Sunset Ridge Surgery Center

The staff and treatment was great, but beware of their billing process. They were out of my insurance network, so I told them I didn’t want to go there. The billing lady explained that they had it set up so that I could pay $ 200 and they would write the rest off, and it would also go towards my deductible. I agreed and paid the $ 200. Afterwards I received a bill for another $ 232.00. I called and they said I had to pay it, that’s what the balance came too. I said that we had an agreement but they wouldn’t budge, and would send me to collections if I didn’t pay it. So I had to pay it. I wish I had insisted on going to an in–
network provider. The billing manager was not on the level with me about their ‘out of network’ program. Just be aware!
Looking at the other reviews, they only had to pay the $ 200??? Now I’m even more mad!

I needed surgery after a bad fall and they were wonderful here. My insurance is out of network with this facility but they accepted payment in full from my insurance and I was only asked to pay $ 200 up front. Everyone from the front desk to the nurses in the back were great. They made me feel like I was a VIP. The facility is clean and nice inside. I would definitely use them again if I have to but hopefully I won’t need them anytime soon!

Facility is clean and staff is friendly. Rachel Riedel is an excellent administrator and will help you with any questions or concerns.

I had a wonderful experience at Sunset Ridge Surgery Center. I was there for knee surgery (meniscus). Everything went very smoothly from check-​in through pre-​op to the actual surgery and recovery. It is a small facility and I was the center of attention during each step. The surgery center is clean and comfortable. The staff is professional and caring. My only minor complaint is that they need a sign on the outside of the building so locating them isn’t a guessing game. But all in all one of the best surgery experiences I’ve ever had.

I’m sorry to say that we’ve needed two surgeries in less than 8 weeks. The upside, for you, is that unlike most patients, I’ve had two opportunities to observe the staff and evaluate the facility.
Short story: Come here if you need outpatient surgery. You will be completely satisfied! I have been twice.
Long story: This facility is, for us, out of network. I assumed that was a deal breaker. Rachel, the Surgery Center Administrator, took our information, contacted our insurance carrier and worked out all the details. In the end, I simply paid the $ 250.00 deductible of an in network facility. I was very pleased to begin with, but the experience got better and better. We walked into a warm, inviting waiting room and were greeted by the front office staff. These women were wonderful, in helping through the mountains of paperwork and making us feel comfortable and welcome. They have water and a Keurig for you.
The pre-​op nurses were kind and helped my wife through her anxiety and the post-​op nurses were very attentive. They monitored her pain and offered medicine to make her feel better.
Honestly, I hope that you never need surgery, but if you do, come to the Sunset Ridge Surgery Center and relax, you’ll be in good hands.