SpringHill Suites Las Vegas Convention Center

I’ve stayed here many times, but unfortunately the customer service has gone way down. Maybe change in management? Making small changes to reservations prior to coming was incredibly difficult and they were extremely unhelpful, and they somehow managed to accidentally increase the rate of our hotel room per night by $ 80/​night! Had to get it cleared up when we arrived since no one would help over the phone, and kept transferring me to someone else who also couldn’t help. Luckily night guest service lady was helpful and nice.
While staying there and requesting towels, I had to call a second time after waiting 20 mins and no one came, and embarrassingly for my family’s room, they never came to clean it as requested, when they were away from the room for 12+ hours during the day. Also at 11:30 at night, an employee was cleaning a room right across our room, and I had to listen to the employee communication radio for 30+ mins, emptying trash, etc. Probably won’t be staying here anymore.

Good clean hotel. No smoking or casinos inside the place so great if you want to get away from the action. Strange location though surrounded by huge parking lots and abandoned hotels. Great happy hour at the bar and free breakfast.

Located next to what was once the Riviera, this Springhill Suites is relatively new. The bottom 7 floors are for parking, 8 conference rooms, 9 – 23 guest rooms, and 24 the pool and fitness center. Pool is heated and still open when we went the first week of November. It was inconvenient to get to the garage, you had to take the elevator to the lobby and get into a separate elevator that only serviced the garage.
As expected, the rooms were spacious and the toilet and shower area were split in two for efficiency and conducive for sharing. There was a nook with a mini fridge and microwave. It wasn’t the cleanest room (stains near the mirrors) but they did have bedbug covers on the mattresses which were reassuring. Breakfast was complimentary and nothing special, enough to hold you over until lunch.

I go here once a month for a Chamber of Commerce meeting. Breakfast is good and the meeting facility and the employees are well above average. I always look forward going to a meeting there.

My husband and I spent a little weekend getaway here. We didn’t want to be on the noisy strip but not too far so that we could walk to the strip, which we did. The hotel staff was very pleasant and professional. Loved the artwork in the lobby. Our room was on the 13^th floor (room 1317). It was spacious, comfortable and clean. Had a nice view of the strip. The a/​c was awesome. Enjoyed spending time on the roof under the stars. No jacuzzi and the pool is small. Used the gym; it is spacious, lots of equipment, and very clean. Towels provided on each equipment. Breakfast buffet included w/​the price. I always look for free Wifi and parking, which we had. No hidden costs. We will definitely return!

The rooms are spacious with a separate sitting & work area. Even the toilet & shower are separate invade your sharing the room. 2 comfortable queen beds very nice staff at check in. Rooms are clean quiet and comfortable I
Love that there is no smoky loud casino downstairs. There is a free breakfast downstairs but I did not go so I can’t comment on that only that it’s offered. There is also a refrigerator and microwave in the room.

Wow! The commercial is right. Expect the unexpected! This place is very nice. Greeted with a lovely staff. It is a block or two off the strip but if you aren’t there for a typical vegas vacation or looking to save money off the strip this is it. Also the metro is across the street and that will get you on the strip quickly.
Upon arrival I was Gifted a few extra Marriott points for no reason. (At Least I don’t know it — maybe because I used Marriott points) but the rooms were so spacious. Bathrooms were separate from shower and very modern. Beds were soft and I slept great.
The pool and fire pit area on the 24 floor was very nice and fitness center was stocked. I can’t say enough — price was great for what you are given. Marriott does it again.
The breakfast was FREE! After recently staying at the Marriott Marquis with gold level access to breakfast this place was the same breakfast and free to everyone. Great touch.
Kim was at the front desk and called my cab and chatted with me to complete a very pleasant stay. She also mentioned that they are getting renovations next year. I think that is pretty remarkable because they have really kept this place looking great. Thanks again! I would stay again.

Brief Overview:
I’ve stayed at my fair share of SpringHill Suites and this one is a good value for what you get. It’s at an affordable price range per night and is located near where all the action is on the strip.
Pros:
–You can stay here for about $ 79-​ish a night (you might be able to get a better deal if you shop around or get the timing right)
— Nice lobby area (I’ve gone to events down here and it’s very spacious)
— The room is good quality and has a nice view of Las Vegas depending on how high up you are
— The have a business center where you can hop on the internet or print stuff off
Cons:
— It can sometimes be hard to find a parking spot in the parking garage under the hotel without going to the 4^th or 5^th floor
— The food place/​bistro in the lobby is decent, but it would be nice if they had more organic and non-​GMO options (this is a stretch, I know).
Final Verdict:
I would recommend this hotel if you are not looking for super upscale, but want to skip the Motel 6 looking living arrangement. This is a good middle of the road type of stay that get the job done.

