UMC Trauma

I would never go to this hospital, unless i was unconscious and had no choice it the matter… Understaffed, over budged, crowded. They seem to make more work for them selves… To get a simple blood test you must go to admitting and be admitted, waste of time, and if your having a day surgery procedure be prepared to waste a full day pre registering.

Dr, nurses even security super nice! Very thorough in exam and explanations in «English».
Very tentative to my spouse and made sure they understood everything & kept asking if they needed anything. (That was the first two hours)
The next 10 hours I had to keep nagging to get tests read and/​or ordered. Nurse thought dr came & talked to us, when in fact the dr left for lunch had an emergency in another unit & when he realized he forgot my husband he just wanted to admit him so another dr could exam him. Checked him out & had an appointment with out own dr 8 hrs later

Every time I go here I get a salad, the salad is delicious. The only problem I had was I couldn’t see my dying co worker cause the security guard was following procedures. I told the guard my co worker name and even the room number he was in, I needed a password to go back there. He couldn’t have another guard escort me back for 5 – 10 minutes just to say goodbye

To say this place is horrendous is an understatement. I had a bullet in my arm that shattered my arm. They told me I needed immediate surgery but when they found I had no insurance, they put my arm in a sling and put me out in the lobby to wait for my ride. No assistance, no medication. Inhumane treatment at its worst. My arm is now permanently damaged and I am seeking legal action. The best part is that they sent me a bill for over $ 34,000… for what? ??? What a joke!

This is the worst hospital ever ! Currently still stuck here my 1month daughter was brought here do to feeling warm and crying what was supposed to be a check up turn into 5days of hell after waiting in the e. r room for a whole day I was moved to the worst ICU room ever: holes in the ceiling open needles behind my chair dust hanging off the ceiling and the air was blow below sixty and later found out it was broke and they only fixed it because I kept complaining floor was extremely dirty the housekeepers only cleaned the front of the room they didn’t even see me in the room wasn’t offered food nor water I became sick from being here and they suggested I leave my daughter here only with them when they couldn’t even check on me the mother ! I even delivered at this hospital and that was horrible this actually has no stars !!!

My wife was brought here for a potential heart attack and we received the worst service EVER!!! In spite of the fact that she was symptomatic of a heart attack, we have been here for almost TWO HOURS and she isn’t in a bed yet … has not received any tests or medications yet… she is sitting in a hard plastic chair … nor has she seen a doctor yet. We were told that this is the best hospital in the area. It is clearly THE WORST!!!

My Mom lives with my husband and I, and I was in the living room with my nurse (who was caring for a wound I have) and we heard a thump. We ran into the kitchen (next to our family room) and Mom was face down on the floor and blood was everywhere. Mom said she wanted pickles with ranch dressing (one of her favorite snacks) and did not want to bother us. She fell out of her wheel chair when she tried to stand (my Mom has forgotten that she can’t use her legs at the moment). My nurse cared for her and we got the moving machine to move her back to bed (in hindsight, we should have left her there on the floor and called an ambulance). However, we placed her in her bed and her head injury above her eyebrows looked bad so we called an ambulance. They took her to a local hospital that did not have a neurosurgeon on duty. They said she had a C2 injury and needed to be transferred to UMC Trauma 1. She was transferred by ambulance. I can’t say enough good things about them. They were responsive, kind, patient and very knowledgeable about my Mom and what was going on. The UMC Trauma 1 area is very small and intimate. Each patient has their own nurse. Everyone was wonderful. They took excellent care of her. We were so afraid we would lose her (she turned 81 in April) and we are not ready to say good-​bye. She almost died. Mom has steal rods placed from a prior injury (car accident more then 20 years ago) and I am thinking that they saved her life from experiencing a more horrible injury. Anyway, she had a broken nose, 2 black eyes, trauma to her shoulders and arms and hands, and diagnosed with a C3 injury. She has to wear a neck brace for several months. My advice? If you are EVER severely injured and it is a severe trauma — please go to UMC Trauma 1. I truly believe they saved my Moms’ life. They are the best in Nevada (and we have been to most of the hospitals around here). There is a guards desk outside of the unit to keep patients /​families secure. Sometimes it gets pretty emotional and sad and loud as you can imagine. There is a waiting room next to the guards desk for family /​loved ones. Medical information is not released without family permission (codes are assigned for use by family members in order to receive telephone updates on the patient). UMC Trauma 1 is a separate hospital from the regular UMC hospital, so this review is about UMC Trauma 1 only.

Now I don’t go to the hospital very often (try to avoid that) but my travels do bring me to them from time to time, in the 10 years I’ve lived in sin city I’ve been to UMC trauma several times. First time I’ve actually checked in here to leave a review.
I know I know Nevada is at the bottom of the list when it comes to medical care, long term or short term. But when it comes to our trauma center they are up there with the best. Las vegans should know that if they ever get shot or stabbed they are in good hands, I wouldn’t go anywhere else in southern Nevada.
UMC trauma has helped saved countless lives that otherwise would have been homicides, if it wasn’t for them we’d have a higher number of murders in town. The staff is very professional and keeps you updated as often as possible. The security is very friendly and informative as far as visitors and house rules.
While I don’t know how their ER or rest of the facilities are like I can rest assure the trauma center is on their game.

This was the first time we had ever been to UMC trauma, we came in bc we were in a car accident. Shout outs too Peter & Oscar in the Trauma Department they were amazing. They were very attentive. We were their for about 2 hours at the most. All I can say is it was the fastest friendliest service ever. Keep up the good work gentleman!

Okay so the trauma unit was amazing seriously amazing 28 staples in my head, broken neck, four different broken vertebrae, broken left arm, left collapsed lung, detached right ear, A copious amount of glass in my left eye… they put me back together again and save my life they said I would never walk again and I was paralyzed the first four days and days later I was doing stairs… but then I got an infection due to neglect from there after care not in the trauma department but when I was released from trauma into a different unit I then had to stay the hospital for 84 days and had to have four additional operations on top of one operation not only was I stuck there for 84 days of my life but I got MRSA and all my organs started to shut down and my kidneys from the failure and shock and I had to get blood transfusions thank God I’m alive but the neglect was despicable and atrocious that I received when I was released from trauma again the trauma team was miracle workers but the lazy ass nurses I actually have video footage on my phone and audio put it on my phone of me begging them to change my soaking wet bloody bandages on my neck and then refusing to and I had sores all over my behind from having to sit and a bedpan filled with cold urine because they wouldn’t remove it…

My boyfriend was severely injured at a casino downtown and was taken to UMC trauma for his injuries. The doctor and nurses who attended to him were fabulous. The doctor kept saying «I’m sorry this happened to you,» and he explained everything he did during the medical procedure. They helped put us at ease during a very stressful and scary situation. While I was in the waiting room, a former patient came in to thank the doctors for working on him a year prior. They also seemed very happy. If I am ever injured in Vegas, I will demand to be taken to this location.