Ulta 3 Cosmetics & Salon

It’s not rocket science. If a store has an obvious high demand for a product, you should order more product at a time so your store doesn’t run out. Every time, and I’m not exaggerating, EVERY TIME I go to this store, they never have the eyeliner I want. Literally hate this store. I’m never coming back again. Ever!

It’s a little hard to find people to ask questions of where something is. But it’s a good neighborhood spot to pick up makeup items. Sometimes the line can get long and I can’t be in and out like I would like to be. They have a great selection of things to buy.

Hmm… well I won’t ever come into this store. The few times I have walked in, no one has acknowledged me. Not even the associates representing the brands. I have had to match foundation on my own and end up leaving. I see a specific type of clients that are always being helped, but I am not going to go there. The store seems messy and the makeup is always messy. It’s not very well stocked but I guess it doesn’t matter since there will be no one available to help me anyway. All I have to say is you don’t know how much money someone is going in to drop just because of how they look. I would rather go to the one on North Rainbow, at least they smile.

Updating my review on the hair salon here.
Honestly, I’m not impressed at all. They really do lack communication between their stylists and workers. I called to schedule a simple wash, cut, and style for my hair. The lady I spoke with told me that they did have a deal for $ 30.
I come in on time for my appointment with Susie. She has me wait another 20 minutes because she’s running late with her current client. I finally get into the chair only to have her tell me it was going to be $ 52 instead.
That’s a huge jump from $ 30, which I wouldn’t be so upset if I wasn’t misinformed.
All in all, I’m taking my hair services else where.

Gracie cut my hair and was awesome. I’ve never had such a fun experience getting my hair cut. She was fun, professional and did a great job! Thanks!

As much as I absolutely love this ‘candy store’, the customer service is the absolute worst! From the manager to the people working the cash registers, it’s always such a terrible experience each time I go there. I’m ready to boycott & just stick with Sephora from now on…

I’ve been going to this ulta for years. So then earlier tonight me and my homegirls went 20 minutes before closing. I guess this Asian lady was the new head manager and I kid you not she was trying to kick everyone out the store so she can close early. Like every three minutes she would remind us that they’re closing soon like damn girl I know let me finish swatching these lipsticks. So nothing’s wrong with this ulta, it’s just that one lady that prompted me to complain about her. No shade no tea tho

Call it a quarter of a life crisis or what have you, in the last couple of years I’ve really begun to up my beauty routine. Gone are the days where a Neotrogena cleanser was sufficient to keep good skin. I’ve also taken to using more makeup.
Enter Ulta. I had never been inside the store until I needed a brow wax. After I got the service, I walked around the store to see what they had. They offer a wide variety of beauty products, both higher-​end and pharmacy products. I actually like that they have drugstore brands; sometimes it’s hard to find a particular product at say, Target or Walgreens but I am able to find it here. I like that it’s never that busy or loud. I think Sephora can be kind of intimidating sometimes, and feel looked downed upon term that store. Here I feel I can come in, browse, ask advice and it will all be taken care of in a nice and efficient manner.
When I shop here it’s usually because I have an item in mind, I know where it is and I just need to run in and get it. Do I wish I was of the age where I didn’t have to spend so much on my appearance? Yes, but that is just how the cookie crumbles and Ulta makes it less painful.

The store has many good products that are both high end & drug store. The only bad thing is that they don’t carry NARS which is the only concealer I use. Their rewards points is much better than sephora because at least their «ultamate» rewards points system, you get to redeem for cash back for purchases.
Now that we’ve got the good things out of the way, on to the down side. Employees are NOT VERY HELPFUL, I needed to get color match & I literally had to chase for people to help me out. Compared to sephora where they are happy to assist you from beginning to end. The first lady who attempted to help me just pointed at the aisle where it was at, had a snobby irritated look then left while I was still talking. Then the lady who helped me out, when I finally found someone, was helpful but I felt that it was such a bother to help us.
Still debating on wanting to go to sephora more than ulta because of the customer service they have at ulta is 1 out of 5 stars. No wonder sephora is much busier than this place.

Salon staff is friendly and experienced !!! Decent price!!! Appointment s are recommended as there are only 4 stylists … The Skin Therapist Shella is highly experienced and friendly.

Worst experience in my life. Asked for a caramel brown balayage and came out with choppy bleach blonde ends. The color was horrible and it was all Unblended and choppy all over. Spent over $ 100 and ended up going to another salon to get the color fixed. Salon manager refused to compensate for my screwed up hair and was extremely condescending and rude. Tried to threaten me and speak down in a very unprofessional and demanding manner. Horrible experience overall. Never go here.

