I called the 821 N/Lamb store to place a delivery order and the girl on the phone did not have much mastery in English, I had to repeat myself numerous times to ensure the order was right. She had to ask the spelling of my street name three times. I was told it would take 40 – 45 minutes for the delivery and this portion of the interaction ended. Fifteen minutes later I received a call from the restaurant from a girl asking how to spell my street name — apparently seven letters is too complicated for this staff — and I had to repeat that three more times before a man took the phone(turns out to be the manager) and finally/hopefully got it. Another 45 minutes passed with no knock on the door so I called back to inquire on the order. I was told by a girl that it was busy but the order was on the way, I asked when the order left the restaurant so I could gauge an arrival time but her answer was concerning how they make everything fresh. I tried rephrasing the question and she hung up on me. I called back and when she answered I asked for a manager and the man I spoke with earlier asked what the problem was, I told him that when your employees hang up on me in the process of resolving a problem that the problem escalates. He then said the food had already left the restaurant and assured me everything was fresh, so I inquired(once more) how long ago the food left and he said fifteen minutes ago. Out of curiosity I asked when the food was prepared and he said«I told you, fifteen minutes ago». Thinking his mastery of English was in the same league as his subordinate I tried rephrasing the question and he began getting irritated asking«what do you want me to do?» I rephrased the when was it cooked and when did it leave questions and he retorted with«it left and you can check it when it gets there» so I once more inquired how much longer it would take, since I never received an actual answer to that and he only became more irate. Finally I just told him that I would like to cancel the order and he replied«don’t call here anymore». Good advice, I will never call there again. I’ll find another pizza joint to order from int he future. Congratulations Sofia’s, you joined my exclusive restaurant list titled«I never tried it, and I never will».
Carlos G.
Rating des Ortes: 5 Duarte, CA
I don’t frequent Vegas, so I can’t speak to the previous reviews. However, the burger and fries that came was delivered quickly(30 minutes), the bacon was crispy, the patties were delicious, and the lettuce/tomatoes were fresh. When I come back to Vegas I wouldn’t mind trying their other foods. Five stars in my review.
Retro917 X.
Rating des Ortes: 1 Henderson, NV
What the heck happened to them??? I recall several years back when their pies were REALLY good, New York City back home tasty good like Rocco’s on rainbow/215 and Verrazano’s further up on Rainbow and Flamingo. When your hungry, you gotta eat but it was very bland, like chewing a rubber cheese with less sauce and I thought Little Caesars were bad. I’m from Manhattan and I DEFINITELY Know what pizza’s suppose to be and taste like. I asked for bacon and they grabbed chopped sliced a piece of ham to make it look like it. A rule of thumb. A pie may probably taste what it looks like and hopefully not too salty at that. bottom line, I got what I pay for.
Robert M.
Rating des Ortes: 4 Las Vegas, NV
I always get the couch potato special good deal. 9⁄10 it is perfect. Today the forgot my fries, but the food was so good I didn’t even mind but they were missed. Med sized wings and fingers that aren’t over priced. The pizza was nicely made as well. Highly recommended couch potato but I haven’t tried anything else. They also have this dessert with powdered sugar and fried dough that are a mix between crack and doughnuts lol
Radoslav B.
Rating des Ortes: 5 Las Vegas, NV
Great burgers! Ordered tru eat 24, food came in pretty fast and driver followed all the instruction. Would order again.
Crystal B.
Rating des Ortes: 4 Las Vegas, NV
Absolutely my favorite place in town. The prices are fair, food is good(Amazing white pizza!), and great service. I’ve been a fan for over 5 years and will continue to place this place.
Sarah-Kate D.
Rating des Ortes: 2 Chesterton, IN
Meh… so…it was edible. Full disclosure: I’ve lived in both pizza capitals in the U.S. That being said, the pizza quality at Sofia’s was closest to something you might buy from the grocery store and bake in your oven at home. The wings were highly mediocre… very dry. I ordered tiramisu, and it was absolutely not tiramisu. It was FROZEN. It was sort of like a store bought, frozen ice cream pie. We were hungry late at night, and this place actually had reasonable reviews on Grubhub. It was a mistake to order from Sofia’s.
Thea C.
Rating des Ortes: 5 San Francisco, CA
I moved around the corner a few months ago and has been my go-to pizza spot ever since. I can’t speak for the other menu items since I haven’t tried them, but as far as the pizza goes — can’t beat the price for the quality(and quantity) -$ 7.50 for an extra large! The wings are good too! Also, I’ve had nothing but pleasant experiences with the people working here. They’re always friendly and very efficient. Pizzas hot and ready for pickup in 15 min. I was first kind of hesitant to try this place out due to the reviews I’ve read here but I’m so happy that I did .Love this place! :)
Koala B.
