This is my favorite early morning Starbucks Denise knows all her customers by first name and what they ordered previously Great way to start your day! She and the other staff members are very nice.
Channele L.
Rating des Ortes: 4 Henderson, NV
Since the rollout of the Order feature on the app, this is always the one I visit for that right before work. I must say, the Order ahead option is amazing as this place is usually busy. Every time I’ve ordered something here it’s been done correctly, and when ordered through the app it’s been done right on time. It gets a little crowded and the app still needs to sync up with what specific stores actually have. I ordered a crème brûlée latte only to get there and find out they didn’t have that syrup. There was no way for them to contact me, so the lady made my alternative and also made it a venti for no charge. That was pretty awesome. Parking can suck because it does get so busy — watch out for those people in fancy SUVs that never pay attention.
Megan H.
Rating des Ortes: 3 Las Vegas, NV
This Starbucks is nearly always packed. My biggest complaint with this Starbucks is that they mess up orders enough times for it to seem like a pattern. The baristas are friendly but maybe need to focus more on the task at hand.
L. A.
Rating des Ortes: 5 Henderson, NV
Great little store with an awesome crew! Love my lattes, dark roast and frappuccinos from here. Yes, this is the busiest drive-thru in Vegas so of course there’s a wait! To the people complaining about waiting in their car in the drive-thru, first world problems. If you’re too lazy to walk into the store and/or you ordered anything but drip coffee, you’re going to wait for your drink and food. If there’s a long line, yes, those people in front of you get their orders first. It’s not rocket science.
Chona D.
Rating des Ortes: 3 Southeast, Las Vegas, NV
I lived in southern highland. So, on my weekend off my family and I always stop by and grub some drinks. I loved the place. Clean and staff seem very friendly but the service can takes an hour. Is a long wait. I loved Starbucks and been every places so, far this place is not fast enough.
Joe B.
Rating des Ortes: 3 Las Vegas, NV
Busy store, but all SBUX are packed during peak morning hours. Mobile ordering is a blessing and helps to avoid the long lines This is a training store. 99% of the staff is amazing and super friendly. You can always count on Denise(D-nice!) to be there with a smile and positive attitude.
Melanie R.
Rating des Ortes: 2 Henderson, NV
Why is your drive through service so slow? I understand you’re a busy location but so are most in the city, I hate coming through your drive through… The one on St rose in seven hills has friendlier, faster service get on top of it!!! To top it off the drive through attendant drops my food before I get my hand on it and asked me if I wanted a new one? So there I am waiting another ten minutes while a car behind me honks! I love Starbucks I’ll always go to them but please pay attention and be accurate.
Lisa N.
Rating des Ortes: 4 Las Vegas, NV
The best part of waking up … is having STARBUCKS in your cup !!! I’m sure ALL Starbucks are busy during the day, this location is no exception. The staff is friendly, both inside and through the drive-thru. Today, I decided to use their app to order my coffee and sandwich before I got there and it was amazing. You can order online, pay online, and when you get there it’s ready to go at the pick up window. Pros: fast and convenient if you’re on the go. Con: I ordered a breakfast sandwich and call me picky, but it took me a couple mins to get there and my sandwich wasn’t as warm as I would like it. Understandable since it is sitting there. Also, if you have any offers from the Starbucks app, you won’t be able to use it to pay online … bummer. Other than that … thank you Starbucks !!
Zeny B.
Rating des Ortes: 1 Waipahu, HI
Slowest damn Starbucks ever. And I get despirate for coffee that I still come here. Damn workers need to work faster or they need to hire more help
Kara C.
Rating des Ortes: 5 Las Vegas, NV
I’m not sure what all the bad reviews are about because I’ve had nothing but great, friendly service when I go to this location(which is often as it’s by my house). And aside from there always being a long line in the mornings, I feel like I’ve always received my order in a timely manner. The consistency of the quality of my drink is spot on too.
Willie D.
Rating des Ortes: 2 Las Vegas, NV
The service is good enough, a bit robotic and nothing special. If you need a coffee come down, but the lounges and coffee shops that opened up as of lately, are a much better place to settle. Music and in house made treats are my kinda place.
Mica Z.
