will be back but skipping the fries and maybe I’ll try their shakes or the onion rings.

This location serves one of the best burgers I’ve had here in LV. This includes burger places on the Strip. Rodney, who I assume is one of the managers, is awesome when it comes to customer service. Very friendly and very accommodating. Other employees have shown similar excellance in customer service.
We always get the truffle, mushroom burger. Thr burger is juicy and flavorful. I’ve never had a bad burger here nor bad customer service. You should try it out!

I didn’t eat in (ordered to take out), but I was very pleased with Smashburger overall! The Sin City burger was delicious, fresh, tasty, and I LOVE the bread. The sweet potato fries were also good, but jeesh, they don’t give you very many of them! Yes, this is going to be a bit more expensive than going to Burger King, but it is worth the extra couple of dollars.
All of the employees were very friendly and polite, and they make sure that your bag contains all of the necessary condiments to enjoy your meal. I’m glad that there is a Smashburger so close by!

Nice menu choices, has a little of everything beef, veggie and chicken! Good selection of fries, friend pickle or onions, even uses haagen dazs ice cream fortheir shakes/​malts.
Fresh good taste.

Finally tried Smashburger. Things I enjoyed —
1. Smash Fries
2. Sweet Potato Fries
3. The Smash Sauce on my juicy burger
4. The Bun — can I get an EGG BUN?! Heck yes!
Things I less than enjoyed
1. The lacy burger patty — meaning, a patty thin enough that you can see though it in parts
2. TBH– the price to value comparison
3. The large-​ish dying bug on the floor next to my table seen after I was done eating
So, in sum, The burger has some good things going for it — it’s got FLAVOR– but I guess I’m not sold on the whole experience.