Super Cleaners III

Really nice people super affordable been going here for few years.
Alternations on pants are ten dollars and that’s super affordable y’all! Don’t know what else to say but Unilocal seems to want me to write more words.
I think they’re very nice and the location is great since it’s a few blocks from my building.

Ted Baker shirt destroyed after only one wear because these folks shrunk the hell out of it. Went back in to explain and they said it wasn’t their fault. Similar reviews on Unilocal should have pointed me in another direction but I didn’t think to check. Too much faith in the consistency of the dry cleaning business. Please bring your delicate clothes elsewhere. Bring your underwear here. That’s about all they can clean without destroying.

Terrible service! This place used to have a lovely young man who worked hard to make sure the customer was always satisfied. The last few times I have gone, it has been an older gentleman who just wants to get your money and get you out of the store.
Today is the last straw. I went to pick up two jackets and they both still had stains on them. I had told him about the stains yesterday when I dropped them off, but he refused to give me anything to mark the stains with so that they would know what to be on the lookout for. He kept saying, «yeah, don’t worry»
I showed him hat the stains were still there today and asked him to please run the jackets again to try to get the stains out. The answer? «No» This was after he had already run my credit card, of course. I pointed out that they are a dry cleaners handing me back stained clothing and refusing to even try to remove the stain. His response? «Call and complain if you want.»
I have been a loyal customer for years, but no more! This place no longer cares about actually providing a service, just getting your money.

updated review to reflect the fact that they found my shorts and they’re generally very nice people

Found bleach spots on 2 shirts. Went in 4 times to get it resolved because the manager wasn’t there the 1^st 3 times. Then she said «we don’t use bleach and we didn’t do this». Well I sure didn’t ruin my shirts for fun, nor do I like to frequently stop by a place repeatedly for giggles. The manager/​owner turned her back and walked away. Me= a couple hundred dollars down the drain. Nothing I can do and nothing they are willing to do or admit. DO NOT GO HERE!!!

I agree with Jimmy H.- AWFUL!
Have been going here for quite a while so I was horrified to find 2 expensive sweaters in my last pick-​up severely SHRUNKEN. The woman (owner) there also denied shrinking the sweaters and also tried to ignore me before I showed her the same sweater I had in a different color to one she shrunk. She continued to deny, said it was impossible, then tried to walk away several times. I was calm, and professional, but firm, and obviously upset. She proceeded to insist the sweater wasn’t the same as the one I brought in (it clearly is) because the «material feels different». No kidding! The wool fibers have shrunk so much that it DOES feel different. And the tags on the inside are scrunched together due to the shrunken material around them. She inspected the tags in both the ruined and non-​ruined sweater to see that the material and make were EXACTLY the same. Since this accusation wasn’t working out, she then had the nerve to accuse me of washing it/​shrinking them myself and blaming her. The tags they put on them were still on! I pointed this out to her and she tried to walk away again, but not after telling me that I «just want money». Well, they SHOULD reimburse me for ruining 2 beautiful sweaters. I will probably open a complaint with the BBB or try small claims court, just because I cannot believe someone would treat a customer like this after destroying their property.
BEWARE!

Awful. Took a brand new shirt in to get pressed. Had a black mark on it when I got it back so I returned it to have them get it off. The woman who I presume to be the owner said it was ink but it was clearly burnt or something burnt in from the press. She denied that and said I have to return it to the store before storming off. Probably the worst cleaners in town. Do not go there.

The best dry cleaners in town.