Rating des Ortes: 1 Anaheim, CA
This place is one of the worst Starbucks locations. There is always a long wait, and a big reason is because they always get orders wrong. Today we ordered an iced coffee and cream and got a pumpkin spice latte. 2 cars in front of us also had to return their drinks. This location needs major improvements.
Zen T.
Rating des Ortes: 3 Las Vegas, NV
This place is great in the morning, employees very friendly and fast. That is why I am giving this location 3 stars instead on 1. In the afternoon you will wait approximate 10 – 15 for a coffee and most likely your order will be incorrect. I clearly said I didn’t want caramel in my coffee and for some reason they put extra, on top, bottom and on the side. When I told them I specifically said no caramel I was told that is how it’s made. We definitely need another Starbucks in this area.
Tony T.
Rating des Ortes: 1 Anthem, Las Vegas, NV
This has to be the worst Starbucks. Their turn around time sucks, and 7 out of 10 items will get my order wrong. And the other day to find coffee beans in my drink was terrible. Wish there was another Starbucks in southern highlands.
Serena Q.
Rating des Ortes: 5 Las Vegas, NV
One of the very few Starbucks that have the Clover machine. On select locations carry this machine. You choose the coffee you including the exotic beans that they don’t brew I house, they grind it for you and the use the Clover Machine to do your own special brew. No burnt tasting coffee. I personally get the Amazonas Peru or the Brazil. Kid you don’t mind spending a little extra for this special brew then it’s well worth it. Downfall… This location is small. There was about 15 people in line with one cashier. I like to go to Starbucks that have clean brewing stations and there’s was ok. No the worst but not the best. This location gets a five star from me because they have the Clover.
Lavi S.
Rating des Ortes: 3 Las Vegas, NV
This Starbucks is the same all the others in Las Vegas, So I’ll make this Short and Sweet! Located in the Smith’s Shopping Center of Southern Highlands, Next to Pizza Hut and, Walgreens. The Parking on this side is no Problem… The Drive Thru can be a Hassle at times, I’ve come at Different times of day, and the busiest seems to be when school lets out. All the High Schoolers come here to hang out, or do their homework, so it does get crowded. Customer Service… Pretty Good! Getting My Drink… Fast & Efficient My Name on the Drink… Haha, well Its ALWAYS Wrong! Nothing New to say here… Just Be Aware of the High Schoolers! lol
Ecats B.
Rating des Ortes: 1 Las Vegas, NV
Like mentioned, this is the slowest Starbucks in town. Came in twice in a week. First time I parked and went inside, waited at least a good 15mins. During the first 5 – 8 mins I figure I cut them some slack since they looked understaffed. Came to find out, they forgot about my drink or somehow my cup must have been misplaced. Second time I decided to go drive thru with 4 cars ahead of me. Total wait time was just under 20 mins but more than 15. What is wrong with this Starbucks? Although this is the nearest location to me, I sure wouldn’t mind driving to windmill/LV blvd for coffee. After all that location is always consistent with my caramel macchiato.
Roxanne D.
Rating des Ortes: 5 Las Vegas, NV
This is my daily go to coffee place. 5 mins away from my home. Thank God they built that bridge on Cactus. What a time saver! They are super friendly here. They keep it clean. I love them. They remember me & my man’s name & our drinks. That’s pretty cool. One day, I was sitting there feeding my son a banana after my man left to go to work & one of workers was asking me what they can do to improve. That’s nice that they do that. I’m already satisfied enough. I see complaints about them being slow but Southern Highlands is a busy area. I went in before work today & I got my Venti green tea latte in 5 mins. Maybe I missed the rush hour. I’m so thankful that they now carry coconut milk. I love their double chocolate brownies there too. I see that they make fruit smoothies as well. It’s also a plus that they have organic stuff.
MLee ..
Rating des Ortes: 3 Henderson, NV
Like every other Starbucks, great drinks. Mornings are pretty packed in drive thru line, expect a wait!
Shirley K.
Rating des Ortes: 4 Los Angeles, CA
4 stars for the great service we received from Bree! The chestnut praline latte is one of their best holiday beverages! Got grande the first time. What a mistake! Did it right the second time around and ordered it venti! Yes, it’s that good! Now I just need to remember to recharge my starbucks card so that I can earn my stars! Shooting for Gold stars in 2015! Drive through available at this location and plenty of parking spaces available.