U-Swirl Frozen Yogurt

Fro yo on a hot day is awesome! Have been to this location a good amount of times to say I enjoy u-​swirl and the customer services isn’t bad. There are a good amount of fro yo flavors. The toppings area is clean the times I’ve been there. There is a good variety to pick from strawberry, raspberry, cookie dough, crumbles of Oreo, chocolate chip, and plenty more. They also have a card that they stamp every time you get the 16 oz and on the 11^th, I believe it’s on the 11, you get for free.

I used to really love this frozen yogurt shop especially when they added the chocolate shop. It has really gone down hill. First off the last 4 times I have been there half Of the machines were broken which really doesn’t leave you much to choose from and the ones that were up gave you runny yogurt. Then the fresh fruit area is never filled and if you ask for them to fill it up it seems like you are bothering the workers. Another thing which I find off is that they never have any lids… I always take it home for my family as a treat and every time I’ve asked for lids they never have them! There is a new yogurt shop that finally opened up and I’ll be taking my business over there because honestly I’m tired of being treated rudely and not getting a good product.

I’ll have to say that this location is not very clean. Most of the customers like to make a mess & expect the employees to clean up after themselves. I love all of the different flavors & toppings they offer but the Customer Service is really dreadful. Only giving it 4 stars for its flavors & toppings!!!

I walked in today after having a very big lunch. I needed frozen yogurt and didn’t want to have to drive across town for yogurtland. I overlooked the flavors and realized I needed this now! Watermelon! Pomegranate parfait! Hawaiian paradise! Cookies and cream! Cake batter! Ect! I immediately grabbed the biggest cup available and filled it up with all the flavors.
When I got to the topping stand. There was a mess of toppings all over the counter, (I do give it to the girl that was working there, she was trying to fix things up), but there was no fixing the sections that were already mixed with different toppings. I then was rung up, the cashier didn’t seem too happy, nor have eye contact. So when I was done I tried to sit down to eat and every table was covered in trash and crumbs. It looked like it’s been hours since these tables have been tended to. So I got in my car and left to eat my yogurt at home. Goodbye uswirl… Yogurtland I’ll see you soon!

2^nd time. thought I would be greeted by friendlier employee. BUT NOO!!! MARIE IS VERY RUDE. older lady that works there .had attitude toward my daughter who only asked for sample .she didn’t realize that my daughter with me I wish manager would be aware she actually acted like she owned the store anyways if this store also had more sugar-​free yogurt flavors it would be awesome.

Marie is the best. Great to see someone willing to help. My kid dropped his yogurt on the floor and I felt so embarrassed. But she was right there to help. And even smiled at my son. Good yogurt too. Thanks marie.

First I just want to address the employee there. I don’t know her name but she’s an older lady w/​dark hair. She was rude and she made me feel like not touching anything in there. We asked for a sample of one of the yogurts and then I asked again for a diff sample. I wanted to try another one but I’d figure I would use the little cup that I had already from the last sample just so that she wouldn’t have to keep coming to give us a sample (thought we were making it easier on her), but she said «um you’re not allowed to use the same one, you have to let me know» and then she quickly came over there and wiped the bottom part as if I dirtied it, when it was already dirty and so were other ones as well. She was rude when saying it and her body language was as if we were dirtying her house and we weren’t welcomed. I couldn’t get out of there fast enough.
Anyways besides that the yogurt is delish. I love frozen yogurt and this is the only closest one to us.

Went for my fix of frozen yogurt was a little disappointed therefore I’m give it a 3 stars due to their lack of yogurt flavors. Machines were not running correctly and most yogurt flavors were too watery. Was only left with lemon tart (i believe) flavor and vanilla. Not soo much to choose from. Anyways love putting only fruits and nuts on my yogurt I’m not too crazy about putting all these candies they have. I had mines to go. I did refrigerate /​froze it before consuming since the tried back Home made it slightly melt.

I would give it 0 stars but that doesn’t seen to be an option. Not only dies this location always smell of bleach, but today they had 3 flavors OUT OF ORDER!!! In all my time frequenting uswirl around the valley, this is the worst!!!

I love USwirl but this location is getting worse by the day! Not only is it always messy, but the employee (s) are ALWAYS in the back. I don’t understand how this business is staying open. This location closes at 11, but if you come in at 10:30 all of the fruit is already put away. And heaven forbid you ask for them to bring it back out without getting an attitude. I’m pretty sure you can’t close part of the store when it’s still business hours.
This place is DISGUSTING. I refuse to go to this location, I’d rather drive across town!

Love the yogurt and toppings but I wish they would get rid of that smell and maybe add more flavors but other than that id say it is the best fro yo in town (:

I love you U-​Swirl haha especially because I can’t eat ice cream =[ Yeah it’s on Nellis in the Eastside, but it’s not ghetto inside! One of the few nice and out of the ordinary things we get to experience, thank god I’m tired of driving so far. Anyways, its delish you can have it your way just mad cool inside, bring a sweater.

