If i could give zero stars i would worse place to eat was given nasty cold burtn fries and a raw patty that was still practualy. Frozzen when i bit into it was all pink yuk still feel sick days after and ehen i call manger on duty she seemed to not care and had nerve to tell me there no way its cold i literally. Took it off grill i said why would i lie she then brushed off the fact that i told she gave me raw meat and said well come back so we can replace it mine you it was 11 something worse service ever !! I posted pictures of my burger to
Leslie V.
Rating des Ortes: 1 Las Vegas, NV
If I could give this place no stars I would. Ive lived in this same neighborhood all my life. Have eaten at this Wendys time and time again. But in the last few years it has gone to complete crap. They hire a bunch of inexperienced people who would rather talk smack to eachother then listen to what the people are saying in the drive thru. I went through the drive thru on Sept 18 after watching the Wendys nugget commercial with the spicy siracha sauce. While talking to the person in the drive thru we kept hearing the employees on the talking to eachother about where they are going to go for the weekend. all why we are trying to order our food. when we got to the window to pay, the employees still talking we come to find out that half our order was missing. i said ill go inside to fix it. yea that was a joke too. In front of me were 2 other customers that had their order screwed up. The manager that was on duty that night had no problem joining in the employees banter and ignoring the customers in the lobby. One of the ladies removed everything they had wrong with her hamburger and gave it back to the employees. So much for customer satisfaction right. By the time i got up to order the rest of my order that was left off i got an ow sorry $ 3.77 please. not a hey can we take care of this for you, nothing… By the time I got home after spending a whopping $ 29 on food, the hamburgers that we had ordered were soggy and cold. The chicken nuggets that I so wanted were partially frozen. The soda was all carbonation and no flavor. Basically I put $ 29 of food in the trash. To top things off my oldest son got sick from what he did eat and ended up staying home from school the next day. I emailed Wendys that night and got a response the next morning, Then another manager called me back. She was more worried about offering me free food and getting me to come back and spend money in her store then anything. I said why would i want free food when it made my son sick and ya all cant cook anyway. Partially frozen food is not my idea of fast food. After pleaing with me and failing on retaining me as a customer she said she was emailing her GM who would contact me and send me «something» she asked for my address and that was it. She sounded more annoyed then me by the end of the call. This all took place on Sept 20th. Here it is Oct 7th and still nothing from some make believe GM who would send me «something». What id like is my $ 29 back but with this store I dont see if happening. If you are hungry trust me there are plenty more places to eat then here. Avoid this shithole at all costs. My 6 year old can cook and be more polite then these people.
Dick D.
Rating des Ortes: 2 Las Vegas, NV
I ordered the #6 which is the Spicy Chicken Combo. Made to order with no problems. I opted for the All Natural Lemonade which is out of this world. I went to get a refill when I was told no refills on that drink. Considering I spent $ 2.59 for one drink and no refills is just flat out ridiculous. I’ve been to the location at Sunset and Marks where they never said anything about no refills. I am not a happy camper…
Jen R.
Rating des Ortes: 2 Sunrise, Las Vegas, NV
Food was nice and hot. Location was clean. If you can enjoy your meal while the employees behind the counter are using foul language and ignoring the people at the counter this is a great place.
Jamison G.
Rating des Ortes: 5 Las Vegas, NV
There’s not too any Wendy’s on this side of town so when I’m craving a Wendy’s burger I’ll go to this location. It’s like a previous helper said a lot of the locations are the same and the burgers taste the same as well. I’ve been coming to this location for years on end. Mainly through the drive through late at night. I’ve eaten inside a few times and it was clean and the employees were nice and courteous. It’s pretty hard to mess up a salad unless they give you the wrong dressing that you ask you. I’ll definently go here in the future when I craving the Taste of Wendy’s or one of their salads. I love the fact that they stay open past midnight as well due to the fact that not many restaurants are open that late and serve fast food.
Ashley B.
Rating des Ortes: 1 Las Vegas, NV
I realize I am reviewing a fast-food eatery, but please hear me out because I wanted the world to know what I experienced at this particular location. This is kind of a public service announcement. Originally I wanted to go through the drive-thru, but my husband insisted we eat inside. Once inside I was overtaken by the smell of dog food. I’m not even kidding. Straight up folks. I couldn’t think of what else the smell would be. I couldn’t bring myself to eat here. I told my husband we were leaving immediately. I am not sure what makes that smell, but it does not belong in ANY place that is serving *human* food.
Mike S.
Rating des Ortes: 3 Las Vegas, NV
The front-line staff is always very friendly, but the service remains painfully slow.
Debra W.
Rating des Ortes: 3 Charlotte, NC
This Wendy doesn’t stick out any more than other location, nor does it suck more than any other location. It’s just in the middle. More often than not, they are very good with the their customer service. Only once was I served cold fries and had I not been through the drive thru, I would have went back and asked them to replace them. It’s good fast food, at decent prices.
Beau H.
Rating des Ortes: 4 Las Vegas, NV
So I stopped here after my less then stellar visit to church’s chicken. I was in and out of the drive thru in literally two minutes. I know some people will say well that means nothing is fresh. Well it was hot and it was fast and it was Wendy’s. I’m not looking for gourmet. I ordered 25 piece spicy nuggets and a new caesar wrap they have. My total was 3 bucks. The nuggets are spicy and the wrap was basically one of their chicken sandwiches cut in half and wrapped up with some lettuce and dressing. Not bad I suppose, and for 99 cents its better then any other places wrap I think. In fact, Wendy’s has a HUGE value menu so if your into quick cheap eats, I’d definitely recommend it because I’m sure you can find something.