Sugar Factorys

The food was ok. But the service wasn’t. First off me and my wife was put at a very small table, but ok no problem. Then the food arrived and they didn’t have space for our plates, so they asked if they could take the eggs back to the kitchen to keep warm while we ate the pancakes (really)? And just walked off with my plate with an attitude with me for some reason. I then said how about we move to one of the bigger tables (one behind us and one in front of us). Their response was we can’t. Finally a manager comes over with an attitude and puts us at the bigger table (Cecilia) really bad attitude. I was there for my birthday breakfast and was very disappointed. I would not recommend for service reasons. Giada was great and the service and food was excellent!!!

The store was really good but the restaurant was terrible, the food and the service were awful. I found a hair in my coffee and on my breakfast plate.

Candy, candy, candy,
Yes a little on the expensive side but what do u expect… its Vegas and just off the strip.

They definitely need to fire there staff. What kind of worker doesn’t even greet you with a simple hello??? Waste of money and time. Take your money to Fat Tuesday at least for drinks anyway

Great happy hour, nice clean establishment and very friendly staff. Will come again!!!

Wow this place sucks. Girlfriend got sick and the food was way overpriced. Staff was nice until they realized how disapointed we were with the purple burger buns and nasty wiped avacado mayo and ignored us, probably because they recommended the meal we got. I think they realize how much their lives suck working a horrible sugar factory location that just poisons and robs customers.

If I could cuss on here and not have my review erased by a moderator I would. This place is over priced. The famous bedazzled lollipops are defective and the refills don’t fit. Tried to bring it back for my daughter and they wanted a receipt. I just wanted them to exchange it for a local 11 yr old without driving back to summerlin and looking for the receipt. This place has ridiculous prices on everything.

The Sugar Factory is known for it’s delicious drinks and some of the worst service in town.
Seriously, I’ve had a problem with the Sugar Factory on the strip with customer service, and after visiting this location for the first time the other day, my hopes of better service crumbled, it’s even worse here.
While the hostess was great and quick about seating us, we sat there for about 12 minutes before anyone even came over. Not only was the waitress slow, she seemed confused as to what tables she was suppose to be waiting. A moment after she left, another waiter came to take our order once again, and was confused that we had ordered with someone else already.
I usually get the veggie burger from Sugar Factory, not only is it really the only acceptable vegetarian dish on the menu, it’s just delicious. I don’t know whether they changed the recipe or the chef is an idiot, but the once signature purple bun was replaced with a regular white bun. Bummer. :(
Finishing touch to our horrible experience, the bartender that brought us our drinks was a complete bitch. We sat by the bar so I could see what they were doing. She was chatting with another bartender and seemed irritated that she had to work, you know, do her job, and make drinks. When she brought over the drinks you could tell she was in such a pissy mood because she couldn’t concentrate enough to hold the drinks steady, she spilled a good portion of mine all over her hand and slammed the drinks on the table (further spilling my Cherry Pop drink) So now I have a drink with ½″ of it spilled all over the table and she stomps off without an apology or cleaning up her mess.
Also, sticking the cherry tootsie pop in the drink is a great idea and all. But it would be better if they took the wrapper off and put the sucker in handle-up.More pleasant to hold and no one has to peel the wet paper off the candy.
As good as their sugary sweets are, the service and prices are enough to sour our mood. Stay away. FARRRR AWAYYYYYYY

5 stars for the super nice associate, but I was disappointed with the candy. For a candy store, I was super surprised at how bad the chocolate was. You can tell that it’s not real chocolate. it’s most definitely artificially flavored chocolate. I love chocolate covered raisins and almonds but I couldn’t eat them. Yes, I understand it’s not a chocolatier, but C’mon. I’m not picky. It tasted like Palmer’s chocolate.

2:00pm on a weekday and it’s not busy — why would it take 50 minutes to get food?
Go to drink, then shop for candy. The lousy service and way overpriced food is not worth your time.

My last visit to the Sugar Factory was a bit disappointing.
We called in advance to make sure that the Happy Hour special (2 for 1) was still going on. The employee stated that it was in effect from 4 – 8 PM. When we arrived, the bartender notified us that Happy Hour was not being offered. Inconsistency is not cool.
Also, I noticed that a number of the cocktail drinks (e.g. Swedish fish cocktail) were taken off of the menu. There are only about 5 options left to choose from. Realistically, the Sexual Chocolate is the only one worth ordering…
I’ll give Sugar Factory another chance to redeem itself.

During my most recent Vegas trip, I came to the Sugar Factory for a drink.
I ordered the following drinks: blow pop martini, jolly rancher
Both drinks are delicious, but I do warn you that they are extremely sweet.
The drinks were $ 16/​each, which I think was a bit overpriced but it’s expected because it is Las Vegas after all.
The Sugar Factory Store is filled with crazy overpriced candy and junk! It’s totally insane to pay that kind of money, however, I do admit they have a lot of cute non-​sense things in their store. If you were balling out of control and had a lot of money to throw around on junk, then by all means. .. live it up!

I decided to stop in and see if there was a sugary goodie for me. I was approached immediately by a worker who came on a bit too strong. I told him I was interested in looking at a pastry and he said OK I will box that right up for you. I mean HELLO I didn’t even say I wanted what he was boxing up nor new what the heck he was boxing up. When I asked him he said it was a ‘Red Velvet Cupcake” and so I thought well ok that sounds tasty. Then he rings me up and it was $ 6.95 for a single cupcake!!! Really!!! I didn’t want to pay for it but was caught off guard and just decided to go ahead with it but was kind of nervous about telling my hubby after I walked out about what I had just paid for 1 single cupcake. I did tell him and he said I deserved the treat and that I had always been wanting to try it so not to feel guilty.
When I got home I had this cupcake for dessert and it was just okay. The cupcake was a bit dry. The cream cheese frosting was good but tasted like any old Betty Crocker frosting from a can.
I will probably try a different location next time if I do stop in and hope I can be given the time to peruse and decide what I want and know what I am paying before hand.

