US Post Office

Just bring your patience with you at this Post Office
Let me start with the Pros:
*Always clean
*Well lit
*Parking is very easy to manuever
*KIOSK generally satisfies quick needs — would help if they added a Media Mail feature
Cons:
*There’s a ⁷⁵⁄₂₅ chance of getting an employee that has a personality
*Lines are always long
*They usually only have 1 employee working up front — and it’s usually the one with the worst attitude
Overall this post office does satisfy my needs as it’s literally around the corner from my house. However, I have learned that to avoid long lines don’t go first thing in the morning, anytime around noon or anytime after 5pm. I have been coming here for years, and Monday was the first time I had an employee that was extremely friendly and courteous. I had never seen her before so she must have been new.

I’ve been to this post office several times and I’ve never had to wait more then 5 minutes in line. I’ve only ever gone earlier in the morning but I’ve only had good experiences there. They are way quicker then the one located on camino al norte.

I went here on Tuesday 8−11−15 at about 10:30 in the morning to mail a package. This was my first time coming to this post office. It’s located on Decatur between Smoke Ranch and Rancho.
First impression, the parking lot is a good size and has big, convenient parking spaces right in front of the building. It seems cleaner and in better repair than any other post office I’ve ever seen.
Inside, it’s nice and cool, and the merchandise/​boxes/​forms are all well stocked. I recommend bringing your own sharpie/​ink pen and tape because they do not have any available and it’s kind of expensive there.
But the best part was the clerk. She was maybe Hawaiian, short, and about my weight. She was probably the nicest post office worker I’ve ever come across. I wish I would have gotten her name because I would write a formal compliment to the post office. I felt really sorry for her because the line was reaaaaaalllly long and she was the only one there and people were coming in needing complicated things like post office boxes but she dealt with each person one at a time, with a smile.
To the post office, minus one star for only having one worker present (bunch of cheap-​asses if you ask me, but that’s another topic for another day).

I have never had to wait in the horrendous long line that is always formed at this PO.
Why do they only have one counter person at this location?
Anyway, they have a self service kiosk which makes it fabulous for me if a need to drop off something or ran out of my meter stamps at home.
Being an EBay seller since 2001 I rely most on my mail lady picking my packages up at the door… but sometimes I need something in a rush.
UPDATE:kiosk always broken and no one cares to fix it

Why are the lines so long? They only have two registers open with the line to the po boxes. One lady looks like she just woke up from a nap. There are never any priorty boxes out. This place needs some serious work.

It’s not busy but they only have 1 person at the counter… lots of frustrated people in the long line.

The post office is never an exciting way to spend your day off at. We were originally at the tenaya location but left after waiting for an hour and half and not making any progress towards our passport applications. We left and came here and to my surprise is was nearly empty. Thank god for sandy, who held our hands the entire process ensuring that everything was filled out correctly. Because of her we will be on our way to the Caribbean in June. So thank you, Sandy, for outstanding customer service with a sense of humor. Lady had us cracking up!

According to my boss, this location never has more than two cars in the parking lot and the interior is always empty. Well, it’s Christmas time and there were about ten cars in the parking lot and maybe about that many people waiting in line.
Luckily, despite only having two employees working, this location seems to be pretty efficient. The guy worked his counter while the lady walked along the line pre-​processing people (finding out what they needed and helping them directly if possible). As a result, I wasn’t in there very long at all. To top it off, everyone (including the customers) was in a cheerful Christmas mood.

less crowded the other usps.

I would have rated ½ star, if I could.
I dropped off my package for 2 day delivery at this location. I checked tracking information a week later and it still shows the package as accepted. I called up the 1 – 800 number on the receipt and was told to get in touch with the local post office and inquire why the package is stuck there.
I called the local number about 5 times. It just kept going to canned voice mail message and then hangs up. There was not even an option to leave a message. This was 9 am. The office is open at 8:30 am supposedly.
So I went to the post office. I started to explain that I wanted to check the status of my package that says ‘Accepted’ and seems to be stuck there. Lady at the counter did not even bother looking up the package. I tried to say it’s been a week and usually, I would see a status that the package is travelling from one location to another and I don’t see that. She wouldn’t list, kept cutting me off and refused to help. She went on a long tirade and talked to me like I am in kindergarten — that the status on the website might not be current, it may seem that the package is not moving but it is, that in between dropping off and delivering the package, the wheels are turning and you don’t see it blah-​blah-​blah. Then she said I can fill out a form after a month for insurance… I work in technology so it’s not like I am oblivious to how the system works. It’s not even what I was there for. I am not questioning how up to date the tracking status is and why the package has not been delivered. I wanted to check if my package was still there, and if there is a problem so I can get it resolved.
Use the this location to mail out your packages. It’s easy and convenient. But don’t ask for help from people who work here.

Love this place! Safe & well lit!
Important when you’re dropping off a wedding response card at 2:30 am ;)
In all honesty, I truly love this location! Its convenient because it is ½ way between my home and my work, its almost always either empty, or near empty, and the staff is always friendly and know me by name! This truly gives it a small town and intimate feeling with in such a big city — as you know, a true rarity in Vegas (one of the main things I miss about my hometown MN).The parking lot is clean, parking spots are bigger then average (awesome as it reduces the chance of your car being dinged) — something that seems to be unavoidable here, and the landscaping is surprising well kept!
For a simple post office, they really put a lot of hard work into making this place shine!

This particular post office is close to home and I tend to frequent it quite a bit for my EBay hustle. What can you really say about a Post Office. This one isn’t bad and I’ve been here enough times that some of the clerks actually know me by name now (okay, actually it’s only one). They all look like they are miserable and hate working there, but when you talk to them; they are actually pretty friendly people providing you with some quality customer service. I give this place a 3 stars though due to the fact that something is always up with their self-​serve drop box. I’m not sure what the exact term for it is, but basically you can help yourself at an electronic kiosk thing (if you are shipping something). The actual process is quick, easy, user-​friendly, and efficient, but the drop box that you put your package in is always full or broken (it won’t even open). This is the reasoning behind my 3 stars. On top of that, they only have 2 clerks running the line (at least every time I go and I’ve gone during all times of the day and week), making for a very time-​consuming wait if you do not want to use the electronic kiosk.
Pros:
* Clean, Well– maintained location
* Priority boxes are always stocked (I find this to be a problem at other USPS locations)
* they have the self-​service electronic kiosk
* passport services and P. O Boxes available
Cons:
* Drop box is always full or broken
* Always busy
* Not enough clerks running the line
Overall:
I’d be fibbing if I were to say I’d never go here again. The truth is, it’s a convenient location for me and the service is pretty good. If they would just get more clerks and fix that troubled drop box!