Rating des Ortes: 1 Minneapolis, MN
2 hour wait for delivery and food was cold. Call Papa johns.
Derek C.
Rating des Ortes: 2 Las Vegas, NV
We eat from here all the time. For the past 4 years the service just continues to get worse and worse. The food is really good the prices are awesome but the just can’t stand the service anymore. The employees are always yelling and arguing with each other. It’s family owned and operated they seem to just not get along lately. I placed a phone order for pick up. A philly cheese steak takeout special and a side of fries. I was told it would be a 10 – 15 minute wait. I get there about 12 minutes after ordering and my food was not done. The gentleman behind the counter told me a few more minutes and still nothing. Come to find out they had yet to even start my order. I continued to wait an addition 20 minutes and my order was finally done and not even an apology. This will be the last time I order from here.
Monique C.
Rating des Ortes: 5 North Las Vegas, NV
I get the xl 1 topping for $ 7.50 and am always pleased. Very thin crust like I like, with just enough cheese and a decent sauce. I haven’t had any problems with the service. I order, I pay, they make my food, I go home. The sign says 24hrs, but they close at 12mid.
Melissa D.
Rating des Ortes: 1 Las Vegas, NV
3rd time in a row they messed up my order! And offer no solution my management not here now! A complete joke and food going down hill as well as service obviously! Not good!
Hans Roar F.
Rating des Ortes: 1 Tønsberg, Norway
Ordered tripple cheese bacon burger, and spaghetti & meat sauce. Most crappy burger i ever tastet… Nevada are more jucyer than this burger. No taste and no sauce. Life is to short to eat here
Brittany J.
Rating des Ortes: 5 Las Vegas, NV
Wanted to try Sofia’s because it’s so close to home. We Ordered cheesesteaks shrimp fettuccine Alfredo and fries. The portions are awesome and very filling. The flavor in the cheesesteaks was great. The pasta came with garlic bread and salad. The delivery time was good ordered and had it to me in about 40 minutes. I will definitely be ordering from here more often.
Deshika B.
Rating des Ortes: 4 Las Vegas, NV
This is second time here, so I guess I should write a review. The best thing about this location is honestly the prices. $ 13 for a large pizza, with the pepperoni INTHECRUST?! Most amazing thing ever. The place allows you to order online(grubhub) annnnd you can factor in your tip with your total(but I don’t tip online lol, only delivery) they have amazing specials, and it’s in a tiny little shopping center near McCarran(the corner of Russell and Eastern). The pizzas a fast, fresh, and delicious. And definitely a better taste then say Domino’s or Pizza Hut. 100% recommend.
Jane D.
Rating des Ortes: 2 Fresno, CA
Cheeseburger — bland Fries — even worse Stromboli — good Arrived on quote time, that was nice. But there was a hole in the container the cheeseburger was in. Also, we ordered a 2 liter of cherry coke and we got two 12 oz cans. One was cherry coke, the other was cherry pepsi… really guys…
Royce H.
Rating des Ortes: 1 Las Vegas, NV
Absolutely atrocious. Food was terrible. Service was terrible. Management IS terrible. If I could give a negative rating, I most certainly would. This place, this owner/manager should get out of the business because they are overwhelmed and incompetent.
Glen M.
Rating des Ortes: 3 El Monte, CA
There marketing campaign is Great! They left a menu on my hotel room floor. Ordered a pizza and it was OK. Ordered Chicken wings and they were good. My favorite part was the chicken tenders really good! we paid 30 bucks for the food it was ok wait time for them to deliver to our hotel.
Letisha W.
Rating des Ortes: 1 Sacramento, CA
On vacation in Las Vegas. Flyer was left at our resort and showed they offer delivery. Called to order Philly cheesesteak, and side of onions. Also got medium chicken pizza. The delivery took about an hour… No problem there but once we dug into the pizza it was the most tasteless bland pizza ever. Only thing on it was sauce, cheese, mushrooms, chicken and tomatoes. The menu showed zucchini but it was mia. The onion rings were cold as if they were made in the microwave and not fried. Would not recommend this place for any future resort residents.
Amber E.
Rating des Ortes: 2 San Diego, CA
Arrived at our hotel tonite, and there was a flyer for Sofia’s sitting there. It was late, and we were hungry, so figured we’d give it a try. Overall, cheap, but not so good. Actually. The pizza wasn’t bad — ordered a 14″ two-topping(sausage and mushroom) and it wasn’t spectacular, but it was fine. The pastas, on the other hand were mushy and flavorless — both the 2 orders of shrimp scampi we ordered, and the one order of spaghetti and meatballs weren’t very good. The Philly steak sandwich was just ok, too. Bottom line — go ahead and order a pizza, but I’d bypass the rest.