A worker here named sun was so incredibly rude to me which is unfortunate because I think she’s a manager. I was looking for the tester for 1 of the perfumes and she came up behind me and screamed is there anything I can help u with in a mean way like it wasn’t meant to be helpful just to let me know she’s watching me or something! Then I was looking for an ecotools brush that was supposed to compare to the tarte one according to several websites and a trusted makeup review app I use and ofcourse she had to say none of them compare to tarte and that they don’t have enough bristles. I think she’s wrong there and maybe the only difference is a little better quality of material and she wanted me to buy the more expensive one. Oh well they were out of it anyway. Then ofcourse she was the cashier ringing me up too and wouldn’t let me use my coupon because I was 2 cents short of the minimum and said go pick out something else like she was ordering me to! So incredibly rude and her voice was so loud and annoying I wanted to punch her. Sun I hope u read this u need to lower your voice and work on your customer service.

Good product but if you go in without makeup and your hair up they don’t bother helping you. I go when I absolutely need something because it is really close compared to Sephora. If I have the opportunity I always take my business to Sephora if possible

When I started my new makeup craze I couldn’t decide which I liked better; Ulta or Sephora. Read a bunch of opinions on the two and I figured I wold decide for myself, both have same pricing, however in every other category Ulta lacks big time.
This store in particular seems to always be out of stock in multiple departments.
They have a very small selection of professional makeup and carry more «drugstore» products if you will.
If I need something quick I’ll run in but for big shopping I’ll go elsewhere

Always a little awkward for me going into the store because I am no makeup pro, but the gals always help me out. This last time I spent a little too much, and was unsure if I’d like the product, but was informed of the return policy and satisfaction is guaranteed, which was a plus. I DO think the store could use more staff, especially for the holidays, because they are extremely busy. But nevertheless, the staff has always been attentive and helpful, even when the store is crowded and busy.

This was my first visit to Ulta and I fell in love. I wish we had this in Hawaii. I believe the cashier that helped me was Tangelica (I’m sorry if that’s not your name) but she was VERY HELPFUL. She signed me up an Ulta rewards card, gave me a birthday lip gloss, and was amazingly friendly. Thank you Tangelica for an amazing first experience!

I walked into this place and I was in heaven. I’m such a makeup junkie and this was the first Ulta store that I’d been to. I just usually order online from them since they don’t have one in Hawaii.
I wanted to buy everything in the store, but my hubby said that I was limited to one item. The three brands that caught my eye were Lorac, It Cosmetics, and Lipstick Queen. Those were the three lines that no one in Hawaii carries. Everything else I could find at home.
I was so happy to get my hands on the Lorac Mega Pro 2. The Pro 1 sold out within minutes last year. I grabbed that and an It Cosmetics heart shaped brush. It was a limited edition brush for cancer awareness month. On the way to the checkout, I passed by Lipstick Queen. I couldn’t help myself and picked up the Goodbye lipstick. It’s really cool because it’s this deep berry shade with blue shimmer specks in it. Yup, I went over my one item limit.
The workers were super helpful. They came around and asked me if I had any questions. They also helped me with my membership points. The salesgirl looked up my name on her computer system and told me that I could get $ 11 off with my points. Yippee! I love their rewards system.

My girlfriend who is a professional make up artist told me about this place. She said when she started she went there to get supplies and it has so many good choices of everything you can think of for a make over!
So when I couldn’t find something Ive been using from my regular store, I decided to give it a try. And guess what… they have it!
I was so excited and I drove there immediately. I had called them and they said they found it and put it at the check out for me —- what a nice service!
OK then I was there, and I decided to check the store out.
Hmmm…hmmm…beside they do have that one thing I needed, I really do not have much to say about it, unfortunately.
Pro: Bright, organized, helpful service people, many variety of supplies.
Con: way more expensive than any other outlets, at least 20% more expensive than Walmart and Walgreens, at least for several items from the 2 brands that I frequently buy and I do remember prices, Physicians Formula and Burt’s Bees.
I happily paid for the item I was looking for, even though the price is higher than Amazon, because I almost ran out of mine and I needed it daily. Next time I will just order some back up supplies from Amazon knowing that I won’t get it better price in Vegas.

I had an email from Ulta saying I had a gift. I thought it was a scam. They sent me a printable coupon for my birthday (I signed up for their emailing list a month ago).
Didn’t expect much, but wow. Thank you Ulta. Not only did I get the gift no questions asked. They had a lotion I haven’t seen in 12 years. I used to buy it at the mall on the east coast in a novelty shop.
Hempz sensitive skin lotion works for fighting the itch of severe (cracked, split even raw) Eczema. Worth the $ 28 I spent. Plus you get 2x the points on your birth month!

What can I say? Ulta is great. The people are friendly and ready to assist you with anything. It’s no Sephora but at LEAST it’s not so busy that someone can’t take the time to answer a few questions about some bizarre new product you’ve never heard of. After all, isn’t that the fun of it? Finding a new product that transforms you from that girl just running a few errands to walking out feeling like a supermodel and an inch taller? My what a new eyeliner can do for a girl.
The best thing about Ulta (IMO) is that they have a wide range a hairdryers from cheap to high end all plugged in on the back wall where you can try them out before you buy them. Ulta may fall off my radar from time to time but when my hairdryer goes out, this is my GO TO spot.