Steve O’s Automotive

Brought my daughter’s car here for an alignment after rebuilding the front end. I was quoted under $ 100 by Don. I received a call later that day that it needed a camber kit and it would be an additional $ 65 for the labor and $ 50 for the kit. The camber «kit» is just adjustable bolts that are about $ 35 at any auto parts store. I was ok with the marked up parts price but the labor was ridiculous. These bolts have to be loosened to do the alignment anyway and a tap with a hammer and they are out. You simply push the new adjustable bolts in and set the camber. I have installed these many times and then had my other vehicles aligned with no extra charge. I wasn’t sure they were needed this time or would have already installed then ahead of time. I will NEVER recommend this shop to anyone after paying over $ 200 for an alignment. Don was rude on the phone and wouldn’t budge on the labor even after I explained to him that I knew exactly what it takes to install these. $ 65 for 2 – 3 minutes of labor per side is just ridiculous. I would have went elsewhere but he already had the car apart and said I had to pay for the incomplete alignment and then pay for another one after I put the camber bolts on myself which would have cost me even more. He knew he had me at this point. I let him finish the job. Again I went because of the great reviews on Unilocal but won’t ever be back.

Well, after my last bad experience with Don Boyer at Steve O’s, I was reluctant to bring my car back for him to warranty the work he did (replacing a bad window regulator, late last year, maybe 9 mos ago). As expected, since he’s out of town, after finding out who (me) it was, he told Fred (office mgr) to not do the work until He returns from vacation end of next week. Even after I tell him I’m going out of town end of this week. Fred was nice enough to even tell me that Don authorizes almost every warranty repair. Except mine?! So now not only do I have to spend another $ 300 at a reputable shop, unlike this one, but another $ 400 to file for small claims court! Tell it to the judge Don! You’re the worst! And DO NOT DO BUSINESS WITH THIS SHOP!!! (unless you want to get ripped off) Steve O would be very disappointed in the way myself and others remember his name because of Don.

I won’t get to say this many times in my life, but here I go… I finally found a quality, honest mechanic! I brought several vehicles here and had excellent service every time. I was never upsold on anything and in fact, on my first trip here, was informed that the last mechanic I had visited was trying to upsell me on something completely unnecessary (trying to get me to replace my alternator when in fact I just needed a new battery).
I also used this shop to put new tires on my Audi. I shopped around at several major tire resellers (including Discount Tires) and Steve O’s came well under the quotes I had received without even knowing it, for the exact same set of tires.
Would highly recommend Steve O’s to friends and family.

It’s crazy how blown away I am by the service! Very please to say that it’s some of the best I’ve ever had and it’s an AUTOMOTIVE shop. You are mistaken if you do not use them for every vehicle you have. They are very honest and friendly. I have taken my car here twice and have no complaints. They don’t over charge you or try to upsell. They will let you go at your own pace with things that need to be fixed and lay out all of your options. Oh, one other thing… It’s all done in a timely manner. You will not put you on the back burner :) Just read all of the other reviews. Big thanks to Fred and Donald!

On a weekend trip to vegas. On the way to a night club on easter my 2006 300c srt-​8 Died on me late at night. Long story short it was my alternator. After checking Unilocal I called this place. They had long wait times. They try to upsale me on things i dont need. They advise me they wont install parts from any other stores. only there own. Customer service unlike others I had called on Unilocal was terrible. They told me if you want a good price there are other shops to go to. So I did. Glad I did. Found another shop that had way more good reviews on Unilocal

I take my cars here for everything, highly recommend the shop, great work and they are honest!

In Vegas for what was supposed to be a break from a bigger trip from Seattle to Tampa, FL. Wife broke her ankle on the Strip and got stuck here for 6 weeks. On the way here car broke down and needed a new torque converter in Ely, NV. So when car started clunking every time it started moving after a stop I figured, the way my luck was running, that I now had a new major problem. I just knew the transmission was going to be needing a major repair. Thinking $$$$. Found Steve O’s on Unilocal and brought it in. 15 minutes later he told me he had good news and bad news. I cringed waiting for the news. The good news was he found the problem. Bad news was he wasn’t going to make any money from me. Turned out to be a loose motor mount. About time my luck changed. Of course it helps big time that I found an honest shop not looking to rip me off. Will take car back there before we continue our trip for an oil change and check over. Highly recommend this shop.

My friend and I took a car in to get an inspection and an oil change. When we returned to pick it up, Fred was very sympathetic and explained the million things wrong with it all leading up to his well-​educated opinion on how the problem started. Since it was way more work than the car was even worth, he didn’t write up the problems to try to sell us on a bunch of unnecessary repairs. He just charged us for the oil change and we were out the door. I value honesty and knowledge above all else and these guys have tons of both. Will definitely be taking business to them in the future!

As a woman I feel it is hard to find a mechanic who does not try and take advantage of you. These guys are great! Super honest and do it right the first time. They do oil changes while you wait at 8:00 and 1:00 during the week or you can drop off your car anytime. I have been very pleased.

They are amazing. I was looking to buy a uhaul and brought it by them to check it out. They did such a great, thorough job and at a decent price. I ended up buying the truck and Donald gave me a great deal on tires and things I need to replace. I’d definitely recommend them and use them again if I’m ever back in Vegas.

This shop did a great job fixing a leak in the engine of my ’91 Toyota, but they botched some maintenance on my brakes. It was difficult to resolve this issue due to their virtually non-​existent appointment scheduling methods, and I have reason to believe they have been dishonest about their pricing. On the bright side, I ended up with a generous (yet rudely applied) discount on my rear brakes.
Long-​story-​short, Donald, the front desk clerk, threw my debit card at me and told me never to come back. Immediately afterwards, he initiated a phone conversation with my father, during which my father was referred to as a «f*ggot» by Donald. Okay!
This quite possibly was an isolated incident because there’s otherwise no way this place could remain in business. Nevertheless, I’m morally obligated to publish this information.

Don and the boys at Steve O’s Automotive are what in Las Vegas Auto Repair shop should be; honest and friendly. I have taken two of my vehicles here and have had nothing, but great customer service. Thanks Don, I appreciate your honesty!