Sugar free candy is a joy to find, especially in a store like this one. I don’t need sugar free candy for myself, but I look for it wherever I go because a few of my favorite people do need sugar free goodies. I love to buy gifts for my friends, so it makes me very happy to find such a nice selection in a sugar loving candy store.
I ignored the overpriced lollipops and the pushy salespeople. I simply collected the candy that I wanted and approached the counter. It was only once I was at the counter that the cashier pointed out a few sugar free goodies that I had missed. I appreciated the tip, and even bought a few pieces of the newly discovered candy. Nice!
This was a happy stop for me during my trip to Vegas. I spent far too much on candy that was no different than the candy that I can buy almost anywhere, but I left with the knowledge that I had found an almost healthy snack in this land of gluttony.

$ 25 for a lollipop?! That lollipop should be dancing and singing in my mouth. The atmosphere in the store is like a nightclub and very loud. But I get it, it’s fun and all about the candy. Don’t get me wrong, I love me some candy. But for me, though, it’s pricey and a bit overrated.
But if your thing is looking super hot with bedazzled lollipop in tow, Sugar Factory is the place for you!

What an interesting selection of chocolate covered strawberries! I love the variety of chocolates and sprinkles that they have on their large chocolate covered strawberries. YUM!
So after having a few of these yummy strawberries I had to stop by the actual store on the strip. It was REALLY crowded. The only thing that I was craving was ice cream and they had gelato. While the mango gelato was very good, they didn’t have many fruit flavors but they had quite a few cookie and candy flavors.
I’m sure this is a tourist trap and the prices for candy is outrageous. But then again, isn’t that the theme on the strip?

Lets begin with I was already one shot in when we arrived so my sweet tooth kicked it. Didn’t help that everything in the front looks absolutely delish! Everything is so colorful and pretty.
Darn you over priced sugar factory you’ve suckered us in!
We went with the ice cream and red velvet brownie.
Lets start with the brownie is WAY to sweet, we both took one bite and then had to throw it away. The cream cheese didnt taste like cream cheese frosting. It didnt taste like a brownie either. it was as if they put velvet cake on a chocolate brownie. what a waste. sugar over load! yuck! It looked better than it tasted.
The ice cream was good but i’ve had better. Tiff got the cream brulee and my mouth watered for the hazelnutt chocolate. Lets say that I like the Thrifty’s down the street better. both were just okay, not worth the price.
All 3 items cost 28 bucks… RIP OFF!

Sugar Factory is one of those places you should visit at least once if you’re in Las Vegas. Where else can you get a yummy bubblegum-​flavored lollipop encrusted with sparkly crystals and a Hello Kitty charm?!
During my last trip to Las Vegas I noticed one of the lollipops in our mini-​bar fridge in the hotel room at the Mirage. I had to find out where it came from! Luckily, the store was right in the casino. Sure, it’s expensive for candy, but money means nothing in Las Vegas, right?! I’d rather buy something I can bring home with me than lose my money in a slot machine or roulette table!
The guy that helped me was very knowledgeable and offered the option to customize any flavor to any stick. This came in handy as I wanted a Hello Kitty Couture Pop with Bubblegum flavor and it was the only one that wasn’t out in a box already. He put it together for me in the back and came out with it all wrapped up in its pretty little box. This made me very happy.
I also grabbed the blue raspberry 3-​pack of refills after finding out this was their best-​seller. I have yet to try them but the bubblegum was delicious! It was the best lollipop I ever had.
These make awesome gifts for any girl. Trust me, (I don’t know of a girl that wouldn’t like one for herself)!

I had 2 dips of cinnamon frozen yogurt. It was excellent. As others have mentioned, it’s a bit pricey here. I marked the place down because of the lack of value and the area where you eat. Since the store is so small, the only tables are in the Miracle Mile Shops hallway, narrow in this section, and there are people walking by constantly. Not even good people watching.
If I go back, I’ll take the yogurt into the casino and sit at a machine where there’s more room.

Again. I’m not a «sweet» kinda gal but, a co-​worker told me to go with him to «SAMPS» a crêpe and a milkshake. So, I went with…
He got some Barbie milkshake and a banana/​strawberry crêpe. GEEZ, talk about sweeeeeeeeeeet! The girl behind the counter was really sweet (no pun intended) and patient with us and all our samples of gelato.
Overall, my friend was pleased with what he got… although he spent $ 15 for it. Seriously? $ 15 for a milkshake and crêpe? UHHH, ohhh-​kaaay!!! AND his crêpe only had one banana and strawberry chunk. PLEASE.
I suggest you go to Serendipity if you really need a good, semi-​expensive, sugar fix.
Ohh, I almost forgot to mention their «couture pops.» Basically a lollipop with an extremely expensive, reusable lolli-​stick. My friend got some to send to another friend back in Hawaii and each one is $ 25 a pop. YES, $ 25 EACH… FOR A LOLLIPOP!!! Sure, you can reuse the stick and attach a different flavor pop but, really!!!
But, who am I to judge. If you want it, GET IT. If you have the money to burn, GET IT.
Shoot, get me one while you’re at it =)