Subway

As you can tell by most reviews the food is certainly not the problem, the problem is the horrible service from staff. I frequently visit subway as I’m an addict for their food however hands down this was the worst one I’ve seen. Slow and moody staff made wait times feel awkward. Got a simple order wrong and just to add to it with a funny note, when I pulled out a subway gift card that was very visibly a gift card the lady looked at it and said so we are paying with credit? How do you mistake a gift card with your company logo all over it for a credit card?

The service for this place stinks. I live close by and my car was in the shop so I walked to Subway to get some dinner. The door facing Las Vegas blvd was locked so I walked along the side and the employee was hanging out with someone. I knew they were supposed to be 24 hours but I ask anyway. Are you open? The response I got was «no I’m on break» not give me a minute or oh I’m sorry I’m on break can you come back in a couple minutes? He was very rude and then went back to his conversation and I walked home. I will not be returning here.

Review is for the Asian employee, with the lip ring and blond streak in his hair. He works graves.
Okay, so my boyfriend + I live across the street… we normally go linedancing on Thursday nights right there in the same complex. I was hungry one night {last week} and my boyfriend suggested ‘Subway’. Last week we had ordered the «Flatizza»… one was only cheese, the other pepperoni. He wasn’t thrilled when we ordered that last week, we inquired about the difference between the personal pizza and the flatizza. Seemed like he didn’t want to make either, he was bothered that we would order such a thing… but I’m sorry, when you’re vegetarian your options are limited and a pizza sounded great! Anyway, it was good and I was excited to have the flatizza at Subway again!
So again this week, after linedancing we wanted to have flatizzas again. Once we arrived, we definitely weren’t greeted, he just put his gloves on and looked at us making hand gestures like «what do you want?». I ordered a flatizza, he groaned under his breath and then, dare I ask him if they have peppers… he gave me attitude and was like «peppers? What kind of peppers?» And I felt bad for even asking that so I just said «it’s okay, just cheese please»… he proceeded, with attitude, «all that we have is right there» pointing at their line of ingredients. My boyfriend + I heard a sigh of «GOD» under his breath after that as well… that is when my boyfriend just grabbed me and we left because he was just not nice, easily angered, and rude to his customers. I don’t go to Subway for top notch service, I understand where I’m at… I just wanted some fooooooddd, I was looking forward to that pizza!!!
It’s too bad this particular employee is such a grouch and always seems to be in a crabby mood. It really shows and makes it awfully uncomfortable for the customer. We won’t be back, it was just too convenient being right by our house and our Thursday night cardio spot =[

Went in here and the lady basically called me and idiot for asking if the bathroom needed a key. It did so I grabbed it and it wasn’t even locked. 1 worker working after she left when a rush came in. Seriously the worst ever, that worker should be fired for being such a b**** and leaving the one worker with 7 people

The food tastes good as Subway always does. However the service here leaves much to be desired and I’m sorely disappointed. I frequent Subways often as its one of my favorite foods. This is my first time at this location and I’ve never experienced such poor customer service at any other location. The girl serving my family and I is not wearing a name badge so I don’t know her name. However she is young and possibly of latino decent. She’s tall and has long dark curly hair pulled uo in the front with a barret on top and the rest pulled back into a point tail. She has a deep raspy voice. Hope that helps in identifying her. We are here now and it is 4:30pm on Sunday.
Anyway, when we first arrived we had to wait to place our order while she was talking and laughing with the customer before us. He was already done checking out and just standing there joking around with her. She didn’t even acknowledge that we were standing there (four of us). She eventually sauntered over and as she asked us for our orders she never made eye contact and had an attitude of annoyance. My whole family noticed it and we were all really bothered by her acting like we were putting her out. She never once smiled or made us feel welcome.
We are eating in so we’ve witnessed her being a lot more friendly with the young guys coming in. And now we are leaving in which she isn’t acknowledging or saying thank you or good bye, nothing.
Over all an uncomfortable and annoying experience. I doubt I’ll go into that location again even though I’ll be in that area often now. It’s unfortunate for me as a consumer and for you as a business.
By the way, this is the first bad review I’ve ever written as I don’t believe in writing bad ones unless absolutely necessary. My hopes are that the management does something about this so future patrons don’t experience the same thing.

Let’s be honest, Subway is Subway as far as product goes most of the time. As far as service goes most of the employees here are in decent spirits and helpful however the other day I went into this location with a coupon that randomly showed up in the mail and had a simple question about it. When I asked about the details of this coupon the girl immediately snapped back at me with, «the coupon says what it says!». I personally am in the service industry as well and there was no need for the rude snappy behavior of this girl. I’ll gladly drive a mile down the road and go to a different Subway and take my 4 – 5 meals business a week to a different location.

This location just opened up and is in the Antique Mall of America plaza. Its open 24hrs and has a decent amount of seating and is really clean.
I’m just happy that there is a new subway so close to my house now. But it is just the run of the mill subway hence the 3 stars