This is my second stay at this establishment and I continue to give it a 5 star rating. Nothing much has changed and there is no wear and tear noted since my last visit a year ago. The only difference is that there are no Chupa lollipops at the front desk; (

If you are looking for a wedding reception, especially the LGBTQ, this is the place to check out! My husband and I got married here on May 2, 2015. Everyone was great, they worked with us on Everything!!! From the food, to ideas on the wedding and things we didn’t think of. The wedding was on the 24^th floor rooftop at sunset. It was spectacular! A LOT of people told us it was one of the better weddings they have been too, and that made us happy! The reception was awesome on the 8^th floor. We had about 55 guests, and all of us were very well accommodated. Thank you to everyone that helped with this wedding at this hotel. We had an amazing wedding thanks to you!!! This place was a great find for being the diamond in the rough of Vegas!!!

Ok, so the pros. Nice clean room, I like that they have have a minifridge, fast Internet, the rooms were pretty quiet as I didn’t hear anything from anywhere. It has a separate bath and toilet room, conviniently separated for a regular room and big TV. Staff was nice and courteous
Cons
Not really much parking in front of hotel. They have a big parking structure in the back, but the spaces are so close and there are so many columns that it feels like you are parking in a can of sardines, & I am amazed I have not seen any accidents while I was there. The TV is not centered and it was a 2 bed so, if your kids are on the other bed… your in trouble.
I called to have my receipt emailed to me… and I am still waiting :(

We stayed at the springhills over the weekend. Overall the rooms were nice and pool is a rooftop pool which was really cool. You are like few blocks away from the worlds largest sportbook. Every employee I ran into was very nice and represented the hotel, city and marriott very nicely. If you don’t want to stay on the strip I would recommend staying here.
Room Tip: Good view of the strip if you room is like odd number. Ect 1821

This Marriott is great! Free breakfast, friendly service, and it’s clean!!!
My sister and I took a quick trip to Vegas and stayed here for the weekend. Everyone was super friendly and had great customer service.
If you plan o eating their free breakfast, make sure you go early because it gets packed around 7:30. And their happy hour is only half off selected drinks and appetizers (not free like other places).
This hotel is not located on the strip but is so close that they have a free shuttle that will drop you off at fashion show mall and you are right on the strip.
We were happy with our stay and would stay here again!

It’s not your typical high class Las Vegas over the top hotel– but cmon its a Marriott. Its quaint and clean and has complimentary breakfast and friendly staff. No casino, about 3 miles from the strip but it has a roof top pool which is a nice. Much more affordable than the hotels on the strip also, the only reason I gave it four stars is because if you’re going to VEGAS, you’re going to want to experience VEGAS and the Marriott is a little ordinary for the Las Vegas tourist life. All in all I have no complaints.

Tricky for me to review this location. I had to move from my beautiful one bedroom suite at the Grand Château to a tiny hotel room, so that was hard and might be part of the problem, but I also have stayed at multiple Springhill Suites, as well as other Marriott properties and I have to say this was my least favorite thus far.
POSITIVES:
I will say that the location is pretty good, especially if you are going to a convention at the convention center, but it’s also not too far from other casinos and the North end of the strip.
The hotel is nicely appointed with high ceilings, modern colors and décor when you walk in. The desk staff was friendly and the check in was handled appropriately.
The restaurant was outstanding. We ordered several appetizers during the happy hour and they were delicious: hummus plate, steak sliders (oh, so good), and buffalo chicken tenders. The ladies working the bar/​restaurant were amazing. My husband remarked that he felt like he was in a 5 star restaurant with the attention we go. The food came out quickly and we felt well taken care of. I would actually come back here to eat if I was not staying here! This was probably my favorite thing at the Springhill Suites.
I found our bed to be VERY comfortable. It was a little softer than I’m used to, but I sort of felt like I was sleeping in a cloud and I liked it!
Parking is ample and easily accessible AND FREE.
LESS POSITIVE:
I hated my room. It was a very awkward layout and I looked up pictures and it appears that we weren’t special, but that is their standard layout. there is a living area and it is separated from the sleeping area with a desk that has a divider over it that can be slid open or shut. that was probably the best part of the design. The television is in between the living and sleeping areas (as is common these days) so pretty much the way it is set up is that you cannot watch TV comfortably from ANYWHERE in the room. The «Kitchenette» was pretty much a built in cabinet with the tiniest refrigerator ever, a tiny coffee maker and an ice bucket. Again, I’ve been in many Springhill Suites and they usually have a decent sized refrigerator and a sink at the very least — having to use the non-​draining bathroom sink for drinking water, etc. was kind of blech. The space was not well used and it was almost pointless.
The bathroom was broken into two separate rooms. One held the toilet and the tiniest sink ever and the other had a normal sink area and a shower. While they leave little cards telling you to hang up your towels to conserve water, there is NOWHERE TO HANG A TOWEL. They have them on shelves. Who is going to fold up a wet towel and put it on a shelf? BIZARRE In the toilet room they do have a hook for a hand towel by that sink. Then each of those two bathrooms face the bed and have opaque glass sliding doors (that squeal loudly). So, if you get up to use the bathroom at night, you WILL wake up whoever else is sleeping unless they sleep like the dead. It’s seriously ridiculous. Both sinks drained slowly. Also, both the sink and shower reeked of mildew and the shower head was not properly on so it squirted water all over the place. I love when you tell a manager about a problem and they say, «you should have told us sooner so we could fix it». First of all, your cleaning person KNOWS that shower head is jacked up and if they don’t know, they didn’t clean the shower, so maybe that is who you should chastise versus the guest who doesn’t want to hang out with the handyman while they are on vacation!
The AC turns off if you don’t move around so it gets hot in there and the light over the bed ticked when you turned it off. Except for the couches being stained, that’s about it for the room.
The pool was fine, but it’s postage stamped sized and no jacuzzi which was a huge bummer for us. Shame on me for not researching better though.
Free breakfast buffet was okay, but not as good as others I’ve had… we even went out and paid for breakfast one day rather than eat there. This hotel must have a ton of rooms, though because the buffet has the largest number of guests at it of any I’ve ever been to and they provide a ton of room for it. Good for them. We just didn’t care for any of the meat they made and they have a person make waffles on the weekend, but the waffles are cold and hard by the time you get one unless you can score the opportunity to have her make you a fresh one. The rest is just your standard free buffet stuff. Nothing special. Easy when you need to fill the void.
Overall, this place is fine. For me, I won’t stay there again because it does not have the amenities I’m looking for like a jacuzzi, a refrigerator that would fit anything in it, and a room that makes sense. But, if all you need is a clean place to lay your head, this might be the place for you.