This was my first time here and I was pleasantly surprised with how roomie this place is. It’s perfect for meeting up and chatting as you’re far enough from other people to have privacy and not have to roll your eyes over hearing Homegirl-Across-The-Way’s conversation. There were plenty of seats galore. But I guess I should talk more about the yogurt and not so much focus on the ambiance! PS-​it was way too cold though-​turn the AC down! ;) (& no I wasn’t cold from eating the yogurt)
I went fruity and got mango and strawberry sorbet topped with lychee, mango, & strawberry pearls, which all looked like roe or fish eggs. I also added in some fresh strawberries and mochi pieces. My yogurt definitely was not runny as other reviews stated. I was way more into the add-​ins than the actual yogurt to be frank. I guess the whole explosion of the pearls in mouth gave me that «ooooo!» factor. It definitely reminded me of those back-​in-​the-​day candy where there was flavored liquid inside a wax tube that you would break and suck on. IDK maybe they still make that candy but I remember suckin’ on those during my so long ago childhood days.
The place was pretty clean and super busy. So again another shocker considering what side of town its at. I don’t really expect much action up in Sunrise Manor. lol

I love U-​Swirl, but this particular location is in a not-​so-​good neighborhood, so that kind of brings it down a notch.
Pros: It’s self serve. There’s lots of variety when it comes to the flavor of the yogurt as well as the toppings. The place is clean and the décor is nice. It’s refreshing to step inside, but for the most part that only accounts for hot days. They have a frequent Swirler card. If you buy 9, you get the 10^th free. When I bring my friends, they count them as a stamp, which I love!
Cons: This place is freezing! I realize that comes with the territory, but if I come here on a cooler day, I struggle to keep still. I can’t even have a seat inside. The seating outside is terrible! Again, I realize that comes with the territory because the surrounding neighborhood is not so great, but you would think they could try harder in preserving their tables. They’re dirty, graffiti is etched into them, and some of the umbrellas are missing. I also don’t like the customer service I receive here. The cashiers act like their customers don’t matter. I often have to wait five minutes for someone to actually show up at the register because both people working are in the back and don’t immediately come when I call. During this time, my yogurt continues to melt. I also think they could do a better job with keeping their toppings fresh. They aren’t covered and often times are stale.

I visited this location for a meet up today. This was my first time at any U-​swirl and I enjoyed it in good company. I got the small cup of the tart Mango Sorbet with strawberry, pinapple, and lychee pearls, plus mochi bits. I loved the mochi bits but I didn’t care for the pearls. I thought the pearls were going to have a boba-​like consistancy but I was so wrong. They reminded me of those large fish eggs (or roe) on sushi but with a fruity taste. After a while I just ate around them because I got sick of the «pop» sensation in my mouth. Otherwise the everything was good. I look forward to trying out another flavor soon and also to see how this measures up next to Yogurtland.

Maybe I am just to easy to please.
Me and my kiddos came here to try out some Yogurt because this is the closest location to my casa. I have to say, nor I or the kids were dissatisfied.
LOL, I had the pralines yogurt with cheese cake bites, brownie bites, and any nuts that were available. It was so gooooooooood I wanted to get more but if i did I was going to feel too full.
My kids had the cookies and cream and chocolate they loved it they were all excited thinking it was ice cream when really it was yogurt the atmosphere there is pretty chill and quiet.
Honestly I didn’t feel nor see that my yogurt was runny at all, plus the selection of toppings is great for only $ 0.37 an oz. that is awesome. I love nuts so if I can add what ever I want to my frozen yogurt that makes me feel powerful.

I never would have thought I could give a frozen yogurt place less than 3 stars, but color my testies blue because after visiting this U-​swirl I might as well have been kicked in the gonads.
This place if right across Cici’s Pizza and I wanted to not feel like complete crap by going to CiCi’s so I came here instead for a light snack. Aside from the décor that would make anyone who comes into the plaza feel like they are stuck in a Barney the Dinosaur Episode (ugh, just thinking about my little cousin’s Barney Doll that would randomly talk all on it’s own… scary), the smell of mop and windex did not please me.
There is a decent selection of flavors but I honestly wouldn’t recommend any of them since it just isn’t good?! I can’t believe I’m saying this, but this was some bad fro-​yo. Not to mention all of the yogurt that came out of the dispenser was pretty much runny and didn’t have any real texture.
I cannot give this place 3 stars
I will now go in a corner and cry because clearly my whole world is now upside down.
#emo

I use to go to this U-​Swirl every weekend with my kids during the summer, the service was always sub-​par, but the frozen yogurt was good, so I put up with it.
On the last week of August I brought my kids, and I had an issue with a woman that forced herself in front of my 4yr old, then kept elbowing her in the face, when I said something to her she accused me of being racist. When I got up to pay, the cashier rang me up and took my money, then said that I had no right to treat HER customers like that, and that I was not allowed back. I have attempted twice to complain about this, but I get the response back of, «well teen employees act like this sometimes» back from the company. This is an unacceptable response, and I will not return back to any of there stores.

My favorite frozen yogurt place is red mango because of their tart flavor.
This tart, pales in comparison.
I do like That they have all of the different flavors And different toppings but the quality is definitely lacking.
I do like the seating and size of the place.
They have seats outside as well.
The price is good since you portion it out and I’m result control the price, but overall even though this place is less than a couple miles away, when I have a sweet tooth, theres nothing that drawse here.

This location is super convenient for me because it is the closest place to my house to get froyo. Unfortunately it does not stack up against the better froyo places around the valley such as Yogurtland.
It’s not bad, it’s usually clean and it has that yogurt-​place smell to it. The toppings are always filled and available. Sometimes their selection of yogurts is disappointing, but I keep returning even so. But again, it’s the convenience factor working there.
Often the place can be over-​run with ghetto teenagers squealing and wheeling about doing stupid teenager things, but if you’re just running in and running right back out you won’t need to deal with it. Therefore I never stay here to eat my yogurt.
All in all, it’s okay, but nothing special.