Trellis Park at Cheyenne

Absolutely hated living here. Within living here 7 months, we had to file over 20 maintenance reports (to which I didn’t «file properly» online since I had different issues with different stuff so I filed them separately which is apparently frowned upon). We had every single appliance have issues besides our dryer. Our washer had multiple issues and I asked for a replacement, to which was denied. And then our washer malfunctioned again and actually flooded the apartment below us and ours!
Annie used to be amazing when we first moved in (April 2015) but by August of 2015, we apparently overstayed our welcome with her attitude and she actually snapped at me while I was 8 months pregnant and kicked me out of her office and told me (and I quote) «If you can’t handle it, maybe your roommate should be the only one to come down and talk to me from now on.» And they even changed all our contact info to my roommates (even though my husband and I paid almost everything and everything was in our names).
On top of that, our neighbors were absolutely horrible and hostile. Within our first month of living there, the person below us was banging on our door and screaming at my husband when he opened the door because we were «wrestling» in our living room (??? Really? I’m pregnant and I’m wrestling my husband or roommate?). The neighbors are actually what helped drive us out of there because all they’ve done is file complaints on us for absolutely zero reason. We would have security show up at our door at 3 am when I’m asleep and my husband is at work! They used to file complaints because of the time he got home too! Well excuse my husband for working, right?! If you can’t handle living around people in a very close vicinity, DON’T LIVE IN A DAMN APARTMENT! Our neighbors were absolutely toxic people. I almost feared having my newborn son in that apartment when he cried at night in case my neighbors decide to come pound on my door and scream at us for no reason again!
Glad to say I got out of that hell hole before our 15 month lease was up without paying a dime. I will NEVER recommend this place to anyone.

Now they’re not accepting money orders so you have to pay online with your credit card that charges over $ 30 to use; $ 33 for Mastercard or Discover, $ 41 for Visa. You can also pay with MoneyGram but you have to go online get the codes get the amount go into a MoneyGram store and send the MoneyGram… and MoneyGram isn’t offered everywhere so you have to go out of your way to just pay your rent. So unless you want to pay $ 50 extra a month to just pay your rent plus have all the other issues don’t move here.

We have been here a couple of months and couldn’t be happier. The office staff is nice and responsive to all requests. Our apartment isn’t infested with bugs and asked that they spray around for preventive measures and they did so without any problems. Maintenance has fixed a few things from the previous tenants and they did so with promptness. They work around our schedule for maintenance repairs which is rare with apartment complexes. The pool if great and hardly ever crowded. Everybody that has come to our apartment has loved it and even a few have inquired about renting here as well. If you’re worried about bugs I wouldn’t hesitate here. I was very worried prior to moving in as I don’t like living among bugs. We have seen a few here and there but nothing out of the ordinary. You will see a few water bugs linger inside on accident however no indication of infestations. The apartment on the inside is beautiful and spacious. Highly recommended, especially the 3 bedroom apartment as that is what we moved into.

Do Not Waste Your Money. During our 15 month stay we had an infestation of scorpions, spiders and roaches. The grounds are filthy because they refuse to pay someone to clean it and expect maintenance to do so. There is a nice pool, however the city shut it down multiple times because it was not up to code. The office staff is rude and condescending, especially the manager Annie. The other girl that sits up front Tara, doesn’t seem to know much of anything. They charged me a $ 1300 fee upon move out for one day, which I was told would be prorated. When I went to pay I was told my account was sent to collections because it was 7 days late… The interiors are nice, however maintenance requests take months to be completed. Worst part of it all is our rent drop box was broken into and we were not notified timely. Two weeks passed with all of my account info being in only God knows who hands, Also, we had numerous break-​ins and gang related activity,

Can someone please tell me how Trellis Park Cheyenne apartments are? Locations, crime, bugs, EVERYTHING. I am moving from Memphis to there in August and do not want to be disappointed from flying all the way there. Please do tell.