Located off the strip SpringHill provides comfortable rooms at reasonable prices.
If you want to stay away from all the craziness of the Strip this is a decent option.
There is a free breakfast buffet, with great coffee and below average food.
If your coming to Vegas to have fun on the strip, don’t stay here as it is too out of the way. Exactly why we stayed here for our business trip LOL.

Not a glitzy casino, but very nice, clean, and comfortable. Great staff! Friendly and helpful! Happy hour at the bar and restaurant from 4 – 6. I got in early and had to wait about 3 hours to check in. Sat in comfy bistro area and got work done. Sheena, the bartender/​food server took great care of me!
Cool things: Rooftop pool and fire pit. Starbucks coffee. Lots of space in the lobby.
Room bonuses: Split bathroom: the shower and vanity area is separate from the toilet :)
Couch area and work station separated from the sleeping area. Spacious.
Locale: Near the Strip and the monorail. Not a bad gig.
Oh, and it has a free breakfast bar! And free wifi!
Will come again!

Stayed at Springhill Suites, Planet Hollywood, and Flamingo on this recent trip to Vegas and I must say comparing hotels, Springhill Suites was definitely the best value.
Location wise, it’s between Westgate and Riviera so if you’re looking to gamble you’re just a few steps away. We did most of our clubbing at Wynn/​Encore, so a cab ride is about $ 10 w/​tip. Call the front desk and they’ll call one in for you.
The room was perfect. Plenty of space to relax and invite some friends over. The separate toilet and shower had it’s pros and cons. A mini fridge and microwave were little bonuses since the better hotels usually don’t have them, unless you’re getting a suite with a whole kitchen. The sitting area was a nice space to order room service and chill. Décor is modern and simple. Best part is the bathroom mirror. Such perfect selfie lighting!
Service was great. Forgot our room keys at one point so had to get a new one. Left the room the next time with the old key and didn’t realize it no longer worked. Front desk was very nice and patient with us drunkies.
Parking’s a breeze. A nice change from the hectic parking/​valet/​check in process of the huge hotels. The only thing missing was there is no bellhop. You can grab one of those big carts and wheel your stuff yourself. Kind of awkward walking through the lobby lugging that thing around.
We were so busy we unfortunately didn’t get to use the pool or have the complimentary breakfast. Next time!

Came by the other night and the property was pretty impressive, considering that it was squeezed in between LVH & Riviera.
The property is on the newer side and they do have a secured parking lot for the first ~6 floors and the rooms are the next ~20 floors.
The lobby is modern, inviting with very tall ceilings. Check-​in was friendly by the agent.
The suite itself was pretty good, except that one of the glasses were dirty and the shower had an issue with drainage…
The suite has 2 sinks along with a microwave and mini fridge. There is also a sofa bed that can sleep an additional 2 people!
WiFi is free and the highlight of the stay is probably the complimentary breakfast which consisted of eggs, sausages, waffles etc.

I stayed here for a three night stay and is located directly across the street from the convention center. Self parking is covered and is multi leveled.
My room was functional with a work desk and contained modern décor throughout the living room, bedroom and bathroom. Breakfast was included daily starting at 6:30 am which I thought was a bit late and is a self service buffet but I only experienced only hot beverages. There’s also a separate bar and coffee bar counter. During the week from 5 to 7 pm they offer complimentary happy hour cocktails of wine and beer. I found it odd that non alcoholic beverages weren’t offered. On the top floor the fitness center and roof top pool are located which was adequate for a decent workout.
I would probably stay here again since it’s centrally located and reasonably priced but it’s definitely a step below the full service Renaissance and Marriott hotels.